Desktop/Network Engineer

1 month ago


Rocky Hill, United States OneAPPS Consulting Full time

OneAPPS is a Technology consulting firm based out of New York and offices across US. We are working on various projects involving diverse, multicultural teams with clients across the US. We are an invaluable partner and our teams have collaborated to support the growth of our clients. With more than 7 locations worldwide we help our clients to deliver their projects smoothly. We look forward to getting to know you and working with you.


Title: Network Engineer

Location: Rocky hill, CT – Day 1 Onsite

Duration: 12 months contract


All work will be performed on site, 5 days 40 hours per week, between 8 am and 6 pm on normal scheduled business days (Monday to Friday), excluding State holidays and furlough days.


Qualifications:

  • 5+ years of Lab or medical healthcare IT/Desktop support experience.
  • 5+ years of server and hardware installation and maintenance, Linux, MS, generic equipment.
  • 5+ years of MS local desktop installation and administration experience.
  • 3+ years of participating in vendor technical meetings such as network and VPN support.
  • 3+ years of working with helpdesk ticketing system, prioritizing and response to user requests.


Responsibilities:

  • Provide quick and effective assistance with information technology systems.
  • Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance.
  • Install and maintain equipment and software.
  • Perform remote troubleshooting.
  • Help new employees set up their workstations.
  • Maintain and upgrade equipment as needed.
  • Train SPHL staff as needed.
  • Work with existing vendors to evaluate new technology.
  • Respond to ad hoc and urgent requests.
  • Monitor the performance and provide suggestions to improve efficiency.
  • Test, install and set up application programs on user workstations.
  • Test network connections.
  • Train end users on IT policies and procedures.
  • Proficient in testing software installations and applications.
  • Hand on experience with troubleshooting and communicating with the team members and leadership.
  • Proficient in understanding a wide variety of technical specification documents.
  • Experience with ticketing system to assist the SPHL staff with daily hardware, software issues.


If this role sounds like you, we invite you to apply. Thanks.



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