Senior Program Manager

2 weeks ago

Redmond, United States WaferWire Cloud Technologies Full time

Job Title: Program Manager

Location: Redmond, WA


WaferWire is seeking a skilled Digital Partner Experience Champion (Presales + TPM) with AI Expertise to join our team.


About the Role: Are you passionate about driving innovation at the intersection of sales, marketing, and cutting-edge technology? Join us in shaping the future of digital partner experiences fueled by AI. As a dynamic Presales + Technical Program Manager (TPM), you'll lead the charge in empowering partners and sellers with the transformative capabilities of Microsoft's AI Copilot and Generative AI.


Responsibilities:

  • Collaborate with cross-functional teams to co-create Objectives and Key Results (OKRs) aimed at enhancing the digital partner experience.
  • Lead workshops to envision future state scenarios for Gen AI and Copilot across the partner and seller journey.
  • Analyze existing data, including partner CPE scores and support cases, to identify pain points and opportunities for improvement.
  • Conduct internal interviews, integrate partner feedback, and perform qualitative and quantitative analysis to prioritize AI scenarios.
  • Develop future state partner workflows aligned with the partner journey and MCEM framework.
  • Integrate AI scenarios into planning workstreams as part of the Commercial Partner portfolio.
  • Partner with technical leadership to design high-level technical architecture building blocks and systems.
  • Build proof-of-concepts to validate AI scenario effectiveness and document business requirements.


Qualifications:

  • Experience in sales and marketing organizations with a proven track record of capturing stakeholder requirements and driving execution.
  • Proficiency in building and leading executive presentations.
  • Strong data analysis skills with expertise in SQL, Power BI, and Excel.
  • Familiarity with GTM strategies and leveraging data to drive sales and marketing success.
  • Essential: Deep understanding of AI terminology and concepts, with the ability to design scalable, performant, and reliable systems within organizational accountabilities and limitations.


Why Join Us?

  • Shape the future: Lead the development of AI-powered solutions that revolutionize digital partner experiences.
  • Become an AI champion: Gain in-depth knowledge of AI and contribute to designing cutting-edge technical architectures.
  • Presales powerhouse: Hone your skills in crafting compelling presentations showcasing the value proposition of AI solutions.
  • Collaborative environment: Work closely with sales, marketing, and technical leadership for successful implementation.
  • Upskilling opportunities: Gain exposure and pursue certifications in Microsoft Copilot and other cutting-edge AI technologies.


Ideal Candidate Profile:

  • Thrives at the intersection of sales, marketing, and technology.
  • Possesses a deep understanding of AI terminology and concepts.
  • Can design scalable, performant, and reliable systems.
  • Experience in sales and marketing organizations with a focus on capturing requirements and building presentations.
  • Data whiz with proficiency in SQL, Power BI, and Excel.
  • Passionate about building successful GTM strategies.

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