Sales Operations Specialist

3 weeks ago


Milpitas, United States Socionext US Full time

Sales Operations Specialist - SNA - Milpitas, CA


Description

Socionext America Inc. (SNA)

Socionext Inc. (SNI) is a new, innovative enterprise that designs, develops and delivers System-on-Chip products to customers worldwide. The company is focused on imaging, networking, server and other dynamic technologies that drive today’s leading-edge applications. Socionext combines world-class expertise, experience, and an extensive IP portfolio to provide exceptional solutions and ensure a better quality of experience for customers. Founded in 2015, Socionext Inc. is headquartered in Yokohama, and has offices in Japan, Asia, United States and Europe to lead its product development and sales activities. Socionext America Inc. (SNA), a wholly owned subsidiary of SNI.


We are seeking a dynamic and experienced Sr. Sales Operations Specialist to ensure exceptional support for our sales/sales operations team. This role will work independently focused on optimizing sales order processes, customer relations, managing revenue reports, and maintaining effective collaboration with cross-functional teams (Sales, Finance, Program Management, Business Units, and Supply Demand/Chain Operations). You will drive efficiency, enhance sales support processes, and oversee the implementation of systems to support our sales strategy.

Key Responsibilities:

Order Processing and Management:

  • Oversee the lifecycle of sales orders, ensuring accuracy and timely fulfillment.
  • Manage the creation, approval, and tracking of purchase orders for third-party and intercompany transactions.
  • Handle sales order issues and resolve them promptly to ensure smooth sales operations.


Report Management:

  • Maintain/track sales revenue report to ensure alignment with corporate metrics.
  • Implement and maintain monthly finance reports.


Systems Management:

  • Implement and maintain integrated ERP, sales forecast, and demand planning management systems.
  • Train sales staff on system use and optimize system functionality to enhance operational efficiency.
  • Drive customer master set up.


Customer Management:

  • Develop and maintain strong relationships to ensure high-quality supply and service.
  • Negotiate contracts and evaluate performance to achieve optimal outcomes.
  • Facilitate recurring meetings to support customer requirement needs.
  • Implement and manage customer advance ship notifications (ASN).


Process Improvement:

  • Lead initiatives to improve sales support processes and overall operational efficiency.
  • Implement best practices, monitor performance metrics, and drive process change cross functionally.
  • Communicate process gaps (including nonstandard work instructions) within the local and global organizations

Requirements:

Bachelor’s degree or minimum 7 years’ work-related experience in lieu of degree.

Extensive experience in customer service, sales support, inside sales, order processing, demand planning and related roles in the Semiconductor industry.

Ability to work independently and as part of a group to accomplish individual and team objectives.

Comprehensive understanding of standard terms and conditions instituted in supply agreements.

Proven ability to lead teams, optimize processes, and drive operational excellence.

Strong verbal and written communication skills with experience influencing stakeholders.

Strategic and Out-of-the Box thinker with strong ASIC business acumen is preferred.

Must possess proficiency with analytics and spreadsheet skills (Excel), and PowerPoint.

Flexibility to adjust to a regularly changing and fast-paced business environment.

Strong aptitude for learning new systems/process/procedures.

Experience in a Japanese company a plus.

Bilingual Japanese speaker is a plus.



  • Milpitas, California, United States Maxonic Full time

    Maxonic is committed to fostering a strong and enduring partnership with our direct client. To address their requirements, we are seeking a Sales Operations Specialist. Position Overview: Job Title: Sales Operations SpecialistJob Type: ContractLocation: RemoteCompensation: $38 - $40 per hour 1. Collaborate with Sales Operations Specialists to resolve all SAP...


  • Milpitas, United States Socionext US Full time

    Sales Operations Specialist - SNA - Milpitas, CADescriptionSocionext America Inc. (SNA)Socionext Inc. (SNI) is a new, innovative enterprise that designs, develops and delivers System-on-Chip products to customers worldwide. The company is focused on imaging, networking, server and other dynamic technologies that drive today’s leading-edge applications....


  • Milpitas, California, United States Uniqlo Co., Ltd. Full time

    Position Summary:Become a vital member of our team as a Full-Time Sales Floor Specialist at Uniqlo Co., Ltd. Reporting directly to the Store Manager, you will serve as the primary customer service representative, dedicated to surpassing customer expectations through exceptional service and comprehensive product knowledge.Core Responsibilities:Achieve and...


  • Milpitas, California, United States UniFirst Full time

    Company OverviewUniFirst Corporation is a leading provider in the rental, lease, and sale of uniforms and facility services products. As one of the largest entities in the garment services sector, we have established a reputation for excellence.With a workforce exceeding 14,000 dedicated Team Partners and over 250 facilities across the United States, Canada,...


  • Milpitas, United States Dawar Consulting, Inc. Full time

    Job DescriptionJob DescriptionOur client, leading leader in semiconductors, is looking for “Sales Operations Analyst” based out of Milpitas, CA.Duration: Long term contract (Possibility of further extension) Responsibilities:Team with Sales Operation Analysts to clear all SAP sales order holds (including: book/ship, IDeliver, Letter of Credits, payment...


  • Milpitas, California, United States Hat Club Full time

    Position OverviewCustomer Engagement Specialist SummaryThe Customer Engagement Specialist is tasked with adhering to all operational protocols outlined in the company manuals. This role is crucial in delivering exceptional customer service and driving sales, while also maintaining store standards and fostering a collaborative team environment.Key...


  • Milpitas, California, United States Bridgestone America, Inc. Full time

    Retail SalespersonEmployee Type: Regular, Full-timeCompany OverviewBridgestone Retail Operations (BSRO) is a key division of Bridgestone Americas, employing over 22,000 individuals across North America. With a network of more than 2,200 company-owned locations, including well-known brands, BSRO is a leader in tire and auto service sales, generating over $3...


  • Milpitas, California, United States Clean Harbors Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Facility Operations Specialist to join our team at Clean Harbors. As a key member of our operations team, you will be responsible for ensuring the safe and efficient completion of all assigned warehouse duties.Key Responsibilities:Health and Safety: Ensure that Health and Safety is the number...

  • Internet Sales

    3 months ago


    Milpitas, United States Envision Motors of Milpitas Full time

    Job DescriptionJob DescriptionJob Summary:Envision Honda of Milpitas, a leading automotive dealership in Milpitas, California, is seeking a motivated and experienced individual to join our team as an Internet Sales Specialist. This is a full-time, individual contributor role with a competitive salary and benefits package. As an Internet Sales Specialist, you...


  • Milpitas, California, United States Movado Group Full time

    Position: Sales Associate - Luxury RetailAt Movado Group, we pride ourselves on developing the most prestigious brands in the industry, driven by a passion for excellence.Our team is characterized by a creative mindset and a commitment to outstanding performance, which is evident in every facet of our operations. We encourage you to be a part of our journey...


  • Milpitas, California, United States O'Reilly Auto Parts Full time

    Job SummaryO'Reilly Auto Parts is seeking a highly skilled and customer-focused Automotive Parts Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.Key ResponsibilitiesCustomer Service: Provide prompt and...


  • Milpitas, California, United States Uniqlo Co., Ltd. Full time

    Compensation: $19.00 / hourPosition Summary:Reporting to the Store Manager, the Full-Time Sales Associate serves as the primary customer service representative within the retail environment. This role is dedicated to surpassing customer expectations by attentively addressing their needs, identifying suitable products, providing comprehensive product...


  • Milpitas, California, United States Nelson Connects Full time

    Job SummaryNelson Connects is seeking a skilled Accounts Payable Specialist to manage full-cycle AP operations. As a key member of our team, you will be responsible for processing and coding vendor invoices, conducting weekly check runs, and handling vendor management.Key ResponsibilitiesProcess and code a high volume of vendor invoices, ensuring accuracy...


  • Milpitas, United States Verizon Full time

    When you join Verizon Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come...


  • Milpitas, California, United States Micross Components Full time

    Job OverviewPosition Summary: The Test Operations Specialist will possess expertise in assembly and configuration processes, alongside refined electrical testing abilities. Proficiency in establishing and upholding the integrity of testing setups, as well as a fundamental understanding of testing procedures, is essential. A troubleshooting mindset for...

  • Sales Associate, PT

    2 weeks ago


    Milpitas, United States Under Armour Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap...


  • Milpitas, California, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Floorcovering Installation Coordinator. In this role, you will play a critical part in supporting our sales efforts and ensuring the successful installation of floorcovering products.Key ResponsibilitiesSupport Sales Efforts: Assist our sales team in...

  • Retail Sales Associate

    3 months ago


    Milpitas, United States Uniqlo Co., Ltd. Full time

    Salary: $19.00 / hour Milpitas, CAThe offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.As an Equal Opportunity Employer, UNIQLO USA, does not discriminate against applicants or...


  • Milpitas, California, United States Envision Motors of Milpitas Full time

    Position Overview:Envision Motors of Milpitas is in search of a dedicated Automotive Parts Specialist to enhance our operations. This full-time role offers a competitive salary along with commission opportunities within the automotive sector. The ideal candidate will possess extensive knowledge of vehicle components and demonstrate outstanding customer...


  • Milpitas, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...