Automation Field Service Representative

4 weeks ago

Odessa, United States ALTEN Technology USA Full time

We’re ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we’ve been helping our clients develop products that are changing the world, whether that’s by shaping the future of space exploration, saving lives with medical devices that set a new standard of care, or creating the fully autonomous electric taxi of tomorrow. Our team of more than 600 people works across industries including aerospace, medical devices and life sciences, unmanned systems and robotics, automotive OEM and tier 1 suppliers, commercial vehicle, electric vehicles, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centers.


ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing.


When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the world’s most technical engineering challenges. Our success is tied to taking care of our employees by building relationships and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level. You don’t have to take our word for it that we are a great place to work—we were named on the 2023 Top Workplaces list thanks to feedback from our proud employees.

As Automation Field Service Representative you will be responsible for;

  • Construction liaison between design engineering and commissioning team during the pre-commissioning and commissioning of Water Treatment Plants.
  • Provide technical instruction and assistance to customer representatives regarding installation, operation and maintenance (recovery) during the commissioning and operations of the Water Treatment plant.
  • Manage activities of outside vendors and suppliers, assuring package control systems met project specifications and performance requirements.
  • Develop Standard Operating Procedures, Checkout Sheets to document and monitor equipment checkout process, installation and/or initial operations.
  • Develop and execute installation, assembly and storage plans for Control Panels and other Control System components.
  • Perform Control System inspections of electromechanical equipment/rotating equipment with Clients and client-designated representatives.
  • Maintain strong safety mindset to assure the executed work reflects the technical requirements within company safety standards
  • Prepare timely and accurate technical reports for customer records and a reference for future outages
  • Figure out alignment issues and plumb adjustment figures. Plane Geometry, chemistry formulas.
  • Lead and/or assist customers with Electrical and/or Instrumentation requirements (space, labor requirements, tools, disposal of test water, etc..) to support commissioning activities, operational/startup spares and Operating and Maintenance Practices.
  • Participated in Customer Factory Acceptance Tests and related Control Systems reviews.
  • Perform on-site programming for Water Treatment Control Systems and assists on electrical installation and troubleshooting.
  • Work closely with Automation and E&I Leaders regarding project execution and continuous improvement.

Qualifications;

  • College degree with a minimum of 5 years of experience in Water Treatment field or 10 years of experience in Control System Development and/or Commissioning.
  • Strong focus on customer relationships (both external and internal customers). Understands balance between customer and teams.
  • Knowledge of and/or demonstrated ability to learn equipment and process startup related to the products and systems including but not limited to Reverse Osmosis, Clarifiers, Thickeners, Pressure Filters, etc..
  • Demonstrated ability to work independently and remotely with project teams.
  • Possess basic water treatment chemistry knowledge and communicate that information to others.
  • Electrical experience and know-how (hands on, reading and interpreting drawings, etc), particularly with electrical panels, junction box, cabling and grounding practices, etc..
  • Familiarity with setup, installation, configuration, calibration and/or maintenance of instrumentation used in water treatment processes.
  • Rockwell Automation systems including but not limited to Smart MCC, VFD, ControlLogix PLC Platform, Factory Talk SE, etc..
  • Strong oral and written communication skills


Desired Skills:

  • Experience in Commissioning, Construction or Services.
  • Bachelor Degree in Engineering or Equivalent from an accredited University or College.
  • Oil and Gas experience
  • Electrical experience and know-how (hands on, reading and interpreting drawings, etc.), particularly with electrical panels and water treatment equipment.
  • Ability to plan multiple priorities and focus on the most important ones.
  • Ability to adapt quickly to new problems, clients, and situations.
  • Training in Lock-Out/Tag-Out procedures preferred.



ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.

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