Customer Service Representative

2 weeks ago


Knoxville, United States NHC Full time
Position: Customer Service Representative - PRN

Pay: $15.00 / hr. - $20.00 / hr. - Depending on Experience

This position facilitates patient or client requests for hospice services within and outside the agency. Courteously transfers patient care giver to an on-call nurse.

Responsibilities:

  • Prepares specific reports and communicates on a regular basis with immediate supervisor and appropriate personnel.
  • Cheerfully and promptly handles inquiries or referrals for services.
  • Promptly identifies the caller's needs and takes proper action to see that those needs are handled.
  • Handles sensitive issues in a professional manner, is able to diffuse potential problems that may arise between patients, clients or employees.
  • Assists in maintaining efficient, accurate records regarding any and all pertinent information for insurance verification.
  • Participates in the performance improvement (PI) quality assurance program.
  • Assists with preparing and maintaining billing files.
  • Provides support for the Hospice Office Managers to ensure accurate and timely information required by the corporate office for billing, scheduling, and payroll.

Qualifications:
  • A high school graduate or the equivalent preferred.
  • Must be experienced with PC's and be familiar with common office software such as word and spreadsheets, etc.
  • Must be well organized and detail oriented.
  • Must be able to communicate clearly and comprehend written and verbal communications.
  • Must be able to function efficiently in a stressful work environment.

Caris Healthcare's mission is to provide hospice care with grace. Serving patients throughout the Southeast region, we support our team members, patients and their families with compassion, accountability, respect, integrity and service. If you are ready for a rewarding career with a company that offers employees a culture of integrity and excellence, consider joining the Caris Healthcare team.

At Caris, you will have a career, not just a job. Our mission driven culture is evident by our current employees and the impact made on patients and families. All Caris team members commit to The Better Way, a list of promises we make to each other and our customers. The Better Way commitment is reflected in the benefits we provide.
Full Time Benefits include:
  • Competitive Salary
  • Bonus Eligibility
  • Eligible for benefits within 60 days
  • Health Benefits (Medical, Dental, Vision); health spending account
  • Paid Time Off/Holidays
  • 401 (K) plan with company match
  • Paid Training
  • Mileage Reimbursement
  • Tuition Reimbursement
  • Flexible Scheduling
  • Career Advancement Opportunities
  • If you see yourself a good fit and want to join our team apply today Caris HealthCare is an affiliate of NHC. EOE
Learn More

  • Knoxville, United States Luttrell Staffing Group Full time

    Luttrell Staffing Group is currently hiring Customer Service Representative positions in Knoxville, TN. Details for Customer Service Representative position: - $16 / Hour - Full-Time | Temp-to-Hire - Zero Fees - you'll never be charged for any screen Customer Service, Customer Service Representative, Representative, Staffing, Retail


  • Knoxville, Tennessee, United States Burlington Full time

    Are you looking for a challenging and rewarding role as a Customer Service Representative? Look no further! At Burlington Stores, Inc., we're seeking a highly motivated individual to join our team. As a Customer Service Representative, you'll be responsible for delivering exceptional customer service, resolving customer complaints, and maintaining a clean...


  • Knoxville, Tennessee, United States BreadBox Full time

    **Unlock Your Potential as a Customer Service Representative**BreadBox is looking for enthusiastic and empathetic individuals to join our team as a Customer Service Representative. In this role, you will be responsible for creating memorable experiences for our customers during the busy midday and evening hours.About the Job:Offer personalized assistance to...


  • Knoxville, United States IGT Solutions Full time

    Hi,We came across with your profile which seems to be a great fit for the below role we are hiring to support our one of the premier customers. We would like to request you to kindly have a look on the below mentioned role and let me know your thought please…Role: Call Center Agent / Customer Service Representative (Reservation / Travel) – Bilingual...


  • Knoxville, United States IGT Solutions Full time

    Hi,We came across with your profile which seems to be a great fit for the below role we are hiring to support our one of the premier customers. We would like to request you to kindly have a look on the below mentioned role and let me know your thought please…Role: Call Center Agent / Customer Service Representative (Reservation / Travel) – Bilingual...


  • Knoxville, Tennessee, United States KARM Stores Full time

    At KARM Stores, we are committed to providing excellent customer service and creating a positive shopping experience for our customers. As a Customer Service Representative, you will be responsible for assisting customers with their purchases, answering questions about our products, and resolving any issues that may arise.The salary for this position is...


  • Knoxville, Tennessee, United States Walmart Full time

    About the Role:As a Customer Service Representative at Walmart, you will be part of a dynamic team dedicated to delivering exceptional customer experiences. Your primary responsibility will be to ensure accurate and timely fulfillment of customer orders while providing top-notch service.Key Responsibilities:Review customer orders and locate merchandise on...


  • Knoxville, United States U-Haul Full time

    Location: 7630 Oak Ridge Hwy, Knoxville, Tennessee 37931 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Knoxville, United States U-Haul Full time

    Location: 4717 Clinton Hwy, Knoxville, Tennessee 37912 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Knoxville, Tennessee, United States KARM Stores Full time

    Job SummaryKARM Stores is seeking a Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a strong focus on customer satisfaction, and the ability to work effectively in a fast-paced retail environment.ResponsibilitiesProvide exceptional customer service, responding to customer inquiries and resolving...


  • Knoxville, United States ADT Full time

    This role is an entry level position in our Retention organization for the Advanced Care Team (ACT), with planned progression into an Associate III within 4-6 months. Additional career progression opportunities are available into other Retention Team Customer Service, Customer Service Representative, Customer Experience, Representative, Training, Team...


  • Knoxville, United States Caris Healthcare Full time

    Prepares specific reports and communicates on a regular basis with immediate supervisor and appropriate personnel. Cheerfully and promptly handles inquiries or referrals for services. Promptly identifies the caller's needs and takes proper action to Customer Service Representative, Customer Service, Representative, Healthcare, Office Manager, Retail


  • Knoxville, Tennessee, United States OfficeTeam Full time

    OfficeTeam - The Leading Recruiter for Bilingual ProfessionalsSalary: $60,000 - $80,000 per year.We are seeking a skilled Bilingual Customer Service Representative to join our team. In this role, you will provide exceptional customer support to clients across the globe.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in both...


  • Knoxville, United States Real Floors Full time

    Real Floors is now the largest multifamily flooring provider in the country!JOB TITLE: Customer Service RepresentativeJOB TYPE: Full TimeHOURS: Monday - FridayLOCATION: Knoxville, TN (On-site)COMPANY OVERVIEW:Real Floors, Inc. has been recognized as a Top Workplace for 10 years in a row! We have a strong, positive, family-oriented culture. We highly value...


  • Knoxville, United States Real Floors Full time

    Real Floors is now the largest multifamily flooring provider in the country! JOB TITLE: Customer Service Representative JOB TYPE: Full Time HOURS: Monday - Friday LOCATION: Knoxville, TN (On-site) COMPANY OVERVIEW: Real Floors, Inc. has been recognized as a Top Workplace for 10 years in a row! We have a strong, positive, family-oriented culture. We highly...


  • Knoxville, Tennessee, United States Snappy Tomato Pizza Full time

    At Snappy Tomato Pizza, we are committed to delivering an exceptional customer experience. As a Customer Service Representative, you will play a vital role in ensuring our customers receive their orders promptly and with a smile.About the RoleThis is a full-time position that requires a Driver's License and basic cash handling skills. You will be responsible...


  • Knoxville, Tennessee, United States PrideStaff Full time

    Job Title: Customer Service RepresentativeWe are seeking an experienced and detail-oriented CUSTOMER SERVICE REPRESENTATIVE to join our team at PrideStaff in West Knoxville. This is a full-time position with a competitive salary and excellent benefits package.Salary: $15.00 - $17.00 Per HourAbout the Job:Reconcile the cash drawer before and after shift by...


  • Knoxville, Tennessee, United States UT Federal Credit Union Full time

    About the Job:As a Customer Service Representative at UT Federal Credit Union, you will play a critical role in delivering exceptional member experiences. We are seeking a highly motivated and customer-focused individual to join our team.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to provide expert...


  • Knoxville, Tennessee, United States Chick-fil-A - Fountain City Full time

    Chick-fil-A - Fountain City offers a dynamic and supportive work environment where you can grow your career as a Customer Service Representative.About UsWe are a fast-growing Quick Service Restaurant with a commitment to customer satisfaction, team empowerment, and community involvement.Salary & BenefitsThe estimated annual salary for this role is...


  • Knoxville, Tennessee, United States JVC Joint Ventures Full time

    Estimated Salary: $45,000 - $60,000 per yearWe offer a competitive salary with opportunities for career growth and advancement in our sales and customer service team. As an Entry-Level Sales & Customer Service Representative, you will have the chance to develop a strong understanding of sales principles and customer service practices.