Key Account Manager

Key Account ManagerMetagenics believes in helping people live happier, healthier lives by realizing their genetic potential. United by purpose and core values, the Metagenics' team is dedicated to providing effective nutritional products and solutions, for healthcare professionals.The Key Account Manager (KAM) is responsible for accelerating sales growth through strategic account partnerships with healthcare practitioners (HCPs). This role combines deep relationship-building with a focus on revenue generation, digital enablement, and product category expansion. The KAM leads Joint Business Planning (JBP) conversations, drives digital product recommendations, and delivers unit volume against monthly and quarterly quotas.Key ResponsibilitiesOwn a defined portfolio of HCP accounts, accountable for meeting and exceeding monthly, quarterly, and annual sales quotas.Increase unit volume and product penetration by aligning product solutions with patient protocols and clinic objectives.Lead Joint Business Plans (JBPs) to identify high-impact growth opportunities, recommend products across priority categories, introduce in-office digital protocols, and set quarterly clinic goals.Execute sell-through tactics such as promotional offers, sampling programs, and category education that convert into incremental patient purchases.Actively promote digital subscriptions, CRM treatment plans, and auto-refill strategies to drive recurring revenue and patient compliance.Achieve and exceed physical and virtual call activity metrics.Utilize CRM to track practitioner preferences, pipeline opportunities, and performance to forecast results and inform future actions.Collaborate with Marketing, Trade, and Customer Service to optimize account support and clinic success.Monitor local market dynamics and competitor activity to proactively address risks or uncover growth opportunities.Deliver proactive territory and account reviews.Basic RequirementsExperience / Training / Education24 years in B2B sales, territory management, or account-based selling, preferably in healthcare, wellness, or nutritional supplements.Proven success in meeting or exceeding sales quotas using a consultative selling approachExperience with CRM platforms (e.g., Microsoft Dynamics, Sales) to manage pipeline, forecast, and document account interactionsTrained in foundational sales methodologies (e.g., Challenger, SPIN) or equivalent internal training programs.Bachelor's degree in Business, Sales, Marketing, Health Sciences, or related field (preferred but not required).Ongoing participation in internal sales training, category education, and digital enablement initiatives.Knowledge ofHCP engagement strategies and selling into practitioner-based clinics.Joint Business Planning frameworks and account planning disciplines.Product categories including gut health, immune, pain, and women's health.Digital tools such as patient subscriptions, CRM-based protocols, and treatment plan automation.Sales processes from prospecting to close within regulated or healthcare-related markets.Skills/AbilitiesStrong ability to build and grow professional relationships rooted in trust and shared business outcomes.Strategic thinker with strong business planning and problem-solving skills.Ability to analyze sales reports, identify gaps, and adjust tactics to drive unit volume.Technologically adept and comfortable with CRM, digital communication platforms, and reporting tools.Resilient, self-motivated, and goal-oriented with a clear focus on performance and revenue growth.Ability to develop territory and account strategies that deliver sales results/KPI's.CompensationThe current range for this remote role based out of Atlanta, GA is $86,000/yr to $100,000/yr.The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.This role may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.Health and Wellness:Medical, dental, visionAnnual employer HSA (Health Savings Account) funding for eligible employees who elect an HSA medical planSTD, LTD, Basic Life AD&D coverage401k + employer matchingVacation and Sick Time2 Volunteer Days off per yearEmergency evacuation time off11 paid company holidays1 Floating holiday to celebrate your birthday or important religious/holiday to youQuarterly product allowance to use towards your favorite Metagenics productsProduct discountPeer to peer recognition programs & moreMetagenics, and its companies are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Metagenics takes affirmative action in support of this policy to employ and advance in employment individuals who are minorities, women, disabled, and veterans.