Medical Receptionist

7 days ago


Little Rock, United States ArchWell Health Full time


Medical Receptionist

2801 S Olive St, Pine Bluff, AR 71603, USA * Little Rock, AR, 2801 S. Olive Street, Pine Bluff, Arkansas, United States of America * Pine Bluff, AR, USA
Req #12262

Friday, November 8, 2024

ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities.



Job Summary:



The Care Navigator plays a crucial role in providing a positive, welcoming experience for our members and their families. This individual will serve as a guide for the member from the moment they arrive to the moment they leave our centers, ensuring every member has a positive experience and has their care needs met. The ideal candidate will have a strong customer-service orientation, be passionate about senior care, and never hesitate to go the extra mile to ensure a positive member experience.



Duties/Responsibilities:



  • Welcome members upon arrival and help them feel safe and at home, navigating them through a seamless and clear check-in process
  • Update member information in the electronic medical records system

  • Schedule appointments and coordinate referrals for a multi-disciplinary care team
  • Assist members with filling out paperwork through electronic kiosks, as needed

  • Request medical records and upload documentation to electronic medical records system
  • Field questions from prospective and established members, as well as their adult children

  • Manage phone line by answering incoming calls, taking detailed messages, and conveying pertinent details to the right individual

  • Assist with center events, as needed

Required Skills/Abilities:



  • Excellent customer service skills, with a positive and welcoming demeanor

  • Passion for providing a quality experience for our senior members
  • Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public

  • Working knowledge of medical terminology, insurance, and/or electronic medical record systems

  • High level of organization and attention to detail
  • Strong written and verbal communication skills

  • Proficient PC skills, including Microsoft Office Suite
  • Ability to maintain professionalism and flexibility in a changing work environment

  • Fluency in Spanish, or other languages spoken by our people in the communities we serve (where necessary)

Education and Experience:



  • Associates degree preferred, or equivalent experience

  • Minimum of one year of work experience in a clinical setting, or similar
  • Experience working with EMR systems a plus

ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.

Other details



  • Job Family
    Center Care Team

  • Pay Type
    Hourly


Apply Now

Share this job:


  • Medical Receptionist

    2 weeks ago


    Little Rock, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract for a permanent position as a Medical Receptionist in Little Rock, Arkansas. The role involves working within the healthcare industry, where you will be the first point of contact for patients and play a crucial role in managing communications between patients and healthcare professionals....

  • Receptionist

    7 days ago


    Little Rock, United States Staffmark Group Full time

    Staffmark is hiring a Receptionist for our Little Rock, AR location! As the first point of contact for our medical facility, you will play a key role in delivering exceptional service to our patients and visitors. If you have experience in medical office administration and a passion for providing top-notch care, we want you on our team!Pay Rate: $16/hrShift:...

  • Receptionist

    4 weeks ago


    Little Rock, United States Staffmark Group Full time

    Staffmark is hiring a Receptionist for our Little Rock, AR location! As the first point of contact for our medical facility, you will play a key role in delivering exceptional service to our patients and visitors. If you have experience in medical office administration and a passion for providing top-notch care, we want you on our team! Pay Rate:...

  • Receptionist

    4 weeks ago


    Little Rock, United States Camping World Holdings, Inc. Full time

    Forest River RV by Camping World in Little Rock AR is currently seeking a highly motivated and forward-thinking Receptionist to join our busy team! You will be a key contributor to providing a meaningful customer experience. We are looking for someone with a proven track record of demonstrating internal and external customer service with a desire to grow...


  • North Little Rock, United States ArchWell Health Full time

    Medical Receptionist 4143 John F Kennedy Blvd, North Little Rock, AR 72116, USA * North Little Rock, AR, USA Req #12266 Friday, November 8, 2024 ArchWell Health is a...


  • Rock Island, Illinois, United States Heartland Dental Full time

    Job DescriptionMoline Family Dental is seeking a highly skilled and experienced Medical Office Receptionist to join their team. As a Medical Office Receptionist, you will be responsible for providing exceptional support to our front office, ensuring seamless patient interactions and efficient administrative tasks.Estimated Salary: $48,000 - $58,000 per year,...


  • Little Rock, United States CPP Full time

    CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care. We are seeking a Front Desk Receptionist to join our team at Shewmake...

  • Clinic Receptionist

    8 months ago


    Little Falls, United States CHI Mercy Health Full time

    Under general supervision, this position performs front office processes associated with patient check-in, check-out, scheduling, referrals, electronic medical records, administers and supports the clinics billing, and insurance functions, in accord Receptionist, Clinic, Healthcare, Scheduling

  • Clinic Receptionist

    4 weeks ago


    Little Falls, United States CHI Mercy Health Full time

    Under general supervision, this position performs front office processes associated with patient check-in, check-out, scheduling, referrals, electronic medical records, administers and supports the clinics billing, and insurance functions, in accord Receptionist, Clinic, Healthcare, Scheduling

  • Clinic Receptionist

    2 months ago


    Little Falls, United States Chi Full time

    Overview In Central Minnesota, you'll find quality health care as near to you as CHI St. Gabriel's Health in Little Falls, part of CommonSpirit Health. We've been serving this area since 1892 and we have the equipment, experience, and expertise to offer you a full range of the latest health services. CommonSpirit Health was formed by the alignment of...

  • Clinic Receptionist

    3 months ago


    Little Falls, United States Chi Full time

    Overview In Central Minnesota, you'll find quality health care as near to you as CHI St. Gabriel's Health in Little Falls, part of CommonSpirit Health. We've been serving this area since 1892 and we have the equipment, experience, and expertise to offer you a full range of the latest health services. CommonSpirit Health was formed by the alignment of...

  • Clinic Receptionist

    3 months ago


    Little Falls, United States Catholic Health Initiatives Full time

    Catholic Health Initiatives - CHI St. Gabriel's Health [Medical Office Assistant] As a Receptionist at Catholic Health Initiatives, you'll: Greet, instruct and direct all incoming patients and visitors; Assist with completion of registration forms; Answer incoming calls and provide routine information; Access, input and retrieve information via the computer;...

  • Clinic Receptionist>

    8 months ago


    Little Falls, United States Catholic Health Initiatives Full time

    Catholic Health Initiatives - CHI St. Gabriel's Health [Medical Office Assistant] As a Receptionist at Catholic Health Initiatives, you'll: Greet, instruct and direct all incoming patients and visitors; Assist with completion of registration forms; Answer incoming calls and provide routine information; Access, input and retrieve information via the computer;...


  • Little Falls, United States Aledade, Inc. Full time

    Location: Dr. Nancy Lentine/Little Falls Position: Front Desk Medical Receptionist EXPERIENCE IN THE FOLLOWING IS PREFERRED BUT NOT REQUIRED: Knowledge of: Microsoft Word & Excel, Greenway Health EMR Computer experience a must Entails two evenings and Saturday hours Benefits and vacation package available If you would like to join our team, please email...


  • Little Rock, Arkansas, United States Baptist Health Full time

    **About the Role**We are seeking a highly skilled Clinical Receptionist Lead to join our team at Baptist Health. As a key member of our staff, you will be responsible for ensuring the smooth operation of our medical office.**Responsibilities:**Greet and check in patients, as well as answer telephone calls and schedule appointments.Maintain accurate patient...


  • Rock Hill, United States Newport Veterinary Hospital Full time

    Newport Veterinary Hospital is hiring a full-time veterinary receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.What to ExpectAs...


  • Rock Hill, United States Newport Veterinary Hospital Full time $16 - $18

    Newport Veterinary Hospital is hiring a full-time veterinary receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.Scroll down to...

  • Receptionist

    7 months ago


    Round Rock, United States Pacific Dental Services Full time

    Description: Now is the time to join Round Rock Dentists. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! Overview: The primary role of the Receptionist involves helping to get patients into the office, connecting with...

  • Dental Receptionist

    1 month ago


    Little Falls, New York, United States ProSmile Full time

    Job Title: Front DeskDepartment/Location: Operations/Little Falls Family Dental, PA.Reports to: Office Manager FLSA Status: Non-Exempt Company OverviewProSmile is a leading dental organization with a strong commitment to delivering quality care to our patients. We are seeking a highly motivated and organized Front Desk Receptionist to join our team.Position...

  • Receptionist

    4 weeks ago


    Castle Rock, United States InsureOne Insurance Services America LLC Full time

    About Us: Join the team at CoWest Insurance Group, Inc., part of the InsureOne family of brands. Serving Douglas County for the past 93 years, CoWest remains a stable and profitable agency by meeting the needs of our employees, customers, and communities, while using the highest ethical and professional standards, partnering with the best-rated insurance...