Service Desk Technician

3 weeks ago


united states united states us Insight Global Full time

A client of Insight Global in the IT MSP industry is looking to hire a Tier II Service Desk Technician to join their team in the Marietta, GA area.

Day to Day responsibilities will include resolving tickets, working with clients on IT related issues, completing remote monitoring, setting up domain controllers, and performing vulnerability management.

Required Skills & Experience:

  • Azure experience
  • Windows experience including the full O365 Suite, Teams Administration, and Exchange Administration
  • Remote monitoring experience (NinjaOne or similar)
  • Ticketing System experience
  • Managed Services Provider experience (Must be able to communicate with clients and be comfortable building relationships)

Duration and pay:

This role will be hybrid in-office, with 3 days in office and 2 days remote. There will be required travel to client sites in the surrounding area as needed. This is a smaller operation and the team is looking for someone who wants to advance their career and help grow the company. This role will be a 6 month contract with extensions or conversion. We are looking to pay between $23-$28/hr while on contract.

Additional Perks:

  • All travel to client sites will be eligible for mileage reimbursement (70 cents/mile).
  • The client will pay for at least 1 industry approved certification per year in order to help you advance your skills in any area of your choosing.


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