UX Lead

4 weeks ago


Chicago, United States Hearst Full time
Job Description

Why iCrossing

We work at the intersection of bright pixels of creativity, sharp use of data points, innovative tech, and cutting-edge digital know how. That's how we turn brand potential into business performance. And that's why we stand out.

We believe our biggest asset is our combination of different backgrounds, cultures, and disciplines that come together to form one epic unit. What we do starts with our people.

We are part of the Hearst Corporation, the world's leading media, entertainment, and content company, which gives us access to the most valuable insights, talent and audiences.

About the job

You'll lead UX for a small group of projects for some of the world's best brands, solving user and business problems to generate results that matter customer's lives and to your client's bottom line. You'll be the client-facing UX lead on those projects, providing a future-thinking, user-focused perspective to ensure the voice of the user is heard throughout the process.

For each of your projects, you'll lead your UX teams from Research and Discovery to UX Strategy, translating research and strategy work into amazing customer experiences through UX Design deliverables such as user stories, customer journeys, app or website blueprints, user flows, wireframes, and functional specifications. Because you are managing multiple projects, you'll gain a wide variety of experience working on all types of interesting UX problems, from small experiences to large app or website designs. Along the way, you'll partner with other iCrossing discipline leads and cross-functional teams to deliver amazing Customer Experiences (CX) for our clients.

What you'll do

  • Directly manage small teams of UX Designers and UX Researchers on specific client accounts
  • Lead your teams to turn insights from research and into unique and effective UX Strategy and Design solutions
  • Identify and implement UX Strategy and Design approaches by selecting methods, techniques, and evaluation criteria that will drive project results
  • Help plan and run internal and client facing UX Strategy and Design workshops
  • Prepare and present your team's strategy and design solutions to clients
  • Partner with the senior team members to develop new and valuable UX offerings for our clients
  • Work as part of a client engagement team, closely collaborating with the Strategy, Creative and Tech teams on your accounts
  • Build strong relationships with client stakeholders, senior leadership, and partners
  • Assure team adherence to client budgets, schedules, work plans, and performance requirements
  • Experiment with and develop new and innovative UX techniques to create amazing and effective customer experiences.


Who you are
  • Experience in leading UX teams five or more large digital experiences (websites, apps, IoT, etc.) from initial user research and strategy through final UX Design.
  • Have managed UX teams for the past 2+ years
  • Deep knowledge around Customer Experience, the role that UX plays in all experiences, and you can effectively explain it to clients and stakeholders.
  • Have planned and conducted various forms of UX Research, including user interviews, stakeholder interviews, usability testing, etc.
  • Extensive experience creating UX Strategies and working with others to define and create customer personas and journey maps.
  • Extensive experience leading all aspects of the UX Design process, reviewing, and giving constructive feedback on various types of UX deliverables such as site audits, competitive research, journey maps, site maps, wireframes and more.
  • Experience in the Agile Scrum methodology and aligning UX timelines and deliverables to it
  • Experience designing around the Atomic Design methodology and translating work into digital Design Systems
  • Nice to have: Bachelor's/Master's degree in UX Design, HCI Design, Product Design, Interaction Design, or equivalent industry experience.


Our Mission & Values

The iCrossing mission is to Transform Experiences. The "we" is implied, but never taken for granted. This mission impacts the way we work, the way we think, the way we treat one another, and the way we evolve into what we want to be. We operate as a community of humans, and we can adapt and evolve because we are guided by values not rules. Our core values map back to our vision.

Be Kind: lead with compassion. What you truly know about someone's life is very little.
Know The Line: lead with candor. Is what you say true, good, and useful?
We Before Me: lead for others. The sum is always going to be greater than the parts.

We evolve clients for a human-centric future - creating a better world for everyone.

Benefits

iCrossing offers a range of employee benefits including generous PTO, 11 paid holidays, 401k + company match, full medical/dental/vision coverage, FSA & HSA options, family leave, commuter benefits, and more.
  • UI/UX Lead

    2 days ago


    Chicago, United States Promet Source Full time

    Job DescriptionJob DescriptionWe're on the hunt for an exceptional and visionary contract part time UI/UX Director to join our dynamic team, remotely from anywhere in the USA.As the UI/UX Lead, you won't just be a part of the team – you'll be the driving force, a trailblazer, a visionary leader shaping the future of our products and bringing...

  • UI/UX Lead

    18 hours ago


    Chicago, United States Promet Source Full time

    Job DescriptionJob DescriptionWe're on the hunt for an exceptional and visionary contract part time UI/UX Director to join our dynamic team, remotely from anywhere in the USA.As the UI/UX Lead, you won't just be a part of the team – you'll be the driving force, a trailblazer, a visionary leader shaping the future of our products and bringing...

  • UI/UX Lead

    1 month ago


    Chicago, United States Promet Source Full time

    Job DescriptionJob DescriptionWe're on the hunt for an exceptional and visionary Fulltime UI/UX Director to join our dynamic team, remotely from anywhere in the USA.As the UI/UX Director, you won't just be a part of the team – you'll be the driving force, a trailblazer, a visionary leader shaping the future of our products and bringing our...

  • UX Designer

    2 months ago


    Chicago, United States LaSalle Network Full time

    Are you passionate about creating intuitive and user-centric digital experiences? Do you thrive on solving complex design challenges and transforming user needs into seamless interfaces? If so, we're looking for a talented UX Designer to join our client and drive innovation through exceptional user experiences! LaSalle Network has partnered with a leading...

  • UX Researcher

    1 week ago


    Chicago, United States Pegasus Knowledge Solutions Full time

    TOP SKILLS All potential candidates should read through the following details of this job with care before making an application. Minimum MS degree in UX Design, HCI, Interaction Design, or related field. PhD preferred. Minimum 4 years of experience in industry working in UX research. Published work in a relevant research area, required.SummaryThe UX...

  • UX Researcher

    2 weeks ago


    Chicago, United States CCC Intelligent Solutions Full time

    CCC Intelligent Solutions is a leading technology company helping to improve the insurance claims process for millions of people. Our award-winning SaaS platform connects more than 35,000 businesses, including insurance carriers, repair facilities, automakers, part suppliers, lenders, and others to streamline the process from start to finish. Our advanced...

  • UX Researcher

    1 month ago


    Chicago, United States Pegasus Knowledge Solutions, Inc. Full time

    TOP SKILLS Minimum MS degree in UX Design, HCI, Interaction Design, or related field. PhD preferred. Minimum 4 years of experience in industry working in UX research.  Published work in a relevant research area, required.SummaryThe UX Researcher develops and maintains external facing applications that deliver customized information, resources, and...

  • UX Researcher

    1 month ago


    Chicago, United States Pegasus Knowledge Solutions, Inc. Full time

    TOP SKILLS Minimum MS degree in UX Design, HCI, Interaction Design, or related field. PhD preferred. Minimum 4 years of experience in industry working in UX research.  Published work in a relevant research area, required.SummaryThe UX Researcher develops and maintains external facing applications that deliver customized information, resources, and...

  • UX / UI Designer

    2 weeks ago


    Chicago, United States Onward Technologies Full time

    UX UI Designer 6958 Location: Chicago, Illinois Outstanding opportunity to work as a UX/UI Designer in Chicago, Illinois. Requirements: * Bachelor's degree and at least 8 years of experience OR Master's degree and at least 6 years of experience OR PhD and at least 5 years of experience. * Five or more years of experience in User Research or other...

  • Sr UX Researcher

    2 weeks ago


    Chicago, United States Resource Informatics Group Full time

    Description:Sr UX ResearcherThe UX Researcher will be an integral part of the Client's UX design team with a focus conducting design research to inform the design process from discovery to wireframes to visual design. In this role, the UX Researcher will lead efforts to develop and execute research plans, methodologies and report findings to inform design...


  • Chicago, United States TEKsystems Full time

    Description: UX Content Spec/Strategist IV Applies and updates existing content strategies to accommodate new products and campaigns, validating that content is correctly and accurately implemented across the digital platforms. Writes, edits and implements content based on the content strategy, including voice and tone, and customer-/business-centric site...


  • Chicago, United States TEKsystems Full time

    Description: UX Content Spec/Strategist IV Applies and updates existing content strategies to accommodate new products and campaigns, validating that content is correctly and accurately implemented across the digital platforms. Writes, edits and implements content based on the content strategy, including voice and tone, and customer-/business-centric site...

  • Sr UX Researcher

    2 weeks ago


    Chicago, United States Resource Informatics Group Full time

    Description: Sr UX Researcher The UX Researcher will be an integral part of the Client's UX design team with a focus conducting design research to inform the design process from discovery to wireframes to visual design. In this role, the UX Researcher will lead efforts to develop and execute research plans, methodologies and report findings to inform...


  • Chicago, Illinois, United States Discover Full time

    Discover. A brighter future.With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so...


  • Chicago, Illinois, United States Discover Full time

    Discover. A brighter future.With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so...


  • Chicago, United States CyberTec Full time

    Job Title: UX Digital Researcher They want someone who lives locally to Chicago. They NEED to be onsite 2-3 days. They need VERY strong communication skills. 6-10 YEARS of experienceLooking for a Digital Researcher and not a Designer.MUST HAVE MIRO & PLEASE ATTACH THEIR PORTFOLIO OR LINK..!!!!!!!! Feed back from the Client : Based on the interview feedback...


  • Chicago, United States CyberTec Full time

    Job Title: UX Digital Researcher They want someone who lives locally to Chicago. They NEED to be onsite 2-3 days. They need VERY strong communication skills. 6-10 YEARS of experienceLooking for a Digital Researcher and not a Designer.MUST HAVE MIRO & PLEASE ATTACH THEIR PORTFOLIO OR LINK..!!!!!!!! Feed back from the Client : Based on the interview feedback...

  • UI/UX Designer

    3 weeks ago


    Chicago, United States Verano Full time

    Verano Holdings Corp. (CSE: VRNO) (OTCQX: VRNOF), one of the U.S. cannabis industry’s leading companies based on historical revenue, geographic scope and brand performance, is a vertically integrated, multi-state operator embracing a mission of saying Yes to plant progress and the bold exploration of cannabis. Verano offers a superior cannabis shopping...

  • UI/UX Designer

    4 weeks ago


    Chicago, United States Verano Full time

    Verano Holdings Corp. (CSE: VRNO) (OTCQX: VRNOF), one of the U.S. cannabis industry’s leading companies based on historical revenue, geographic scope and brand performance, is a vertically integrated, multi-state operator embracing a mission of saying Yes to plant progress and the bold exploration of cannabis. Verano offers a superior cannabis shopping...

  • UI/UX Designer

    4 weeks ago


    Chicago, United States Verano Full time

    Verano Holdings Corp. (CSE: VRNO) (OTCQX: VRNOF), one of the U.S. cannabis industry’s leading companies based on historical revenue, geographic scope and brand performance, is a vertically integrated, multi-state operator embracing a mission of saying Yes to plant progress and the bold exploration of cannabis. Verano offers a superior cannabis shopping...