Desktop Support Specialist

2 weeks ago


Cedar Hill, Texas, United States Mouser Electronics Full time

Job Summary:

The Desktop Support Specialist will provide technical support to staff at Mouser Electronics, ensuring a high level of service delivery and customer satisfaction. This role requires strong technical skills, excellent communication abilities, and a proactive approach to resolving issues.

Key Responsibilities:

  • Diagnose and resolve software and hardware-related incidents, including operating systems and software applications.
  • Assist users with IT-related incidents and accurately record, update, and document requests using the IT service desk system.
  • Escalate incidents and requests to other support teams as necessary.
  • Install and configure new IT equipment, perform software and hardware upgrades, and support printers, copiers, and scanners.
  • Maintain good verbal communication skills and communicate effectively with technical and non-technical colleagues.
  • Attend internal training to stay up-to-date with the latest technology and internal system processes.
  • Work within relevant legislation, policies, and procedures.

Requirements:

  • 2+ years' experience as a Desktop Technician, with a combination of internal and external experience for internal candidates.
  • General proficiency in Microsoft Windows and Macintosh operating systems, ticketing tools, Citrix, MS Office, Active Directory, and VPN.
  • General proficiency in the support of printers, scanners, and copiers, networking systems, and hardware and software troubleshooting skills.
  • General proficient knowledge and adherence of customer service best practices.
  • Meets established SLA's.

What We Offer:

Mouser Electronics is an equal opportunity employer, committed to diversity and inclusion. We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.



  • Cedar Hill, Texas, United States Mouser Electronics Full time

    Job Summary:The Desktop Support Specialist will provide technical support to staff at Mouser Electronics, ensuring a high level of service delivery and customer satisfaction. This role requires strong technical skills, excellent communication abilities, and a proactive approach to resolving issues.Key Responsibilities:Diagnose and resolve software and...


  • Cedar Hill, Texas, United States Delta-T Group Full time

    Location: Cedar Hill, TX 75104 Category: Education Qualifications: High School Diploma/GED With over 35 years in the industry, Delta-T Group has established a strong reputation for connecting skilled professionals with fulfilling short and long-term contract roles.Our client is in search of Educational Support Specialists starting at $17/hr for educational...


  • Cedar Hill, Texas, United States Comfort Rehab PA Full time

    Job SummaryWe are seeking a highly organized and service-oriented Chiropractic Assistant to join our team at Comfort Rehab PA. As a Chiropractic Assistant, you will play a vital role in ensuring the smooth operation of our clinic and providing exceptional patient care.Key ResponsibilitiesPatient Care: Assist the Chiropractor with patient care, including...


  • Cedar Hill, Texas, United States Comfort Rehab PA Full time

    Job SummaryWe are seeking a highly organized and service-oriented Chiropractic Assistant to join our team at Comfort Rehab PA. As a Chiropractic Assistant, you will play a vital role in ensuring the smooth operation of our clinic and providing exceptional patient care.Key ResponsibilitiesPatient Care: Assist the Chiropractor with patient care, including...


  • Cedar Hill, Texas, United States Pepwear LLC Full time

    Job OverviewPepWear, LLCLocation: Cedar Hill, TexasPosition: IT Systems AdministratorEmployment Type: Full-Time (40 hours per week)Company Profile:PepWear, LLC is a prominent provider of merchandising solutions, collaborating with esteemed high school activity organizations at both state and national levels. We specialize in producing high-quality...


  • Cedar Park, Texas, United States Openwork, LLC Full time

    Position OverviewOpenwork, LLC is actively seeking a dedicated Logistics Support Specialist to join our dynamic team. In this role, you will play a crucial part in managing incoming shipments and collaborating with a motivated group of professionals.Key ResponsibilitiesAs a Logistics Support Specialist, your duties will include:Loading and unloading various...


  • Cedar Hill, Texas, United States Mouser Electronics Full time

    El rol del Especialista en Soporte Técnico es proporcionar la primera línea de asistencia técnica para todo el personal en Mouser Electronics. Este profesional es responsable de dirigir y/o resolver solicitudes de soporte, así como de cumplir con las demandas de satisfacción del cliente y la entrega continua de servicios. RESPONSABILIDADES Y FUNCIONES...


  • Cedar Park, Texas, United States Guidepost Montessori Full time

    Join our team as an Infant Education Support Specialist at Guidepost Montessori Seize the chance to inspire infants to cultivate independence, confidence, and a lifelong passion for learning. Your Responsibilities We are seeking a passionate and flexible Infant Education Support Specialist to assist in a diverse classroom setting that includes infants,...


  • Cedar Hill, Texas, United States Roslyn Knight - State Farm Agent Full time

    Position SummaryJoin a dynamic team as a Client Relations Specialist with Roslyn Knight - State Farm Agent. This role is designed for a proactive, career-focused individual who is eager to foster and enhance customer connections within the community while promoting a range of insurance products, including auto, home, and life coverage.Key...


  • Cedar Hill, Texas, United States Point Quest Full time

    **SIGNING BONUS UP TO $2500**SPEECH LANGUAGE SPECIALIST - EDUCATIONAL SETTINGSABOUT US: At Point Quest Therapeutic Services, we are a dedicated team of Speech Language Pathologists, Occupational Therapists, Physical Therapists, school psychologists, and special education professionals who collaborate closely with educational institutions. Our mission is to...


  • Cedar Park, Texas, United States Enterprise Mobility Full time

    Position OverviewEnterprise Mobility is on the lookout for dedicated and responsible individuals to join our team as full-time Vehicle Cleaning Specialists. This role offers a competitive pay range and includes various benefits designed to support our employees.Benefits Include:Paid time offGuaranteed overtime opportunitiesEmployee discountsRetirement...


  • Cedar Park, Texas, United States HomeWell Care Services Full time

    Position Overview:We are seeking a Personal Support Specialist who is reliable, enthusiastic, and committed to assisting individuals in need within their residences. The ideal candidate will provide essential daily support to an elderly client with specific non-medical requirements in a home environment, ensuring comfort and safety. Candidates should be...


  • Cedar Park, Texas, United States Infinite Recovery LLC Full time

    Job OverviewPosition Title: Client Care Support SpecialistDepartment: Client ServicesFLSA Status: Non-ExemptPOSITION SUMMARYThe Client Care Support Specialist plays a crucial role in managing daily operations related to client support. This position embodies the core principles of Infinite Recovery LLC, ensuring that client needs are met throughout their...


  • Cedar Hill, Texas, United States Cantex Full time

    Position Overview:As a Clinical Nurse Specialist at Cantex, you will play a pivotal role in delivering exceptional patient care. We are dedicated to cultivating a supportive environment that encourages professional growth and development.Benefits: Competitive Salary 401k Plan with Employer Match Comprehensive Medical, Dental, and Vision Insurance Paid Time...


  • Cedar Park, Texas, United States HomeWell Care Services Full time

    Position Overview:We are seeking a Personal Support Specialist who is reliable, enthusiastic, and eager to assist individuals in various circumstances. The ideal candidate will offer daily support to an elderly client with specific non-medical requirements within their residence and should be comfortable in a personalized care environment. Sensitivity to...


  • Cedar Hill, Texas, United States Apex Solutions Full time

    Job DescriptionWe are seeking a highly motivated and compassionate nursing professional to join our team at Apex Solutions. As a nursing specialist, you will have the opportunity to develop your skills and expertise in a dynamic and supportive environment.Key Responsibilities:Participate in comprehensive training programs to enhance your knowledge and skills...


  • Cedar Hill, Texas, United States Soliant Full time

    Job Summary:Soliant is seeking a highly skilled Licensed Specialist in School Psychology (LSSP) to join our team in the Cedar Hill, TX area. As an LSSP, you will work closely with students, teachers, and parents to provide comprehensive psychological services and support.Responsibilities:Conduct psycho-educational and psychological assessments to identify...


  • Cedar Hill, Texas, United States Soliant Full time

    Job Summary:Soliant is seeking a highly skilled Licensed Specialist in School Psychology (LSSP) to join our team in the Cedar Hill, TX area. As an LSSP, you will work closely with students, teachers, and parents to provide comprehensive psychological services and support.Responsibilities:Conduct psycho-educational and psychological assessments to identify...


  • Cedar Hill, Texas, United States Christian Brothers Automotive Full time

    Position Title: Automotive Service Specialist / Mechanic Location: Cedar Hill, TX Position Overview: We are in search of skilled technicians / mechanics who are enthusiastic, positive, and dedicated to providing exceptional service. The ideal candidates will possess a strong commitment to resolving complex issues while prioritizing the needs of our...


  • Cedar Hill, Texas, United States Pratt Industries Full time

    Join Our Team as a Production Support SpecialistAt Pratt Industries, we are looking for a dedicated Production Support Specialist to assist our operators in various tasks related to machinery operations. Your role will encompass:Operational Assistance: Collaborate with machine operators to ensure smooth setup, operation, and cleanup of production...