UX Researcher, Associate

4 weeks ago

Chicago, United States NetJets & EJM Full time
Purpose of Position

Reporting to the Director, UX Research + Design, the UX Researcher is an attentive listener, a confident facilitator, and a team player; able to collaborate across teams and stakeholders. This individual is responsible for gathering and communicating insights for discovery and validation; and is able to frame problems and solutions from the user's point of view.

Tasks and Responsibilities

Responsibilities include but are not limited to:
  • Collaborate closely with stakeholders, product, marketing, visual design, analytics, and technology teams to deliver exceptional digital user experience to our Owners, Passengers, Crewmembers, Agents, and corporate teams
  • Participate in live and remote user test planning, facilitation, and moderation, whiteboard sessions, affinity mapping / card sort / workshopping for generative and evaluative purposes
  • Communicate research insights and frame actionable recommendations and concepts
  • Develop user flows, task analyses, wireframes, wireflows, personas, journey maps, feedback surveys, service maps, et. al. as needed
  • Contribute to the repository of research findings and insights for future use and reference
  • Advocate for the user in areas of web accessibility and inclusion
  • Embrace UX research best practices and methods
  • Embrace our open culture of optimism, curiosity, and rapid experimentation
Education

Bachelor's

Certifications and Licenses

Years of Experience

0-2 years of experience

Core Competencies

Adaptability
Collaboration
Curiosity
Service-Oriented
Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)
  • Bachelors' degree in visual design, computer science, HCI/Human factors, or similar.
  • 0-4 years of web design and/or usability experience, with a working knowledge of user interface design, information architecture, and in planning and conducting usability tests, disseminating and presenting research findings and in developing interactive concepts and wireframe prototypes
  • Working knowledge of user/web analytics technologies such as Adobe Analytics
  • Some experience with information architecture, usability heuristics, and HCI fundamentals
  • Solid communication and organization skills
  • Familiarity with capabilities and limitations of web technologies such as HTML, JavaScript, and CSS
  • Working knowledge of modern collaboration, annotation, and design tools such as MIRO, Camtasia, Figma, and others
  • Demonstrate a portfolio of case studies highlighting UX research discovery and validation
  • Basic understanding of agile/scrum processes and best practices
  • Comfortable with ambiguity and bringing research insights to life through presentation and storytelling
  • Ability to collaborate and learn from anyone in the organization

  • UX Researcher, Associate

    3 weeks ago

    Chicago, United States DesignX Community Full time

    Reporting to the Director, UX Research + Design, the UX Researcher is an attentive listener, a confident facilitator, and a team player; able to collaborate across teams and stakeholders. This individual is responsible for gathering and communicating insights for discovery and validation; and is able to frame problems and solutions from the user’s point of...

  • UX Researcher

    1 week ago

    Chicago, United States Pegasus Knowledge Solutions Full time

    TOP SKILLS All potential candidates should read through the following details of this job with care before making an application. Minimum MS degree in UX Design, HCI, Interaction Design, or related field. PhD preferred. Minimum 4 years of experience in industry working in UX research. Published work in a relevant research area, required.SummaryThe UX...

  • UX Researcher

    1 week ago

    Chicago, United States CCC Intelligent Solutions Full time

    CCC Intelligent Solutions is a leading technology company helping to improve the insurance claims process for millions of people. Our award-winning SaaS platform connects more than 35,000 businesses, including insurance carriers, repair facilities, automakers, part suppliers, lenders, and others to streamline the process from start to finish. Our advanced...

  • UX Researcher

    1 month ago

    Chicago, United States Pegasus Knowledge Solutions, Inc. Full time

    TOP SKILLS Minimum MS degree in UX Design, HCI, Interaction Design, or related field. PhD preferred. Minimum 4 years of experience in industry working in UX research.  Published work in a relevant research area, required.SummaryThe UX Researcher develops and maintains external facing applications that deliver customized information, resources, and...

  • UX Researcher

    1 month ago

    Chicago, United States Pegasus Knowledge Solutions, Inc. Full time

    TOP SKILLS Minimum MS degree in UX Design, HCI, Interaction Design, or related field. PhD preferred. Minimum 4 years of experience in industry working in UX research.  Published work in a relevant research area, required.SummaryThe UX Researcher develops and maintains external facing applications that deliver customized information, resources, and...

  • Senior UX Researcher

    3 weeks ago

    Chicago, United States Pinnacle Group Full time

    The UX Researcher will be an integral part of the UX design team with a focus conducting design research to inform the design process from discovery to wireframes to visual design. In this role, the UX Researcher will lead efforts to develop and execute research plans, methodologies and report findings to inform design development. At the core, this position...

  • UX Researcher

    2 days ago

    Chicago, United States Collabera Full time

    Description Home Search Jobs Job Description UX Researcher Contract: Chicago, Illinois, US Salary: $52.00 Per Hour Job Code: 349847 End Date: 2024-06-27 Days Left: 24 days, 3 hours left Apply Job Title: IT - UX ResearcherDuration: 12 Months Location: Remote What will I be doing? As a Senior Experience Design (XD) Researcher, you will work in a...

  • UX Researcher

    1 day ago

    Chicago, United States Collabera Full time

    Description Home Search Jobs Job Description UX Researcher Contract: Chicago, Illinois, US Salary: $52.00 Per Hour Job Code: 349847 End Date: 2024-06-27 Days Left: 24 days, 3 hours left Apply Job Title: IT - UX ResearcherDuration: 12 Months Location: Remote What will I be doing? As a Senior Experience Design (XD) Researcher, you will work in a...

  • Sr UX Researcher

    2 weeks ago

    Chicago, United States Resource Informatics Group Full time

    Description:Sr UX ResearcherThe UX Researcher will be an integral part of the Client's UX design team with a focus conducting design research to inform the design process from discovery to wireframes to visual design. In this role, the UX Researcher will lead efforts to develop and execute research plans, methodologies and report findings to inform design...

  • Sr UX Researcher

    2 weeks ago

    Chicago, United States Resource Informatics Group Full time

    Description: Sr UX Researcher The UX Researcher will be an integral part of the Client's UX design team with a focus conducting design research to inform the design process from discovery to wireframes to visual design. In this role, the UX Researcher will lead efforts to develop and execute research plans, methodologies and report findings to inform...

  • UX Digital Researcher

    2 days ago

    Chicago, United States CyberTec Full time

    Job Title: UX Digital Researcher They want someone who lives locally to Chicago. They NEED to be onsite 2-3 days. They need VERY strong communication skills. 6-10 YEARS of experienceLooking for a Digital Researcher and not a Designer.MUST HAVE MIRO & PLEASE ATTACH THEIR PORTFOLIO OR LINK..!!!!!!!! Feed back from the Client : Based on the interview feedback...

  • UX Digital Researcher

    1 day ago

    Chicago, United States CyberTec Full time

    Job Title: UX Digital Researcher They want someone who lives locally to Chicago. They NEED to be onsite 2-3 days. They need VERY strong communication skills. 6-10 YEARS of experienceLooking for a Digital Researcher and not a Designer.MUST HAVE MIRO & PLEASE ATTACH THEIR PORTFOLIO OR LINK..!!!!!!!! Feed back from the Client : Based on the interview feedback...

  • Senior UX Researcher

    1 month ago

    Chicago, United States Pinnacle Group, Inc. Full time

    The UX Researcher will be an integral part of the UX design team with a focus conducting design research to inform the design process from discovery to wireframes to visual design. In this role, the UX Researcher will lead efforts to develop and execute research plans, methodologies and report findings to inform design development. At the core, this position...

  • Senior UX Researcher

    3 weeks ago

    Chicago, United States Pinnacle Group Full time

    The UX Researcher will be an integral part of the UX design team with a focus conducting design research to inform the design process from discovery to wireframes to visual design. In this role, the UX Researcher will lead efforts to develop and execute research plans, methodologies and report findings to inform design development. At the core, this position...

  • Senior UX Researcher

    1 month ago

    Chicago, United States Pinnacle Group, Inc. Full time

    The UX Researcher will be an integral part of the UX design team with a focus conducting design research to inform the design process from discovery to wireframes to visual design. In this role, the UX Researcher will lead efforts to develop and execute research plans, methodologies and report findings to inform design development. At the core, this position...

  • Senior UX Researcher

    9 hours ago

    Chicago, United States Pinnacle Group, Inc. Full time

    The UX Researcher will be an integral part of the UX design team with a focus conducting design research to inform the design process from discovery to wireframes to visual design. In this role, the UX Researcher will lead efforts to develop and execute research plans, methodologies and report findings to inform design development. At the core, this position...

  • UX Researcher II

    3 weeks ago

    Chicago, United States The Trade Desk Full time

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumersand sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique...

  • UX Designer

    2 months ago

    Chicago, United States LaSalle Network Full time

    Are you passionate about creating intuitive and user-centric digital experiences? Do you thrive on solving complex design challenges and transforming user needs into seamless interfaces? If so, we're looking for a talented UX Designer to join our client and drive innovation through exceptional user experiences! LaSalle Network has partnered with a leading...

  • UX Researcher | 100% Remote | Up to $50/Hr on W2

    6 days ago

    Chicago, United States Vaco Full time

    ***UX Researcher******100% Remote******$50/Hr on W2*** Job Description: From smartphone capabilities like Digital Key to our clients' Connected Room that allow for integrated entertainment, temperature, and lighting controls, Global Technology team is responsible for creating the hospitality experience of the future - for our guests, owners, and Team...

  • UX Researcher | 100% Remote | Up to $50/Hr on W2

    1 day ago

    Chicago, United States Vaco Full time

    ***UX Researcher******100% Remote******$50/Hr on W2*** Job Description: From smartphone capabilities like Digital Key to our clients' Connected Room that allow for integrated entertainment, temperature, and lighting controls, Global Technology team is responsible for creating the hospitality experience of the future - for our guests, owners, and Team...