Fleet and Key Account Manager
4 weeks ago
Manitou is purposefully committed to you, its people. We continue to elevate our success based on a One United Team focus that enables our purpose-driven and agile work environment. We pride ourselves in fostering a work-life balance that allows flexibility in people's day-to-day lives. In an era when talent is in-demand, you will find an unwavering commitment to your personal and professional growth. ABOUT OUR COMPANY CULTURE: As a worldwide leader in handling, access platforms and earthmoving equipment, Manitou Groups mission is to improve working conditions, safety and performance throughout the world, while preserving people and their environment. We design, manufacture, distribute and service products and solutions for the material handling, access equipment and compact earthmoving activities that work smarter, safer and reliably while delivering value to our customers. GENERAL ACCOUNTABILITY: The Fleet & Key Accounts Manager drives our success with large rental, select major customers and our MRT/ MHT dealers and customers. The Fleet & Key Account Manager creates account plans, establishes solid relationships with key decision makers and aligns our team to provide support and increase sales and production penetration. DUTIES & RESPONSIBILITIES: Establish and meet rental sales goals and fleet targets for each product line based on industry potential, sales and market share goals for the Fleet & Key Accounts Schedule and regularly be in front of FKA customers promoting the Manitou value proposition of quality equipment, dedication to creating an outstanding customer experience and our focus on our customers ROI. Where applicable, ensure that the RSMs and ASMs complement the execution of these goals through the support, promotion and sale of Company products to independent rental accounts and select Company approved strategic accounts. Define the overall business strategies for rental and key accounts for the Central region and align them with the Manitou business values and those of the entire FKA team. Consistently prospect for new fleet and key account customers that fit the profile deployed within the business relationship building. Negotiate, coordinate and implement contract framework for fleet and key accounts including global accounts working in North America. Establish and maintain accurate rental and key account sales forecasts to assist in proper production planning and inventory control. Determine feasibility of trade package proposals from larger regional customers. Meet financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Collaborate closely with after sales support (service, warranty and parts) to develop and implement support strategies consistent with the needs of the Fleet and Key Accounts. Monitor the overall performance of Manitou with its Fleet & Key Account customers and propose to implement action plans with relevant stakeholders, to improve the performance. Recommend and assist with the development of sales policies, advertising and promotional ideas, sales campaigns, etc. with the marketing team. Lead the research and development of sales and market based information with Fleet and Key accounts that is necessary to prepare various reports, which enable the leadership team to make educated, informed business decisions. Develop and disseminate market information and suggest solutions to problems regarding product types, trends, competitive market share, specifications, and state and local restrictions. Collect and analyze data on end user requirements, industry trends and competitive activities for product recommendations to ensure the voice of the customer is heard. Complete special projects as assigned. EXPERIENCE: Experience in Key, Regional or National account management required. Prior knowledge and experience with MEWPs, Compact equipment and/or material handling within the construction equipment or rental equipment industry preferred. EXPERTISE: Demonstrated record of achievement in a sales related position with major strategic/key accounts. Excellent negotiator and influencer, leveraging business analytics to achieve desired outcomes. Strategic thinker and passionate for achieving long-term success via hands-on, solutions oriented approach. Lead the business priorities, objectives and results across multiple departments as it relates to all Fleet & Key accounts. Allocate resources where the investment has the highest payback for strategic importance and relevance. EDUCATION: College degree or equivalent experience in business or related area required. INTERNAL & EXTERNAL CONNECTIONS: Sales Support including; Inside Sales, Parts & Attachment, Marketing, Product Management, Administration, Area Service Managers (ASMs) and Regional Sales Manager (RSMs). Fleet & Key Account customers throughout North America; Executives, Procurement Managers, Fleet Managers, District Managers, Branch Managers, Sales Managers, and Service Managers. SALARY RANGE: Base Salary Range between $128,000 - $175,000 per year, plus a potential annual bonus based on performance metrics LOCALIZATION AND TRAVEL EXPECTED: This position is remote. Minimum of 60% overnight travel required. OUR REWARDS & RECOGNITION: In addition to an inclusive compensation package, we offer a comprehensive benefits program, including: Medical/Dental/Vision, 401k including employer match, tuition reimbursement, community-oriented volunteer program, wellness activities, employee and family activities throughout the year, and so much more Applicants must be authorized to work in the United States. Equal Opportunity Employer #J-18808-Ljbffr
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