Customer Engagement Account Executive

Customer Engagement Account ExecutiveJoin Pega's dynamic sales organization as a Customer Engagement Sales Specialist, focused on driving new logo acquisition and expanding our footprint in the market. You'll be part of a high-performing team that leverages Pega's industry-leading 1:1 Customer Engagement solutions to help clients transform how they connect with their customers. As a Customer Engagement Sales Specialist, you'll be a thought leader and trusted advisor, collaborating with prospects and clients to reimagine their customer engagement strategies. You'll have access to Pega's cutting-edge technology, uncapped earning potential, and the opportunity to make a real impact for some of the world's most innovative organizations.Hunt for new logos: Proactively identify, target, and penetrate new organizations/accounts to drive adoption of Pega's 1:1 Customer Engagement solutions.Consultative selling: Leverage MEDDPICC and Challenger selling principles to provide insight-led, value-based conversations, teaching customers something new and valuable about how to compete and win in their market.Customer-centric approach: Build trusted advisor relationships with senior stakeholders in marketing, customer experience, digital channels, analytics, and value management.Solution mapping: Become deeply conversant in Pega's 1:1 Customer Engagement technology, differentiators, and customer references to expertly map solutions to client needs.Territory planning: Develop and execute territory plans to maximize new logo acquisition and pipeline growth.Partner collaboration: Work and sell with Pega's partners to generate compelling value propositions and expand reach.Pipeline management: Continuously build and maintain a robust pipeline of sales activity through prospecting, networking, and pipelining using a variety of methods.Cross-functional coordination: Collaborate with product, marketing, and delivery teams to ensure successful sales campaigns and solution deployment.A motivated enterprise software sales executive with a passion for customer engagement and digital transformation. Comfortable engaging with senior executives in marketing, retention, customer experience, digital channels, and analytics. Able to quickly gain credibility, build strong relationships, and push customer thinking to drive business impact. Entrepreneurial, creative, and comfortable working in a high-growth, fast-paced environment. Excellent communicator, able to organize and influence up, down, and across organizations.Bachelor's degree or equivalent work experience. 8-10+ years of experience selling complex enterprise software solutions to major organizations, ideally in customer engagement, marketing services, or consultancy/agency environments. Proven track record of quota achievement in a hunting/new logo acquisition environment. Extensive knowledge of CMO, Retention Executive, Revenue Officer roles, Next Best Action, predictive analytics, and real-time marketing services/products. Deep understanding of the digital marketing landscape, including paid media and social. Prior participation in formal sales training programs.Gartner and Forrester Analyst acclaimed technology leadership across our categories of products. The opportunity to join, contribute to and learn from, the market-leading global team. Continuous learning and development opportunities. An innovative, inclusive, agile, flexible, and fun work environment. Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company.Base salary range for this role is 128,700 - 196,000 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives. The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.