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Information Technology Support Analyst
4 months ago
IT Support role W2, contract
- IT support, level 1, 2 to 3, AZURE, Slack, Zoom, etc.
- Troubleshooting, IT issue resolution, Help desk analysis, Tech support specialist/help desk analyst with some cybersecurity
- Video conferencing systems
- User support, network, security issues, HW and SW, inventory for end-users
- Deploy/Inventory, Mobile Device Management, Windows, Mac, Server Operating Systems, iOS and Android devices, new user onboarding training
- VPN, Multi-Factor Authentication (DUO), access control systems, CCTV systems
- Active Directory, cloud, MS products, business strategy, updates, data, virtualization, networking, user support, risk/conflict management, IAM etc. nice to have
IT degree OR certifications