Information Technology Program Manager

3 weeks ago


Dallas, United States Mumba Technologies, Inc. Full time

*This is a multi year contract

We are seeking a seasoned Program Manager to join our IT Transformation and Business Operations (TBO) organisation

and lead the implementation of a next-generation Contract Lifecycle Management (CLM) system, replacing Apttus (Supplier

and Commercial) and Ironclad. This CLM system will drive efficiencies across quote to cash, source to pay, and other

critical contracting processes. In 2023, a cross-functional team identified functional and technical requirements, evaluated

five suppliers, and selected Agiloft as the preferred supplier through a best value source selection process.

In this highly visible role, you will have a great opportunity to make a significant and positive impact, partnering with our

Legal and IT Organisations to enable their strategic priorities.

The successful candidate will be a dedicated, passionate, and experienced hands-on Project/Program Management

professional, comfortable in a fast-paced, dynamic environment, and ready to jump on opportunities to collaborate with

colleagues to deliver high-quality IT projects or products from Initiation to Closure. A self-motivated, self-sufficient individual

with demonstrated communication experience presenting work to senior leadership, framing discussions, facilitating

collaboration and proven ability to influence others to obtain the expected outcomes.

Responsibilities

This is a new role being created and will evolve, but initial responsibilities will include:

• Project Planning and Execution

o Proven experience leading RFI, RFP vendor processes and all related deliverables to resolution

o Lead Initiation, Planning, Execution and Close phases of projects

o Ensure robust project planning, including working with sr. leadership (VP level) and cross functional teams to assess

project options and scenarios, and develop mitigation plans

o Plan, control, and execute project scope following company IT PMO Excellence prescribed processes and guidelines

(PMBOK)

o Provide leadership, coordination, and cross-functional communication to ensure achievement of project goals and

timelines

• Communication and Stakeholder Management

o Identify and engage appropriate stakeholders, manage expectations, and drive conflict resolution

o Responsible for preparing and managing the project Communication Plan and leading communications with key

stakeholders as well as broader group of stakeholders beyond the program team

o Provide primary programmatic support not only to large stakeholder community but also support and collaborate with

Business leads and other department program & project managers

o Ensure Steering Committee and stakeholders remain informed of project progress and any risks that may affect project

outcomes

o Ensure stakeholders understand the impact of changes introduced by the project

o Present to program steering committees making detailed, prioritized recommendations, facilitating discussions, and

driving decision making

• Risk Management

o Responsible for preparing and managing the project Risk Management Plan

o Managing project level risks and issues, taking corrective actions, and raising awareness at Program and Portfolio level

o Developing regular risk assessments and risk mitigations plans

o Timely escalation and resolution of complex issues

• Resource and Budget Management

o Forecast and track project budget and resource requirements

o Work with the Portfolio Manager to ensure program initiatives are correctly resourced and funded

o Work with the portfolio manager to resolve resource conflicts and budget mismatches

• Management Reporting

o Project level management reporting, including milestone tracking, forecasts, risks, issues, and overall project RAG status

• Benefits Management

o Ensure Project Business case exists and is maintained throughout the project

o Escalate risks and issues that may affect the viability of the business case

o Ensure the project remains aligned to deliver outcomes that will support benefits realization

Qualifications and Skills

• A minimum of 10+ years of Project/Program Management experience is required

• A Bachelor or Master's STEM Degree; Computer Science, Information Technology or related technical field preferred

• Project Management qualifications, such as PMP (Project Management Professional), CSM (Certified Scrum Master),

PMI-ACP (Agile Certified) etc preferred

• Demonstrated experience leading successful large, complex, high-value strategic and departmental IT change initiatives,

preferably in large, multi-national organizations.

• Expertise in one or more project management Agile methodologies

• Demonstrated Finance, Legal Operations and business acumen obtained from previous experience of project and

programs

• Demonstrated experience delivering Corporate ERP initiatives, Oracle Cloud preferred

• Proactive mindset, can adapt easily to a changing environment, excellent in time management

• Strong analytical, problem-solving, negotiation, and organizational skills, including experience managing statistical and

financial data

• Strong EQ, leadership, and management skills

• Practical and hands-on approach to delivering outcomes

• Ability to form and maintaining solid working relationship at all levels of the organization

• Great communication and cross-team collaboration skills


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