Technician II, Information Technology

7 months ago

Harrisburg, United States Company-wide Full time

Job Description

Company Overview

is a full-service professional services consulting firm providing creative design, planning, and environmental solutions to the challenges of everyday life. Since 1946, we’ve focused on our relationships with people—our employees, our clients, and the communities we serve. Our matters because our people matter. We strive to create pathways for career advancement that suit the individual. We embrace the cultural shift toward a greater work-life balance.

Position Summary

The Information Technology group maintains the computer hardware and networks of McCormick Taylor. Our goal is to provide our end users prompt technical support, ensuring the smooth and efficient operation of technology throughout the company. Under the direction of the Senior Technician and using established processes and procedures, the Technician II will triage and resolve end user trouble tickets submitted through a web-based HelpDesk platform. This is a hybrid position, with the ability to work both in-person and remote. This position is expected to have multiple days per week in-person. Technical support to end users is provided both onsite and remotely over the phone, chat or via email. This position also monitors and maintains company computer systems including the installation and configuration of hardware, software, and peripherals.

Job Requirements

Responsibilities

Provide timely and efficient resolution for Help Desk service tickets Offer daily operations and system support to personnel Install and configure computer hardware, peripherals, software, systems Verify functionality of computer systems, software, copy/print systems, and connectivity Test new technologies Maintain accurate documentation of IT procedures Maintain accurate equipment schedules for deployed hardware Manage companywide copier, printer fleet and managed print services Create, plan and carry out end user webinar-based training sessions on various IT related topics Assess company technology on a regular basis to ensure it continues to meet necessary demands Offer suggestions for possible upgrades and technology changes

Qualifications

3 to 5 years of recent computer, software and connectivity troubleshooting experience BSc/BA in IT, Computer Science or relevant field Must be resourceful and able to take initiative in a dynamic environment Ability to diagnose and resolve technical problems effectively and efficiently Advanced knowledge of current Microsoft Office 365 Suite and computer hardware Familiarity with network troubleshooting Professional customer service skills Ability and willingness to work in an environment providing 24x7x365 support Ability to travel to various company offices as needed

We value your interest in our organization At McCormick Taylor, our people are our greatest asset. If you join us, we hope for the opportunity to grow and succeed together. We offer an unparalleled, comprehensive benefits package—including no-deductible medical plans, free vision and dental plans, programs to enhance work-life balance, and flexible and hybrid work schedules.

  • Information Technology Support Technician

    4 weeks ago

    Harrisburg, United States Central Dauphin School District Full time

    FOR THE 2024-2025 SCHOOL YEAR SUMMARY Responsible for providing support for all technology within the District. This position is responsible for responding to Service Desk tickets, deploying I.T. equipment, testing patches, training end-users, and evaluating best support actions based on available resources. QUALIFICATIONSKnowledge and Skills: Must have...

  • Diesel Technician/Mechanic II

    2 hours ago

    Harrisburg, United States Penske Truck Leasing Full time

    What’s the Job? Ready to move your career forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep their vehicles in shape and on the road. As a Technician...

  • Information Security Governance Risk

    1 month ago

    Harrisburg, United States PSECU Full time

    Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on... The Information Security GRC...

  • Information Technology Operations Manager

    3 weeks ago

    Harrisburg, United States Core BTS Full time

    Title: IT Operations Manager – (Subcontract at a Core BTS Client)Through Core BTS Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs. We help effectively match the right technology professional to their organization, recruiting for contract, contract-to-hire, and direct...

  • Information Technology Specialist

    4 weeks ago

    harrisburg, United States LingaTech Full time

    NO VENDORSMust be US Citizen or Permanent Residents only.Location: Harrisburg, PAPosition Type: Hybrid, the selected candidate must work on-site for six weeks before being eligible for two telework days per week.Contract Length: Long-term contract (6 months Right to Hire)Position Overview:This role includes assisting end-users in creating system solutions...

  • Information Technology Specialist

    4 weeks ago

    Harrisburg, United States LingaTech Full time

    NO VENDORSMust be US Citizen or Permanent Residents only.Location: Harrisburg, PAPosition Type: Hybrid, the selected candidate must work on-site for six weeks before being eligible for two telework days per week.Contract Length: Long-term contract (6 months Right to Hire)Position Overview:This role includes assisting end-users in creating system solutions...

  • Deployment Technician

    2 months ago

    harrisburg, United States All Lines Technology Full time

    Overview:All Lines Technology is seeking a PC Technician to join our Refresh/Deployment team. You will presurvey and deploy new hardware. This is a great opportunity to move forward in your IT career!This involves:Asset inventoryBackup old data and restore to new PCHardware and Software upgradesPrinter testing and installsUpgrade MS OfficeEnd of lease laptop...

  • Deployment Technician

    2 months ago

    harrisburg, United States All Lines Technology Full time

    Overview:All Lines Technology is seeking a PC Technician to join our Refresh/Deployment team. You will presurvey and deploy new hardware. This is a great opportunity to move forward in your IT career!This involves:Asset inventoryBackup old data and restore to new PCHardware and Software upgradesPrinter testing and installsUpgrade MS OfficeEnd of lease laptop...

  • Deployment Technician

    7 months ago

    Harrisburg, United States All Lines Technology Full time

    Overview:All Lines Technology is seeking a PC Technician to join our Refresh/Deployment team. You will presurvey and deploy new hardware. This is a great opportunity to move forward in your IT career!This involves:Asset inventoryBackup old data and restore to new PCHardware and Software upgradesPrinter testing and installsUpgrade MS OfficeEnd of lease laptop...

  • PC Deployment Technician

    5 months ago

    Harrisburg, United States All Lines Technology Full time

    Overview: All Lines Technology is seeking a PC Technician to join our Refresh/Deployment team. You will presurvey and deploy new hardware. This is a great opportunity to move forward in your IT career! This involves: Asset inventory Backup old data and restore to new PC Hardware and Software upgrades Printer testing and installs Upgrade MS Office End of...

  • Student GIS Lab Technician

    3 months ago

    Harrisburg, United States Harrisburg University of Science and Technology Full time

    The Student GIS Lab Technician will be involved in various GIS-related projects at Harrisburg University's Geospatial Technology Center. These activities will support both internal projects, as well as other grant-related projects and work that is conducted with private or public organizations on a contract basis. The work that will be completed will be in a...

  • IT Hardware Deployment Specialist

    3 weeks ago

    Harrisburg, Pennsylvania, United States All Lines Technology Full time

    Deployment Technician Role OverviewWe are seeking an experienced IT professional to join our Refresh/Deployment team at All Lines Technology. As a PC Deployment Technician, you will play a vital role in deploying new hardware and ensuring seamless technology integration across our organization.Key Responsibilities:Asset Management: Conduct thorough inventory...

  • Core BTS | Information Technology Operations Manager | harrisburg, pa

    3 weeks ago

    harrisburg, United States Core BTS Full time

    Title: IT Operations Manager – (Subcontract at a Core BTS Client)Through Core BTS Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs. We help effectively match the right technology professional to their organization, recruiting for contract, contract-to-hire, and direct...

  • Network Engineer II

    1 week ago

    Harrisburg, United States Abel Personnel Full time

    Job DescriptionJob DescriptionNetwork Engineer II with System Administration ResponsibilitiesLocation: Harrisburg, PennsylvaniaCompany: Abel Personnel, hiring for its clientPosition Type: Full-time, Monday through Friday, 8-hour shiftsCompensation: Pay is based on experience and qualifications, starting at $33 per hour and ranging up to $44 per hour.Position...

  • Traffic and ITS Engineer II

    2 days ago

    Harrisburg, United States HNTB Full time

    What We're Looking For At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of...

  • Information Technology Help Desk Support

    4 months ago

    Harrisburg, United States ATC Full time

    Technical Specialist TS2 A4 SC3In Office Harrisburg, Strawberry Square; AM ShiftThis position is On-Site position. Does your candidate agree to work onsite?Sets up high speed printers and impact printers. Physically checks printing quality and monitors printer performance. Properly removes jams or other printer related print stoppages. Removes, separates and...

  • Member Service Representative II

    4 months ago

    Harrisburg, United States Members 1st Federal Credit Union Full time

    Overview: When you join the Members 1st team, you become part of something much bigger than a credit union. You become part of our faM1ly, a tight-knit bunch with big dreams and even bigger values. It is an exciting time for us as we continue to grow, and we hope that you will choose to grow along with us. Wanting the absolute best for our associates means...

  • Manager of Infrastructure

    3 months ago

    Harrisburg, United States e&e IT Consulting Services, Inc. Full time

    e&e is seeking a Manager of Infrastructure for an onsite opportunity in Harrisburg, Pennsylvania!****No Third Parties Please!The Manager of Infrastructure Services will be responsible for the following tasks: • Assists with administration of many aspects of wired and wireless data network and infrastructure. • Manages System Administrators and...

  • e&e IT Consulting Services, Inc. | Manager of Infrastructure

    5 days ago

    harrisburg, United States e&e IT Consulting Services, Inc. Full time

    e&e is seeking a Manager of Infrastructure for an onsite opportunity in Harrisburg, Pennsylvania!****No Third Parties Please!The Manager of Infrastructure Services will be responsible for the following tasks: • Assists with administration of many aspects of wired and wireless data network and infrastructure. • Manages System Administrators and...

  • Diesel Technician

    4 days ago

    HARRISBURG, United States Penske Truck Leasing Full time

    7039 Carlisle Pike, Carlisle, PA 17015 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll do preventative maintenance and minor repairs on the newest and best maintained fleet of vehicles in the industry. You will help our customers...