Personal Computer Technician

3 weeks ago

San Diego, United States Softworld, a Kelly Company Full time

JIS Support Tech/Field PC Technician

Shift: 8-hour shifts (5 days a week), 11:30 AM - 8:00 PM, varied shifts throughout the week

Contract Duration: ASAP - 13 weeks, with the possibility of extension

Pay Rate: $30.00 per hour, no flexibility

Reporting Structure: Full onsite role with the requirement to drive to different hospital/clinic sites across the county based on current project needs. Usually stationed at one location per shift.


Job Description:

We are seeking an experienced IS Support Technician to join our team. The ideal candidate will have 1 to 2 years of experience in installation and configuration of Windows 7 and Windows 10, along with hardware refresh experience. The role requires outstanding customer service skills, a solid understanding of PXE Boot, desktop troubleshooting, and experience configuring printers and peripheral devices such as scanners, credit card readers, and signature pads. A basic understanding of networking, telecom, and SCCM is a significant plus.


Key Responsibilities:

  • Install and configure Windows 7 & Windows 10 operating systems.
  • Perform hardware refresh tasks, ensuring minimal disruption to end users.
  • Troubleshoot desktop issues and resolve them promptly.
  • Configure printers and various peripheral devices including scanners, credit card readers, and signature pads.
  • Utilize PXE Boot for system imaging and deployment.
  • Provide exceptional customer service to internal clients, ensuring their technical needs are met efficiently.
  • Drive to different hospital/clinic sites throughout the county as needed.


Top 3 Required Skills:

  1. SCCM (System Center Configuration Manager)
  2. Windows Refresh Experience
  3. Strong Customer Service Skills


Desired Skills:

  • Experience in a healthcare environment.
  • Flexibility and adaptability in scheduling and location.


Contract Type and Duration: This is a temporary role, budgeted for 13 weeks with the potential for extension based on performance. The position is a backfill for a previous technician who was with the team for 2 years, and there may be opportunities for permanent employment towards the end of the year.


Additional Information:

  • This organization is known for its strong company culture and is a desirable place to work. While the job description mentions 1-2 years of experience, the hiring team prefers candidates with more extensive experience who can work independently.
  • Candidates should be responsible, compassionate, and able to communicate effectively with medical professionals. A can-do attitude and problem-solving skills are highly valued.
  • The shift for this role is 11:30 AM - 8:00 PM, including one weekend day. Candidates should be prepared for a two-week onboarding process that includes TB tests, vaccinations, and paperwork.


Why Join Us? This is an excellent opportunity to work with a reputable healthcare provider, with the potential for long-term employment and career growth within the organization.

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