Assistant General Manager

4 weeks ago

Gordonsville, United States Bluegreen Vacations Full time

Shenandoah Crossing Resort located in Gordonsville, Virginia is seeking an Assistant Resort (General) Manager.

Nestled across 1000 acres of rolling hillside and lush pasture lands that encompass a scenic 60-acre lake, Shenandoah Crossing is the perfect place to stay for those who love the outdoors. The property encompasses 386 total units to include hotel, vacation ownership, and RV/Tent camp sites. The Assistant General (Resort) Manager will have direct oversight of Guest Services, Housekeeping, Recreation, and equestrian (100+ associates) and will play a pivotal role in ensuring each owner and guest receives an unparalleled vacation experience.

Location: 174 Horseshoe Circle; Gordsonsville, VA 22942

Compensation: Competitive base salary + 20% annual bonus potential. Relocation available as needed.

Schedule: Various shifts based on operation needs to include weekends, evenings, and holidays.

BENEFITS YOU'LL ENJOY:

  • Up to 21 Paid Days off per Year
  • 401K Match up to 5%
  • 9 Paid Holidays
  • Up to 2 Paid Volunteer Days
  • Medical, Dental, Vision Insurance
  • 6 weeks - Paid Parental Leave
  • Internal Growth and Career Pathing
  • Tuition Reimbursement
  • Safe and Fun Work Environment
  • Employee Discounts Including Childcare, Hotels and more

POSITION DETAILS:

You will be responsible for managing the daily Resort operations, maintaining established costs and quality standards.

  • Training, development, and mentoring of all associates
  • Monitor leadership staff of the assigned departments ensuring the level of service and SOP's are followed and the necessary action to correct deficiencies promptly.
  • Manage Resort's inventory to attain the highest yield and overall quality.
  • Ensure safety and compliance in all areas of the Resort's guests and personnel
  • Promote and foster relationships inter-departmentally and with Resort vendors.
  • Enable innovation, drive results, perform inspections to ensure quality.
  • Ensure standards of communication, association administration, and finance.
  • Assists in preparing weekly and monthly reports as outlined by the Resort Manager.

YOUR EXPERIENCE:

  • Bachelor's degree strongly preferred.
  • Ability to work weekends, evenings, and holidays as needed.
  • Demonstrated knowledge and leadership experience (5+ years) in both front of the house and back of the house operations.
  • Timeshare experience strongly preferred.
  • Knowledge of P&L statements and the ability to react with impactful strategies.
  • Daily operations of the front desk, reservations, and problem resolution.
  • Must be able to develop management staff, planning, and organization skills.

Please note that Hilton Grand Vacations Inc. (HGV) acquired Bluegreen Vacations Corporation (“Bluegreen”) as of January 17, 2024. If hired, you will be an employee of Bluegreen, which is a wholly-owned subsidiary of HGV. A transition to HGV is occurring as we are in the process of integrating technology, systems and branding; however, it will take time until our separate operating systems, employment policies and benefits are fully integrated.

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. If offered employment, candidate must be willing to submit to a background check. We promote a drug-free workplace and reserve the right to drug test. EOE

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