Senior Director, Operations

2 days ago

Easton, United States St. Luke's University Health Network Full time


St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Senior Director, Operations - SLPG is responsible for providing administrative and strategic leadership within their assigned management portfolio. Leading directors and practice operations managers, they are responsible for the overall operational direction, quality, and execution of care. In collaboration with senior leaders and their dyad partners, they will identify, plan, manage, and coordinate various strategic and operational initiatives.

JOB DUTIES AND RESPONSIBILITIES:

  • Oversees the management of daily practice operations within an assigned management portfolio.

  • In collaboration with senior leader(s), leads the development and execution of strategic plans.

  • Identifies, recommends, and implements strategic projects that support growth, efficiency, and optimization of services.

  • In partnership with physician dyad partner(s) and/or senior leadership, ensures consistent workflows and clinical processes across all practices.

  • Develops marketing strategies to grow awareness of practices and offerings.

  • Ensures appropriate staffing and management to support practices within management portfolio and provides guidance and recommendations on organizational structure as necessary.

  • Cultivates a high functioning team build on the principles of the St. Luke’s culture and PCRAFT values through the utilization of deliberate bi-directional engagement and communication forums/channels (regional/Divisional/Departmental forums, etc.)

  • Manages employees and providers as assigned, providing development and coaching in partnership with senior leader(s) and physician dyad partner(s).

  • Clearly understands and drives improvements to financial performance, collaborating with senior leader(s) as the primary financial resource of assigned management portfolio, ensuring compliance with reporting and appropriately collating and prioritizing capital needs while ensuring appropriate stewardship of allocated capital funds.

  • In collaboration with physician dyad partner(s), senior leader(s), and Provider Recruitment, leads efforts to identify, develop, validate, and prioritize short and long-term recruitment needs, develop recruitment strategies, manage interviews, and select candidates.

  • Collaborates with direct report(s) to ensure timely and meaningful provider onboarding and orientation.

  • Partners with senior leader(s) in the identification, development, review, and implementation of provider compensation plans.

  • Reviews monthly Capacity Management Report for management portfolio, validates outcomes from prior strategies and decisions, and evaluates new opportunities to improve access.

  • Maintains and ensures positive collaboration, a focus on continuous improvement, and streamlines workflows between practice operations and the Access Center.

  • Other duties as assigned.

PHYSICAL AND SENSORY REQUIREMENTS: 

Sitting up to 6 hours a day. Standing up to 4 hours a day. Walking up to 4 hours a day. Continual use of fingers and hands to manipulate objects. Lift and carry objects up to 15 lbs. Must be able to perceive attributes of an object through touch. Must be able to hear as it related to normal conversation and high/low frequencies. Must be able to see as it related to general, near, far, color, peripheral, and depth perception.

EDUCATION: 

Bachelor’s degree in health care administration, business administration, or a closely related field required.

TRAINING AND EXPERIENCE: 

Three to seven years of similar experience. Previous management of a multiple practices preferred.

Please complete your application using your full legal name and current home address.  Be sure to include employment history for the past seven (7) years, including your present employer.  Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable.  It is highly recommended that you create a profile at the conclusion of submitting your first application.  Thank you for your interest in St. Luke's



St. Luke's University Health Network is an Equal Opportunity Employer.

  • Senior Organic Farm Operations Director

    3 weeks ago

    Easton, Pennsylvania, United States Rodale Institute Full time

    The Rodale Institute Organic Farm at St. Luke's is a pioneering partnership between Rodale Institute and St. Luke's University Health Network (SLUHN).This groundbreaking collaboration aims to create a highly successful and impactful farm-to-hospital model that sets a new standard in food-as-medicine and regenerative healthcare.The Senior Organic Farm...

  • Senior Director, Operations

    7 days ago

    Easton, United States St. Luke's University Health Network Full time

    St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other...

  • Senior Director, Operations

    7 hours ago

    Easton, United States St. Luke's University Health Network Full time

    St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other...

  • Restaurant Operations Director

    1 month ago

    Easton, Pennsylvania, United States LCB Senior Living, LLC Full time

    Job SummaryThe Director of Restaurant Operations is responsible for the overall success of the community's dining services. This includes planning, organizing, and directing the kitchen and dining services to provide residents with a high-quality dining experience.Key ResponsibilitiesDevelop and implement policies and procedures for food preparation and...

  • Restaurant Operations Director- The Residence at Five Corners

    2 weeks ago

    North Easton, United States LCB Senior Living, LLC Full time

    Job DetailsJob LocationThe Residence at Five Corners - Easton, MADescriptionThe Director of Restaurant Operations is responsible for the day-to-day operations and staffing for the kitchen and various dinning services of the community. Primarily for planning, organizing, and directing the Restaurant Operations department to provide the residents with the...

  • Restaurant Operations Director- The Residence at Five Corners

    2 weeks ago

    North Easton, United States LCB Senior Living, LLC Full time

    Job DetailsJob Location The Residence at Five Corners - Easton, MA Description The Director of Restaurant Operations is responsible for the day-to-day operations and staffing for the kitchen and various dinning services of the community. Primarily for planning, organizing, and directing the Restaurant Operations department to provide the residents with the...

  • Director | Operations

    2 weeks ago

    Easton, United States Tioga Full time

    Job DetailsJob Location Easton, PA Position Type Full Time DescriptionEaston, PA or Houston, TX (to be determined) Tioga Pipe, Inc. is a privately held supplier of pipe, tubing, fittings, flanges, and related products in chrome-alloy steel, stainless steel, carbon steel and nickel alloy steels primarily servicing the global energy and power generation...

  • Director | Operations

    2 weeks ago

    Easton, United States Tioga Full time

    Job DetailsJob Location Easton, PA Position Type Full Time DescriptionEaston, PA or Houston, TX (to be determined) Tioga Pipe, Inc. is a privately held supplier of pipe, tubing, fittings, flanges, and related products in chrome-alloy steel, stainless steel, carbon steel and nickel alloy steels primarily servicing the global energy and power generation...

  • Director of Patient Care Services Operations

    4 weeks ago

    Easton, Maryland, United States University of Maryland Medical System Full time

    Job DescriptionUniversity of Maryland Medical System is seeking a highly skilled and experienced professional to fill the role of Director, Patient Care Services Operations. This position is responsible for leading divisional-wide initiatives, assessing, planning, implementing, analyzing, and making appropriate changes to departmental operations.Key...

  • Senior Operations Manager

    4 weeks ago

    Easton, Pennsylvania, United States Nordson Corporation Full time

    Nordson Corporation is seeking a highly skilled and experienced Senior Operations Manager to join our team. As a key member of our operations team, you will be responsible for leading and managing the production process to ensure high-quality products are delivered to our customers.The ideal candidate will have a strong background in manufacturing and...

  • Senior Farm Operations Manager

    3 weeks ago

    Easton, Pennsylvania, United States Rodale Institute Full time

    The Rodale Institute is seeking a highly skilled and experienced Senior Farm Manager to lead the operations of our organic farm at St. Luke's University Health Network. This innovative partnership aims to create a successful and impactful farm-to-hospital model that promotes food-as-medicine and regenerative healthcare.Key Responsibilities:Collaborate with...

  • Sales Director

    4 weeks ago

    Easton, Pennsylvania, United States Maverick Transport Inc Full time

    Job Title: Sales DirectorAs a Sales Director at Maverick Transport Inc., you will lead our sales team to continued success, providing leadership, development, and training to new recruits. You will be a great salesperson who has seen much success in your career, passing on that knowledge to others.Responsibilities:Drive revenue through coaching and...

  • Operations Director

    4 weeks ago

    Easton, Pennsylvania, United States ASSA ABLOY Group Full time

    Operations Manager Job DescriptionAre you a seasoned operations leader with a passion for driving business growth and excellence? Do you have a proven track record of optimizing processes, improving customer satisfaction, and empowering employees? We're seeking an experienced Operations Manager to join our team at ASSA ABLOY Group.Key...

  • Operations Director

    4 weeks ago

    Easton, Pennsylvania, United States ASSA ABLOY Group Full time

    Operations Manager Job DescriptionWe are seeking an experienced Operations Manager to join our team at ASSA ABLOY Group. As an Operations Manager, you will be responsible for overseeing the daily operations of our regional manufacturing facility or Service Center located in Easton, Pennsylvania.Key Responsibilities:Manage the P & L, light manufacturing,...

  • Senior Extrusion Engineer Operations Specialist

    4 weeks ago

    Easton, Pennsylvania, United States Nordson Full time

    Job SummaryNordson is seeking a highly skilled Senior Extrusion Engineer Operations to join our team. As a key member of our operations team, you will be responsible for ensuring compliance with all applicable safety requirements and providing daily technical support to the extrusion and heat shrink production team.Key Responsibilities:Develops, justifies,...

  • Senior Administrative Support Specialist

    4 weeks ago

    Easton, Pennsylvania, United States The Arc Central Chesapeake Region Full time

    Job SummaryThe Arc Central Chesapeake Region is seeking a highly skilled and experienced Senior Administrative Support Specialist to provide high-level support to the Senior Vice President of Chesapeake Community Development and Executive Director of Chesapeake Neighbors.Key ResponsibilitiesManage all calendaring and special projects as assignedProvide...

  • Operations Manager

    4 weeks ago

    Easton, United States ASSA ABLOY Group Full time

    Are you a dynamic operations leader with a passion for optimizing processes, delighting customers, and empowering employees? Do you enjoy taking ownership of the daily operations from a customer service and distribution perspective? Do you enjoy thinking of how you can streamline processes, improve on-time delivery, and increase the bottom line?If you...

  • Clinical Director

    4 weeks ago

    Easton, Maryland, United States Aquacare Physical Therapy Full time

    Job DescriptionAquacare Physical Therapy is seeking a highly skilled and experienced Clinical Director to lead our team of physical therapists in delivering exceptional patient care and outcomes. As a Clinical Director, you will be responsible for the overall performance and management of our clinic, ensuring delivery of high-quality care and exceptional...

  • Director of Corrections

    4 weeks ago

    Easton, Pennsylvania, United States Talbot County Government Full time

    Job Summary:The Director of Corrections is responsible for overseeing the safe, secure, and constitutionally compliant housing of individuals committed to the Department or waiting in central booking. This role requires strong leadership and management skills to ensure the effective operation of the Talbot County Detention Center.Key Responsibilities:...

  • Operations Coordinator Lead

    4 weeks ago

    Easton, Pennsylvania, United States Qlarant Full time

    Qlarant is a not-for-profit corporation that partners with public and private sectors to create high-quality, safe, and efficient delivery of healthcare and human services programs.We have multiple lines of business, including population health, utilization review, managed care organization quality review, and quality assurance for programs serving...