Information Technology Support Technician

4 weeks ago

Harrisburg, United States All Lines Technology Full time

All Lines Technology has an immediate opening for an IT Support Technician in Harrisburg This position is to lead the computer hardware installs of acquisitions, expansions and construction projects for our client. This individual should have experience with end-user support & ticketing systems. Computer hardware includes, Computers (all form factors), printers, and peripherals. Confirming functionality and connectivity. Documenting computer hardware layout per site.

Requirements

This position requires a strong knowledge of computer hardware/peripheral/printer and networking data components. It also requires a very high level of communication skills to be able communicate with construction teams, practice managers, vendors and other IT support teams. Being self-motivated and with the ability to think ahead will be required. Attention to details, effective planning and coordination will be needed to be successful in this role. This person will be hands-on start to finish in completing projects. Beginning with walkthroughs and initial planning of a site to the install of all the computer hardware along with the all the details and requirements in between.

Responsibilities:

  • Provide technical assistance to end-users via phone, email, or in-person.
  • Diagnose and resolve software and hardware issues efficiently.
  • Install, configure, and maintain computer systems and applications.
  • Document and track user issues and resolutions in a ticketing system.
  • Conduct training sessions for users on new software and systems.
  • Collaborate with IT teams to escalate and resolve complex issues.
  • Maintain up-to-date knowledge of technology trends and best practices.
  • Ensure security and compliance with company policies and procedures.
  • Create and update user guides and documentation.


Position Details

EpicCare Hardware/Software Deployment - Work with the Epic/Epic care to implement, document and meet requirements for epiccare/bridges.

Physician Practice Projects - Adds, moves and changes - Manage and Coordinate Physician Site moves. Including, PC hardware, printers and networking data components.

Communication - Effectively communicate with internal and external groups to meet and complete project requirements. Clearly layout timelines, set standards, expectations while following along with our client’s security and IT guidelines.

Documentation - Create computer floorplan layouts and associated computer hardware sheets for all projects (new sites, moves, and expansions). Update computer hardware asset/location/support team information in our client’s asset tracking software.

Manage Projects - Manage assisting staff as needed on projects. Provide leadership and clear direction to all members of any team assisting. Create a welcomed and friendly environment to complete tasks.

Coordination - Coordinate hardware, data wiring, electrical wiring, printer and software requirements as requested.

Accountability - Highly motivated to manage projects, follow IT procedures and process put in place by IT Leadership and IT Security. Assist in process/workflow improvements for future projects.

  • Information Technology Support Technician

    4 weeks ago

    harrisburg, United States All Lines Technology Full time

    All Lines Technology has an immediate opening for an IT Support Technician in Harrisburg! This position is to lead the computer hardware installs of acquisitions, expansions and construction projects for our client. This individual should have experience with end-user support & ticketing systems. Computer hardware includes, Computers (all form factors),...

  • Information Technology Support Technician

    4 weeks ago

    Harrisburg, United States All Lines Technology Full time

    All Lines Technology has an immediate opening for an IT Support Technician in Harrisburg! This position is to lead the computer hardware installs of acquisitions, expansions and construction projects for our client. This individual should have experience with end-user support & ticketing systems. Computer hardware includes, Computers (all form factors),...

  • Information Technology Technician

    3 weeks ago

    Harrisburg, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    Job Summary:The Commonwealth of Pennsylvania is seeking a highly skilled Information Technology Technician to join our team. As an IT Technician, you will provide technical support and assistance to our employees and customers, ensuring that our technology systems are running smoothly and efficiently.Key Responsibilities:* Provide technical support and...

  • Technician II, Information Technology

    5 months ago

    Harrisburg, United States Company-wide Full time

    Job Description Company Overview is a full-service professional services consulting firm providing creative design, planning, and environmental solutions to the challenges of everyday life. Since 1946, we’ve focused on our relationships with people—our employees, our clients, and the communities we serve. Our matters because our people...

  • Information Technology Specialist

    2 weeks ago

    Harrisburg, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    Job Title: Information Technology TechnicianAre you a skilled IT professional looking for a challenging role in a dynamic organization? The Commonwealth of Pennsylvania is seeking a highly motivated and detail-oriented Information Technology Technician to join our team.About the Role:This is a 1st level technical support position that provides internal...

  • Information Technology Support Specialist

    3 weeks ago

    Harrisburg, Pennsylvania, United States Hospice of Central Pennsylvania Full time

    Job SummaryHospice of Central Pennsylvania is seeking a skilled Information Technology Support Coordinator to join our team. As a key member of our IT department, you will be responsible for providing technical support to our staff and ensuring the smooth operation of our computer systems.Key ResponsibilitiesEnd-User Computer Support (60%):Organize,...

  • Information Technology Support Coordinator

    1 month ago

    Harrisburg, United States Hospice of Central Pennsylvania Full time

    JOB SUMMARY Responsible for supporting the organization’s computer users in their use of the systems in place. Will also support the Department through the management of resource allocations.  ESSENTIAL FUNCTIONS: End-User Computer Support (60%) Organize, document, and prioritize all incoming support requests. Troubleshoot organization information...

  • Information Technology Support Coordinator

    3 days ago

    Harrisburg, United States Hospice of Central Pennsylvania Full time

    JOB SUMMARY Responsible for supporting the organization's computer users in their use of the systems in place. Will also support the Department through the management of resource allocations. ESSENTIAL FUNCTIONS:End-User Computer Support (60%) Organize, document, and prioritize all incoming support requests. Troubleshoot organization information systems...

  • Information Technology Generalist 1

    2 weeks ago

    Harrisburg, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    Job Title: Information Technology Generalist 1Are you an IT professional looking for a challenging role in a dynamic environment? We have an exciting opportunity for an Information Technology Generalist 1 to join our team at the Commonwealth of Pennsylvania.About the Role:This position involves providing IT project management and business analyst support, as...

  • IT Support Specialist

    4 weeks ago

    Harrisburg, Pennsylvania, United States All Lines Technology Full time

    Job Title: Information Technology Support TechnicianWe are seeking a highly skilled and motivated IT Support Technician to join our team at All Lines Technology. As an IT Support Technician, you will be responsible for leading the installation of computer hardware, peripherals, and networking data components for our clients.Key Responsibilities:Provide...

  • Information Technology Specialist

    4 weeks ago

    Harrisburg, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    Job Title: Information Technology Generalist 2We are seeking a highly motivated and experienced Information Technology Generalist 2 to join our team at the Commonwealth of Pennsylvania. As an IT Generalist, you will be responsible for providing technical support and services to our agency's regional offices and game lands.Key Responsibilities:Configure,...

  • Information Technology Specialist

    2 weeks ago

    Harrisburg, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    Job Title: Information Technology Generalist 2Job Summary:We are seeking an experienced Information Technology Generalist 2 to join our team in the Employment, Banking and Revenue Delivery Center (EBR-DC). The successful candidate will have a strong background in IT procurement, financial concepts, and practices, with experience in utilizing knowledge of...

  • Information Technology Generalist

    4 weeks ago

    Harrisburg, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    About the RoleWe are seeking a highly skilled Information Technology Generalist to join our team in the Employment, Banking, and Revenue (EBR) Technical Services Office (TSO). As a key member of the Access Control Team, you will be responsible for setting up accounts and managing access using Windows Active Directory to enable staff to support the...

  • IT Support Specialist

    4 weeks ago

    Harrisburg, Pennsylvania, United States All Lines Technology Full time

    Job Title: IT Support TechnicianWe are seeking a highly skilled IT Support Technician to join our team at All Lines Technology. As an IT Support Technician, you will be responsible for leading the installation of computer hardware for acquisitions, expansions, and construction projects.Key Responsibilities:Provide technical assistance to end-users via phone,...

  • Information Technology Manager

    4 weeks ago

    Harrisburg, Pennsylvania, United States CAI Full time

    Job SummaryWe are seeking a highly motivated and experienced Information Technology Manager to join our team at CAI. As a key member of our IT leadership team, you will be responsible for managing and supporting a major client in the Transportation and Tolls industry.Key ResponsibilitiesLead and manage multiple technical teams to ensure alignment with...

  • Information Technology Director

    2 weeks ago

    Harrisburg, Pennsylvania, United States CAI Full time

    Job SummaryWe are seeking a highly skilled Information Technology Manager to lead our technical teams and drive business growth. The ideal candidate will have a strong technical background, particularly in custom.NET applications and SAP systems, and excellent team management skills.Key ResponsibilitiesLead and manage multiple technical teams to ensure...

  • Information Technology Manager

    4 weeks ago

    Harrisburg, Pennsylvania, United States CAI Full time

    Job SummaryWe are seeking a highly skilled Information Technology Manager to lead our technical teams and drive the success of our Transportation and Tolls industry clients. As a key member of our IT leadership team, you will be responsible for managing and supporting our custom.NET and SAP systems, ensuring their optimal performance and reliability.Key...

  • Information Technology Manager

    4 weeks ago

    Harrisburg, Pennsylvania, United States CAI Full time

    Job SummaryWe are seeking a highly skilled Information Technology Manager to lead our technical teams and drive the success of our Transportation and Tolls industry clients. As a key member of our IT leadership team, you will be responsible for managing and supporting our custom.NET and SAP systems, ensuring their optimal performance and reliability.Key...

  • Information Technology Generalist 2

    2 weeks ago

    Harrisburg, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    About the RoleWe are seeking a highly skilled Information Technology Generalist 2 to join our team in the Commonwealth of Pennsylvania. As an IT Generalist 2, you will play a critical role in supporting the Commonwealth's IT procurement needs, working closely with various departments to identify business requirements and solutions to complex problems.Key...

  • Information Technology Security Manager

    4 weeks ago

    Harrisburg, Pennsylvania, United States e&e IT Consulting Services, Inc. Full time

    Job Title: Information Technology Security Managere&e IT Consulting Services, Inc. is seeking a highly skilled Information Technology Security Manager to join our team in Harrisburg, PA.Job Summary:The Information Technology Security Manager will be responsible for administering various aspects of the wired and wireless data network and infrastructure. This...