Retention Representative

6 days ago

Old Bridge Township, United States DISH Full time
Company Summary

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.


Department Summary

Our award-winning Inside Sales & Retention team successfully influences existing and future customer decision-making by selling the value of DISHs products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling


Job Duties and Responsibilities

The RetentionExecutive position provides incredible opportunities to develop sales skills and grow a long-term career at a company that generates over $17 billion in revenue. DISH provides the training, development and tools to be successful.

Key Responsibilities

  • Successfully sell DISH and Boost Mobile products and services to new and existing customers
  • Assess each customers needs and offer the best value
  • Demonstrate the ability and resilience to bounce back from challenges and maintain focus on larger goals
  • Effectively manage time, open to learning new methods and looking to advance as a sales contributor
  • Build and maintain customer relationships
  • Document customer information including demographic, billing, etc.
  • Provide excellent customer service, listen to the customer and ensure their satisfaction

Whats In It for You?

Uncapped Commission and No Cold Calling, Ever.

At DISH, our RetentionExecutives handle 100% inbound calls. We give you the best tools, products and services on the market to fast-track your career. Its all part of how DISH sets you up for success.

Compensation

$20.50/hour base pay plus uncapped commission. Target compensation is $68,000/year, with the potential to earn significantly more based on performance. Top performers make well over six figures annually Youll also have the opportunity to promote two levels within your first year with commensurate title and hourly pay increase.

Youll also receive:

  • Paid training and ongoing development to maximize your career potential
  • Medical, dental and vision insurance benefits
  • Paid time off, 401(k) with company-matched funds, employee stock purchase plan and tuition reimbursement
  • Complimentary DISH TV programming at your home, plus deeply discounted Sling TV and Boost Mobile plans
  • Rewards and Recognition program offering food days, high-value prizes, elaborate trips and so much more

Skills, Experience and Requirements

  • Excellent verbal, written and interpersonal communication skills
  • High school diploma; college graduates preferred
  • Pre-employment screen, which may include a drug test
  • Must be able to work full-time, on-site in one of our Direct Sales facilities
  • Must have open availability to work provided schedules
  • Have a smartphone or other device with an active network connection

Environment

  • On-site location
  • Desk position
  • Full-time schedule provided post-offer - variable hours which include weekends and holidays
  • Ability to bid on available work schedules based on performance, attendance and quality assurance

Salary Ranges

Compensation: $20.50/Hour
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

RequiredPreferredJob Industries
  • Other

  • Customer Retention Representative

    2 weeks ago

    Old Bridge, United States DISH Full time

    Company Summary DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network---. -Today, our brands include...

  • Retention Representative

    3 weeks ago

    Old Bridge, United States Disability Solutions Full time

    Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network.Today, our brands include EchoStar,...

  • Retention Representative

    6 days ago

    Middletown Township, United States DISH Full time

    Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network.Today, our brands include EchoStar,...

  • Front of House Representative

    6 days ago

    Old Forge, Pennsylvania, United States Domino's Pizza LLC Full time

    Customer Service Representative WantedWe are looking for a charismatic and customer-centric individual to join our team as a Customer Service Rep at Domino's Pizza LLC. In this role, you will be responsible for delivering exceptional customer experiences and exceeding sales targets.About the PositionThis is an exciting opportunity to grow your skills and...

  • Business Development Representative

    4 days ago

    Cranberry Township, United States CS Recruiting Full time

    Our client has been in business for over 50 years and serve as your industry- leading provider of preventative maintenance, routine service, and emergency services for a variety of commercial fleet vehicles. They have provided the highest level of OEM Certified service for Detroit Diesel, Allison, Carrier, and TICO through our highly trained technicians at...

  • Business Development Representative

    2 months ago

    Cranberry Township, United States CS Recruiting Full time

    Our client has been in business for over 50 years and serve as your industry- leading provider of preventative maintenance, routine service, and emergency services for a variety of commercial fleet vehicles. They have provided the highest level of OEM Certified service for Detroit Diesel, Allison, Carrier, and TICO through our highly trained technicians at...

  • Customer Relations Representative

    3 weeks ago

    Lenox Township, United States Beth Shutko - State Farm Agent Full time

    Benefits:401(k)Bonus based on performanceCompetitive salaryHealth insuranceOpportunity for advancementPaid time offTraining & developmentABOUT THE AGENCY:With two thriving locations in Lenox and Clinton Township, our agency is dedicated to providing exceptional service and personalized financial solutions. Led by a Walsh College Business Management graduate...

  • Customer Relations Representative

    3 weeks ago

    Mount Laurel Township, United States Dane Cox - State Farm Agent Full time

    Benefits:Licensing paid by agencyBonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Dane Cox - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the...

  • Customer Relations Representative

    3 weeks ago

    Mount Laurel Township, United States Dane Cox - State Farm Agent Full time

    Benefits: Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Dane Cox - State Farm Agent, you will generate the...

  • Sales And Service Representative

    3 weeks ago

    Commerce Charter Township, United States The Auto Club Group Full time

    It‘s a great time to join AAA The Auto Club Group!JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARDJob Type:Full timeExempt/Non Exempt:HourlyJob Description:Join America‘s most trusted brand with over 100 years of service.Why Choose AAA The Auto Club Group (ACG)ACG offers excellent and comprehensive benefits packages:Medical, dental and vision...

  • Repair and Customer Support Technician

    6 months ago

    SHELBY TOWNSHIP, United States Per Se Group Full time

    Repair and Customer Support Technician Summary Per Sé Group is currently seeking a highly skilled repair and customer support technician on behalf of our client, a distinguished leader in the aerospace, automotive, mold, and die industries. The ideal candidate will have a strong background in maintenance and repair,  for the troubleshooting, modification...

  • Commercial Security Account Executive

    4 days ago

    Cranberry Township, United States Johnson Controls Full time

    Commercial Security Account Executive at Johnson Controls summary: The Commercial Security Account Executive at Johnson Controls is responsible for promoting and selling security services and technology within a designated territory. This role involves building relationships with new and existing commercial customers, managing accounts, and ensuring...

  • Commercial Security Account Executive

    2 months ago

    Cranberry Township, United States Johnson Controls Full time

    Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across...

  • Faculty, Nursing- Medical/Surgical

    2 months ago

    Mantua Township, United States InsideHigherEd Full time

    DescriptionFull-time tenure track position in the Division of Nursing and Health Professions to teach in all areas of the Nursing Program. Responsibilities include teaching and evaluating students in class, laboratory, and clinical settings in all areas of the Associate Degree Nursing Program. Clinical teaching assignments may include day, evening & night...

  • Team Coordinator V, Nursing

    1 month ago

    Mantua Township, United States InsideHigherEd Full time

    DescriptionThe Team Coordinator is responsible for the coordination and delivery of support services for all programs within the Division of Nursing and Health Professions. The Team Coordinator will create and implement action plans to insure delivery of support for administration, faculty, staff, and students. The Team Coordinator interacts with team...

  • Merchandiser

    4 weeks ago

    Cranberry Township, United States Disability Solutions Full time

    Job Description$3,000 retention bonus paid within 2 years (based on performance and eligibility) The Merchandiser role is responsible for merchandising Frito-Lay's complete line of products including Lay's, Doritos, Cheetos, Tostitos, Fritos & many more, in stores including supermarkets and large grocery stores. As a Merchandiser, you will drive your...

  • Faculty, Nursing Medical/Surgical CCMA

    2 months ago

    Mantua Township, United States InsideHigherEd Full time

    DescriptionFull-time tenure track position in the Division of Nursing and Health Professions to teach medical surgical clinical in the Nursing program and coordinate the Certified Clinical Medical Assistant (CCMA) program. Responsibilities include teaching and evaluating students in clinical settings in various agencies and levels of the Associate Degree...

  • Commercial Security Account Executive

    2 months ago

    Cranberry Township, United States Johnson Controls Full time

    Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across...

  • Commercial Security Account Executive

    2 months ago

    Cranberry Township, United States Johnson Controls Full time

    Job DescriptionBuild your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of...

  • Commercial Security Account Executive

    2 months ago

    Cranberry Township, United States Johnson Controls Full time

    Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across...