Ecommerce Specialist
4 weeks ago
We are seeking a dynamic and experienced Sales Support Specialist with experience in Amazon online platform to join our e-commerce retail team. The ideal candidate will have a strong background in working with major online platforms such as Walmart and Amazon. This role is essential for ensuring the quality of product descriptions, launching new product lines, managing returns and ratings, providing exceptional customer support, and executing basic marketing initiatives.
Key Responsibilities:
- Liaise with e-commerce representatives to ensure the accuracy and quality of product descriptions.
- Coordinate and execute the launch of new product lines across various e-commerce platforms.
- Manage customer returns, ensuring a smooth and efficient process.
- Monitor and respond to product ratings and reviews to maintain high customer satisfaction.
- Provide top-tier customer support, addressing inquiries and resolving issues promptly.
- Assist with basic marketing initiatives to promote products and increase sales.
Qualifications:
- Proven experience working with e-commerce platforms such as Walmart and Amazon is highly desired.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational skills.
- Ability to manage multiple tasks and prioritize effectively.
- Proficiency in English, both written and spoken.
- Must be able to work fully onsite in the Fort Lauderdale area.
Benefits:
- Competitive salary
- Comprehensive benefits package
- Opportunity to work in a dynamic and growing industry
- Collaborative and supportive work environment
If you are passionate about e-commerce and have the necessary skills and experience, we would love to hear from you. Apply now to join our team and help us deliver exceptional online shopping experiences
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