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ServiceNow Lead/Architect
2 months ago
Must Have Experience
- Experienced in implementation of ITSM solution using industry best practices·
- Experienced of implementing ITSM + (one of ITOM, ITBM, GRC, CSM, HRSD)·
- Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound·
- Good experience of Service Portal and widget creation·
- Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation·
- Knowledge of Authentication via Auth 2.0, certificates and Mid Server·
- Implemented ServiceNow project in Domain separated instance·
- Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.·
- Good knowledge of MID Server installation and management·
- Experience of custom applications development·
- Experience of LDAP/Active Directory/SSO implementation·
- Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation
Good to have Experience
- Experience in working on Performance Analytics·
- Design and modification of ServiceNow Service Portal.·
- Review existing set up and provide best practice recommendations in line with the OEM·
- Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.·
- Experience with HTML coding and Jelly script strongly preferred
Academic and Professional Experience
- 5+ years of experience with ServiceNow required·
- 8+ years of experience with IT Industry required Academics·
- Certified System Admin·
- CIS-ITSM, Certified Application developer, CIS-Discovery, CIS-Service Mapping·
- ITIL Foundations certification is preferred.·
- Bachelor’s degree or equivalent combination of education and experience.