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Temporary Project Coordinator

3 months ago

Saint Paul, United States Dahl Consulting Full time

Duration: 2.5 months

Location: Onsite in St. Paul, MN

Pay: $22/hr


What you’ll do as an Project Coordinator: The duties and responsibilities of this position consists of, but are not limited to, the following:

  • With a focus on quality and efficiency, execute one or more of the following tasks and in accordance with office and company policies and standard operating procedures (SOPs):
  • Providing shipment information, creating orders, activating shipments, building loads, assigning loads, scheduling appointments, tracking and tracing shipments, entering events and invoicing
  • Monitor task boards and assigned email accounts to respond to customer and carrier requests
  • Document events utilizing knowledge gained through SOPs and experience and, when required, follow defined escalation procedures and training
  • Follow through on customer or carrier requests to ensure satisfaction.
  • Escalate questions or requests when necessary
  • Validate and ensure the accuracy of load data in systems according to company and customer standards
  • Other duties or responsibilities as assigned according to the team and/or country specific requirements


What you’ll bring to the Project Coordinator role:

QUALIFICATIONS

  • Required:High school diploma or GED
  • Previous customer service experience
  • Preferred:Basic Proficiency in Microsoft Office Suite of programs, especially Outlook
  • Previous customer service experience
  • Demonstrated communication, prioritization, and time management skills
  • Prior work experience that required attention to detail and accuracy
  • Values a diverse and inclusive work environment