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Receptionist

1 month ago

Castle Rock, United States InsureOne Insurance Services America LLC Full time
About Us:

Join the team at CoWest Insurance Group, Inc., part of the InsureOne family of brands. Serving Douglas County for the past 93 years, CoWest remains a stable and profitable agency by meeting the needs of our employees, customers, and communities, while using the highest ethical and professional standards, partnering with the best-rated insurance companies and over 50 experienced independent insurance agents statewide. We provide excellent insurance products and services to our clients, whether they are in a metropolitan Colorado market or a rural town.

What We Offer:

  • Uncapped commission potential
  • Lucrative bonus opportunities including performance-based bonuses and sales competitions
  • Continuous on-going training and mentorship
  • Growth-oriented culture with internal promotion opportunities
  • Comprehensive Benefits package including medical, dental, vision, and life insurance
  • Comprehensive 401K plan with competitive employer match
  • Paid time off including holidays, vacation, and personal time
  • Annual incentive trip for top performers
  • Fitness perks: A corporate discount at 24-Hour Fitness makes staying active more accessible.
  • Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems - at no cost.
  • Extra Perks: Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans. We even offer pet insurance.
Pay Range:

$16 - $18 / hour based on experience

What You Will Do:

As a Receptionist at CoWest, your primary goal is to support the administrative and office activities to ensure smooth daily operations. You will be the first point of contact for clients, visitors, and team members, playing a key role in creating a positive and welcoming environment. We are seeking an enthusiastic, highly organized individual who takes initiative in solving challenges, communicates effectively, and follows up to ensure tasks are completed in a timely manner.
  • Greet clients, visitors, and employees warmly and professionally
  • Answer and direct phone calls, taking messages as needed
  • Perform data entry and maintain records
  • Provide administrative support, including filing and organizing documents
  • Schedule appointments, meetings, and conference room bookings
  • Maintain a clean and organized reception area
Key Attributes:
  • High school or equivalent
  • Effective and precise telephone etiquette
  • 1+ years of customer service experience
  • Excellent attention to detail and organizational skills
  • Ability to work well independently and on a team
  • Precise verbal and written communication skills
  • Ability to work in a fast-paced environment
  • Ability to deliver a tailored, white-glove experience to all clients
  • Fluency in Spanish is welcome but not required