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ServiceNow Architect
2 months ago
Responsibilities:
Design and implement ServiceNow tables, flow diagrams, and low code, in partnership with Product team and other stakeholders.
Design, review, and modify ServiceNow patterns as needed.
Invent and validate solutions, including algorithmic, to the Client challenges surrounding in-home patient care.
Receive complex input from Product and business stakeholders, translate into requirements, and map them onto ServiceNow functionality.
Design and implement IT- and healthcare-related process workflows, procedures and technical standards.
Guide the implementation, configuration, and maintenance of interfaces/integrations with third parties to carry clinical, logistic, and asset data.
Provide technical expertise and participate in implementing new ServiceNow functionality.
Maintain a comprehensive view of the ServiceNow architecture at both a bird's-eye and granular level.
Clearly document ServiceNow architecture for use internally.
Qualifications:
Bachelor's degree in information technology, computer science, business administration or related field, or equivalent experience.
Strong domain expertise in ServiceNow platform applications: IT Operations Management (ITOM), Strategic Portfolio Management (SPM), ServiceNow IT Service Management (ITSM), Integrated Risk Management (IRM) etc.
5+ years of experience with ServiceNow development including process automation (orchestration), client scripts, UI actions, scheduled jobs, business rules, data imports, custom apps, and web services integration (SOAP, REST).
Degree in a technology field such as computer science.
Certified Systems Administrator (CSA), Certified Implementation Specialist (CIS) and/or Certified Application Developer (CAD).
Experience with Jira and similar development platforms.
Knowledge of ServiceNow Applications
5+ years of experience with Web development, including X-HTML, CSS3, SQL, XML, jQuery or Angular and one or more of the following back-end technologies: JavaScript, PHP, .NET, or Java integrations in ServiceNow.
Experienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design.
Ability to pull together and synthesize multiple strands in large-scale projects.
Experience implementing systems using the Agile/Scrum methodology.
