Benefits & LOA Coordinator

2 weeks ago


Secaucus, United States The Children's Place Full time

Job Summary:

The Benefits Coordinator supports a comprehensive benefits program and is responsible for assisting with the administration of short- and long-term disability as well as Accommodations. The Benefits Coordinator will utilize a solid working knowledge of HR practices encompassing administration, organization, and workflow.


Key Accountabilities:


  • Assist the Benefits Analyst with all aspects of an associate’s leave
  • Communicate with associates regarding their leave needs and/or modified work needs
  • Work with vendor and HR partners to ensure that associates are aware of their responsibilities and of any documentation needed to qualify for a leave
  • Respond to all associate and field HR inquiries related to leaves using the HR ticketing system
  • Take necessary action throughout all aspects of an associate’s leave
  • Create and distribute LOA reports for business partners as needed
  • Coordinate and communicate with vendor and associates on leave to help facilitate a smooth and timely return to work
  • Recommend revisions to company leave policies to ensure compliance with federal, state, and local laws; stay abreast of all applicable leave and accommodation laws
  • Responsible to complete all wage and data requests related to leaves and other benefit plans
  • Review and resolve daily integration errors
  • Back-up for new hire benefit orientation
  • Assist with the open enrollment process
  • Provide support to the Benefits team on projects and other ad-hoc requests as needed, and support general inquiries on all benefit plans
  • Other duties as assigned


Education and Experience:

  • High school diploma
  • 1-3 years experience in benefits and leave administration
  • Experience working in retail industry a plus


Skills and Behaviors:

  • Excellent customer service skills
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Ability to prioritize and manage multiple tasks simultaneously
  • Must be proactive in identifying problems and escalating them
  • Proficient in Microsoft Office Suite



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