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Development and Communications Manager

2 months ago

New York, United States Dress for Success Worldwide Full time

Dress for Success®

Dress for Success Worldwide is a global not-for-profit organization that empowers women to achieve economic independence by providing a network of support, professional attire, and the development tools to help women thrive in work and life. Since starting operations in 1997, Dress for Success has expanded to 139 cities in 22 countries. To date, we have helped over 1.3 million women work towards self-sufficiency. Visit to learn more. Dress for Success Worldwide is the managing entity for the organization and its global affiliate network.

Dress for Success Greater New York City (GNYC) is the programming hub of Dress for Success Worldwide that provides direct services to women across the five boroughs in New York City. Currently part of Dress for Success Worldwide, this location is scheduled to become an independent affiliate in 2026. Visit dressforsuccessnyc.org to learn more.

 

Job Description:

The Development and Communications Manager (DCM) will coordinate and execute aspects of concurrent development and communications projects from the concept stage to successful completion. The ideal candidate will be experienced with generating project documentation, creating and tracking tasks and workflows, managing priorities and requests, and managing risks and impacts. This position will also provide project support and direction while maintaining a master schedule of all projects and activities. The DCM will be required to create and maintain clear channels of communication with both internal and external stakeholders. The ideal candidate will ensure that projects are delivered on time, within budget, and maintain a high standard of quality. 


The goal of this position is to partner, support, and collaborate with GNYC team members to design, implement, evaluate, and manage assigned project tasks. Additionally, this position will be responsible for converting project requirements into tasks and determining task priorities for all related team members and project stakeholders. The DCM will report to and collaborate with the Interim Executive Director in fostering a welcoming, safe, and professional atmosphere for clients, team members, and the broader DFS community. The DCM will also coordinate collaborate and partner with Dress for Success Worldwide as required.

 

Responsibilities:

 

Development

  • Identifying potential funding sources, including individual donors, corporations, foundations and grant funding opportunities
  • Cultivate and nurture stakeholder donations from individual donors, corporations and government agencies with guidance from the Interim Director
  • Leverage evaluation expertise for outcome measurement tracking of key performance indicators related to development activities
  • Stay updated with industry trends, market conditions, and competitive landscape to proactively adapt business strategies and maintain a competitive edge


Communication

  •  Develop and support a comprehensive GNYC program’s communications strategy that enhances GNYC visibility and overall engagement with clients, corporate partners and key regional stakeholders
  • Manage the GNYC content for client facing publications, including website, social media, and other client related information, ensuring its current and effectively communicating mission
  • Continuously collaborate with cross-functional teams to align with DFS Worldwide communications strategy
  • Leverage evaluation expertise for outcome measurement tracking of key performance indicators related to communications activities


Project Management

  • Responsible for the overall planning, direction, coordination, execution, control and completion of all assigned projects
  • Develop project management plans that monitor and track project progress
  • Coordinate with cross functional teams to ensure projects are delivered on time, within scope, and within budget
  • Plan, organize, and execute events, such as corporate engagements, fundraising efforts, galas, auctions and community activities
  • Support GNYC team with developing and enhancing work flow and process procedures 
  • Collaborate with GNYC team and key stakeholders, to manage event logistics and volunteer management
  • Manage CRM database to track contributions, clients, donors and key stakeholder interactions
  • Provide training and development opportunities to enhance the skills and effectiveness of GNCY team members
  • Maintain career center commitment to DEI (diversity, equity, and inclusion), compliance and ethical standards to create a safe and welcoming environment
  • Ability to create clear, concise, and compelling project documents, materials, and presentations
  • Leverage evaluation expertise for outcome measurement tracking of key performance indicators related to project management activities
  • Other duties, as assigned

 

Competencies:

  • Demonstrates a strong commitment to prioritizing the delivery of services to clients, ensuring an experience that consistently meets and exceeds client expectations
  • Exhibits a strong eagerness and ability to learn, demonstrating a proactive approach to acquiring new knowledge and skills, and adapting to evolving situations and challenges
  • Foster a positive working environment with all key stakeholders
  • Strong customer service and interpersonal skills with the ability to interact effectively across all levels of the organization
  • Possesses extensive experience in delivering exceptional customer service, consistently striving to meet and surpass customer expectations through effective communication, problem-solving, and a client-focused approach
  • Detail oriented, resourceful, collaborative, and agile
  • Exceptional problem-solving and basic troubleshooting skills
  • Strong emotional intelligence
  • Self-motivated and accountable
  • Ability to make sound decisions in all aspects of the role including capacity to analyze information, assess risks, and apply ethical principles to ensure the best possible outcomes for GNYC clients and key stakeholders
  • Exceptional project management, time management and organizational skills
  • Demonstrated ability to adapt quickly prioritize multiple tasks and competing priorities from multiple stakeholders
  • Ability to work both independently and collaboratively with a team, while modeling leadership qualities and practices
  • Intermediate Proficiency with MS Office (Outlook, Excel, Teams, PowerPoint, SharePoint), CRM software, database management, cloud environments and office equipment
  • Advanced written and verbal communication skills, which includes the ability to communicate in a highly professional and executive environment
  • Knowledge of current workforce trends and best practices, including upskilling, reskilling and career building opportunities across the workforce landscape

 

Required Education and Experience:

  • Bachelor’s Degree
  • Minimum of 3-5 years of relevant work experience, including project management


Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Position Type and Expected Hours of Work:

 

This is a full-time position with a business schedule from Monday through Friday from 9 AM to 5 PM. Employees must work 37.5 hours each week to maintain full-time status. Workdays and times may be proactively adjusted to meet programming and business needs. Limited travel may be required.


Work Environment:

Dress for Success Worldwide offers a congenial work environment. The dress code is business smart/business casual and employees work on-site in our New York City office three days per week and remotely two days per week.    

Dress for Success Worldwide maintains a COVID-19 Safety Policy and provides weekly testing kits to ensure the safety and health of our employees, volunteers, and clients.


Physical Demands:

Employee may need to lift and/or move up to 10 pounds in performing regular office duties and managing records, files, and materials.


Work Authorization:

Employment at Dress for Success Worldwide is contingent upon completion of a satisfactory background check with ClearStar, reference checks, and your ability to meet the terms of current immigration laws, which require every new employee to provide documents that prove identity and demonstrate authorization to work in the United States.


AAP/EEO Statement:

Dress for Success Worldwide is an Equal Opportunity Employer. We welcome all qualified candidates regardless of their demographic background. 


How to Apply:

Please send your resume and a thoughtful cover letter to jobs@dressforsuccess.org with “DC Manager” in the subject line. No phone calls or recruiters.