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Food and Beverage Manager

4 months ago

Boston, United States The 'Quin House Full time

The ideal candidate is a driven self-starter with an entrepreneurial spirit who is passionate about anything food & beverage, hospitality, people, talent development, and teambuilding. They enjoy being part of a start-up environment and are committed to being a team player. They should have a demonstrated ability to think analytically about the business, keen financial acumen, excellent people leadership skills, an abundance of creativity, a desire to provide highly personalized services, a critical eye for detail, and world-class standards.


Primary Responsibilities

Responsible for providing direction and leadership in The 'Quin House's newest full service restaurant. The Restaurant GM is responsible for building and leading their team to achieve operational and financial goals. They will manage performance in accordance with The ‘Quin House luxury service standards to ensure high member satisfaction and an exceptional dining experience.


ABOUT THIS ROLE

  • Provide leadership and build a culture and work environment based upon respect; providing opportunities for staff to learn, grow and develop their abilities through training of employees and creating a positive, productive working environment
  • Design and implement overall food & beverage the strategy that aligns with organizational policies and goals
  • Develop and recommend the annual budget, marketing plans and objectives and manages within those approved plans
  • Monitor and analyze cost center financial performance and contribution to club’s profitability
  • Implement and maintain F&B marketing and other marketing activities and club programming initiatives
  • Interview, train, empower, coach and counsel, performance and salary reviews
  • Manage payroll, reports, forecasts, inventory and budget for the restaurant
  • Implement procedures to increase member and employee satisfaction
  • Understand all policies, procedures, standards, specifications, guidelines and training programs for The ‘Quin House
  • Assume 100% responsibility for the quality of services provided
  • Perform purchasing and inventory responsibilities on a daily/weekly basis
  • Fill in where needed to ensure guest service standards and efficient operations
  • Continually strive to develop the staff in all areas of managerial and professional development
  • Oversee and ensure that policies on employee performance appraisals are followed and completed on a timely basis
  • Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the club, employees and members
  • Assist in creating a dynamic menu for all outlets that evolves and changes on a regular basis
  • Investigate and resolve member complaints regarding food quality and service
  • Assume additional tasks assigned to you by your direct supervisor or any manager of The Quin that are reasonable requests


WHO WE ARE LOOKING FOR

  • At least 3-5 years of progressive experience in a hotel or restaurant experience.
  • Startup/opening of hotels and restaurants experience preferred
  • Service oriented style with professional presentations skills
  • Experience managing and developing teams
  • Results-driven leader who is fearless about execution, is creative, can champion a vision and roadmap, and is not afraid to dig into the details
  • A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team’s work
  • Excellent oral and written communication skills
  • Detail oriented, excellent prioritization, time management, organizational and follow up skills
  • Demonstrated ability for process excellence and project management
  • Experience implementing new F&B concepts preferred
  • Good financial acumen
  • Basic understanding of Health and Safety, Food Hygiene and Employment Legislation
  • Open availability and flexibility to work according to the needs of the business
  • Comfortable with WORD, PowerPoint and Excel
  • High School Diploma or equivalent


The 'Quin House is an equal opportunity employer committed to the full inclusion of all qualified individuals.