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Technical Program Manager Lead

2 months ago


Chicago, United States Pearl Consulting Group Full time

Role: Technical Program Manager Lead


Location: Chicago – Remote


About Us

At Pearl Consulting Group, we are committed to doing what’s right by focusing on People, Culture, and Technology. Our diverse, multi-generational team collaborates closely with clients to create tailored, transformative solutions. Specializing in Organizational Change Management, Program/Project Management, Cloud Collaboration, and Solution Design and Delivery, we address unique organizational challenges with meticulous attention to detail and personalized service. Join us to be part of a team that values excellence, innovation, and collaboration in every project, helping businesses navigate digital transformation and achieve sustainable growth.


Job Description:

Pearl Consulting Group is seeking a highly skilled and motivated Technical Program Manager Lead to join our dynamic team. The ideal candidate will have a strong background in information technology security, experience overseeing and running multiple programs and/or portfolios, and exceptional communication skills. As a Technical Program Manager Lead, you will work closely with cross-functional teams, including engineering, architecture, operations, Service Desk, Global Service Delivery Teams, Hosting, Network, and communications or organizational change management (OCM), and executive leadership to ensure the successful development, launch, and continuous improvement of our security-focused products and services.


Key Responsibilities:

  • Oversee the planning, execution, and delivery of multiple security programs and portfolios, ensuring alignment with overall strategy.
  • Define and communicate the program vision, strategy, and roadmap in alignment with the company's goals and market demands.
  • Conduct market research, competitor analysis, and customer feedback to identify opportunities for new programs and enhancements to existing ones.
  • Collaborate with engineering teams to design, develop, and launch new security products and features, including vulnerability management, IAM, GRCP, and more.
  • Communicate program updates, progress, and changes to stakeholders and senior management.
  • Monitor program performance using detailed dashboards and analytics tools and gather user feedback to identify areas for improvement.
  • Analyze program metrics and KPIs to drive data-driven decisions and optimize program performance.
  • Engage with customers to understand their challenges and requirements, translating them into actionable program features
  • Act as the voice of the customer, ensuring that customer needs and feedback are central to the program development process.


Qualifications:

  • Bachelors degree in Computer Science, Engineering, or a related field. Significant experience will be considered in lieu of a degree, especially certifications such as Project Management Professional (PMP), Certified ScrumMaster (CSM), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified in Risk and Information Systems Control (CRISC), Certified Product Manager (CPM), and Agile Certified Practitioner (PMI-ACP).
  • 5+ years of experience in program management, preferably within the IT security industry.
  • Strong technical background with a good understanding of security processes and methodologies.
  • Experience working in an agile environment with Scrum development teams.
  • Familiarity with program management tools, (e.g., Jira, Trello, Aha).
  • Proficiency in using Smartsheet for project and program management tracking.
  • Strong understanding of security concepts such as vulnerability management, IAM, and GRCP.
  • Excellent communication and interpersonal skills, with a strong understanding of people management.


Benefits of Working with Pearl Consulting Group:

  • Competitive salary and full benefits.
  • Flexible working hours and remote work options.
  • Professional development opportunities.
  • Collaborative and supportive work environment.