Property Manager

Join HANDS Inc. – Making Cities Just and Beautiful

Are you passionate about creating vibrant, inclusive communities? HANDS Inc. is dedicated to transforming Orange and neighboring cities into healthy, robust neighborhoods where all residents can thrive. Since 1986, we’ve been empowering residents to create places of choice—where families flourish and businesses prosper. We are looking to add a Property Manager to our team and hope it is you

Our Mission and Visio

nOur vision is to build neighborhoods that offer security, opportunity, and access to civic, cultural, and natural resources for low and moderate-income families. HANDS is on a mission to empower residents to shape their communities, ensuring they have the same economic, educational, and cultural opportunities as those in more affluent areas

.
Our Dynamic Approa

chHANDS focuses on developing affordable housing and commercial spaces, revitalizing key properties, and fostering resident leadership. Our innovative initiatives encourage community ownership of the revitalization process, and our asset-based programming aims to increase the financial resources of homeowners, small business owners, and families in Orange public school

s.
We envision a future where empowered stakeholders lead the way in building a 21st-century urban village—a truly just and beautiful city. HANDS is a proud nonprofit and a chartered affiliate of NeighborWorks® Ameri

ca.Join us in making a lasting impact in the heart of New Jersey. Together, we can build communities that provide security and opportunity for a

ll.
WHO WILL BE SUCCESSFUL: The people who thrive on our team are passionate, visionary, curious, creative, open-minded, flexible, self-directed, and willing to learn from mistakes. They are also results-driven, detail-oriented, and responsi

ble.Strong written and verbal communication skills; ability to represent HANDS in a professional and personable manner and build relationships with a wide range of people; and ability to use both “head and heart” methods of persuas

ion.
HANDS portfolio is diverse, small, and growing: 65 affordable units (46 commercial and 19 residential) and is developing mixed use, 1-3 family homes and rehabs. As Property Manager, this person directly provides full management of the portfolio. This position reports to the CEO and interacts with senior staff to integrate this line of business with the organization and to expan

d it.
Essential

DutiesDepartment Lead

• ershipCreate, refine, and implement property management operational policies and proce
• dures.Visit sites on a regular basis to establish and ensure physical stan
• dards.Policies and procedures with a particular focus on resident retention pra
• cticesImplement best industry practices for operating procedures su
• ch as:rent coll
• ectionevi
• ctionsproperty management acco
• untingbudget moni
• toringmaint
• enanceunit turnover pro
• tocolspurc
• hasingManage relationships and prepare for inspections with/by all municipalities, regulatory agencies, lenders and investors. Review responses to findings or citations and ensure they are complete and submitted to the agencies on
• time.Compliance monitoring and reporting as needed for affordable housing
• units.Oversee the preparation and timely implementation of preventive maintenance programs, identify capital needs, and monitor preparation for physical inspec
• tions.As portfolio grows, oversee the hiring, training, evaluation of new
• staff.Ensure that each property has a management and marketing plan tailored to any unique characteristics of the property that will guide site staff in the marketing, leasing, management, and maintenance of the pro
• perty.Represent HANDS on property management matters in meetings with tenant advocates, governmental agencies, funders, and other stakeho
• lders.Manage annual tenant satisfaction s
• urvey.Successful management of ve

ndors.
Property Man

agementLeasing & Colle

• ctions Implement marketing and outreach plans for all residential and follow fair housing laws including reasonable accommodation procedures and
• policy.Show and lease units and handle all telephone inq
• uiries.Work with brokers to ensure timely leasing of commercial
• units.Monitor all lease provisions for charge backs and ex
• penses.Ensure that lease provisions are consistently enforced. Enforce late payment and nonpayment policies and lease viol
• ations.Execute and monitor rent collections procedures for tenants and review collections results with senior staff m
• onthly.Oversee commercial lease improvements as nego
• tiated.Must approve tenant improvements (comme
• rcial).Must obtain sign-off on the move-in checklist (reside

ntial).
Budget Ma

• nagementCreate annual site budgets and submit complete budget to the CEO/CFO for approval in a timely
• manner.Approve all rent changes, write-offs, and reimbur
• sements.Perform monthly financial reviews with senior staff to ensure compliance with budget and explain va
• riances.Review long term capital plans for properties as
• needed.Prepare and present monthly status reports of key property performance indicators (occupancy, budget-to-actual performance, average days vacant, rental collection rates, etc.) to leadersh

ip team.
Ma

• intenanceRegular monthly inspection of pr
• operties.Unit inspection at least twice per year and at t
• urnovers.Maintain an approved list of appropriately insured
• vendors.Schedule regular cleaning and preventative mai
• ntenance.Respond to all emergency calls, available 24/7 rotating
• schedule.Manage all work orders and maintenance
• requests.Arrange access to properties for vendors, utilities a
• s needed.Manage keys and security for all pr
• operties.Completion of inspection forms with tenant sign-off (resi

dential).
Relevant Education and Experience

• Required: Minimum 4-5 years property management experience in increasingly responsible affordable rental housing
• positions.Experience in commerci
• al leasingStrong knowledge of local and federal Fair Hou
• sing laws.Bachelor’s degree in management/finance or equivalent industry e
• xperience.Strong interpersonal, written, and verbal communicati
• on skills.Proficiency in Microsoft Office, and related industry
• software.Excellent leadership, team building skills and negotiati
• on skills.Valid Driver’s License and auto insurance in goo
• d standingPhysical mobility and condition to walk properties, climb stairs and s
• how units.Ability to lift up
• to 20 lbs.Demonstrated experience in effective communication with residents, staff, supervisors, ven

dors, etc.
Relevant Education and Experie

• nce DesiredKnowledge of the HOME, Section 42 Low-Income Housing Tax Credit program, various HUD- assisted and other similar affordable housin
• g programs.Knowledge of housing development and
• financing.Experience in community d
• evelopment.Knowledge of Spanish
• desirable.Knowledge of commerci
• al leasing.Review and placement of
• insurance.Knowledge of energy efficiency and green

practices.
The Property Manager is a hybrid role, based out of the main office in Orange, NJ. The salary for this role range for this role

is 65 – 85k.
HANDS, INC. has exclusively retained Impact Search Advisors by Nonprofit HR to assist in the recruitment efforts for its next Project Manager. Interested candidates should submit a complete application, resume, and cover letter for consideration. Your cover letter must address your experience and qualifications as aligned with the organization's needs and your specific interest in HANDS, INC. Interested individuals are encouraged to apply immediately. Applications submitted by or before Aug 16th will be

prioritized.
Please visit: https:// for more information about the organization. For further details about this opportunity, contact Sophia LaFontant, Consultant, Search, at slafontant@no