Salesforce Operations Manager
2 weeks ago
Burtch Works has partnered with a client in the Chicago area to identify a Salesforce Operations Manager to join their team. This role is a permanent placement opportunity, and this client is interested in hiring as soon as possible.
Candidates must be open to working onsite in the Schaumburg, IL area initially with hybrid options to be considered after the candidate is acclimated.
Position Overview
Our client is seeking a full-time Salesforce Operations Manager as an integral member of their team. This client is looking for a highly motivated and talented individual to be involved in both the technical and the strategic aspects of building, maintaining, and training internal staff and external stakeholders in an existing and newly built Salesforce instance.
Key Responsibilities
Manage Salesforce Development, Maintenance, and Technical Support:
- Serve as the company liaison with implementation partner for building and maintaining a new Salesforce environment.
- Troubleshoot and problem-solve technical issues in Salesforce regarding Flow, object/field maintenance, and grant and opportunity management.
- Establish the data maintenance processes, including integration with a shared data warehouse.
- Provide visualized reporting using a business development tool.
- Maintain operating procedures consistent with policies related to platform development and use.
- User management & support- serve as a strategic partner across the company to help colleagues understand how Salesforce (and Salesforce-native software) can help them create efficiencies and leverage the platform.
- Maintain the Salesforce bug and new feature board.
- Create CEO and middle management dashboards with reporting.
- Support continuous process improvement. Help us understand how we do things and how we can do them better to amplify our impact.
Guide and support new data projects:
- Serve as a liaison and an implementation lead on all new projects with outside Salesforce and other technology vendors.
- Serve as a point of contact for internal data projects.
- Manage software test plans, including creating test cases and coordinating actual testing
- Build and maintain a working knowledge of CRM best practices, new Salesforce features, features of our data warehouse, and participate in relevant Salesforce online communities
Training and culture:
- Train staff---both onboarding and continuing education---to enhance skills, increase user adoption, and support successful change management across the organization. Teach best practices for using the platform across the company.
- Work with the client’s staff to strengthen culture of data collection and Salesforce usage; help drive adoption across the team.
Experience, Qualifications, and Competencies
- Minimum of 8 years of experience working with Salesforce
- Knowledge of the Salesforce Field Service+, Enterprise Edition, Appointment Assistant, and CPQ and Restricted Use Licenses.
- Formal certifications like Salesforce Certified Administrator, Advanced Administrator, App Builder, etc. are strongly preferred.
- Experience preparing technical user guides and delivering training.
- Ability to work well independently and as part of a team.
- Excellent communications skills and ability to translate technical requirements.
- Excellent project management skills with attention to detail and commitment to follow-through
- Systems thinker who can navigate the inner workings of a system and then zoom out to holistically understand how that system integrates into the larger whole of the organization.
Keywords: Salesforce Operations, Salesforce Architect, Salesforce Certified Administrator, Salesforce Field Service+, Salesforce Enterprise Edition, Salesforce CPQ, Training, etc.
-
Salesforce Operations Manager
2 weeks ago
Schaumburg, United States Burtch Works Full timeBurtch Works has partnered with a client in the Chicago area to identify a Salesforce Operations Manager to join their team. This role is a permanent placement opportunity, and this client is interested in hiring as soon as possible. Candidates must be open to working onsite in the Schaumburg, IL area initially with hybrid options to be considered after the...
-
Salesforce Operations Manager
2 weeks ago
Schaumburg, United States Burtch Works Full timeBurtch Works has partnered with a client in the Chicago area to identify a Salesforce Operations Manager to join their team. This role is a permanent placement opportunity, and this client is interested in hiring as soon as possible. Candidates must be open to working onsite in the Schaumburg, IL area initially with hybrid options to be considered after the...
-
Salesforce Operations Manager
1 week ago
Schaumburg, United States Burtch Works Full timeBurtch Works has partnered with a client in the Chicago area to identify a Salesforce Operations Manager to join their team. This role is a permanent placement opportunity, and this client is interested in hiring as soon as possible. Candidates must be open to working onsite in the Schaumburg, IL area initially with hybrid options to be considered after the...
-
Salesforce Operations Manager
1 week ago
Schaumburg, United States Burtch Works Full timeBurtch Works has partnered with a client in the Chicago area to identify a Salesforce Operations Manager to join their team. This role is a permanent placement opportunity, and this client is interested in hiring as soon as possible. Candidates must be open to working onsite in the Schaumburg, IL area initially with hybrid options to be considered after the...
-
Business Analyst
6 days ago
Schaumburg, United States Motorola Solutions Full time**Company Overview**: At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across...
-
Territory Manager
1 month ago
Schaumburg, United States ACV Auctions Full timeWhat you will do:ACV Auctions is looking for an enthusiastic, experienced Territory Sales Manager, who has a background in the automotive space, a passion for cars, and wants an opportunity to join a growing company. Our Territory Managers are the face of our company. They need to understand the dealership and wholesale car business. They are "road warriors"...
-
Operations Manager
2 days ago
Schaumburg, United States Corpay Full timeWhat We Need Corpay is currently looking to hire an Operations Manager for Emergency Services within our CLC division. This position falls under our Lodging line of business and is located in Schaumburg, Illinois. In this role, you will manage a staff of 30+ and be responsible for maximizing business opportunities, providing premium customer care, and...
-
Operations Manager
1 week ago
Schaumburg, United States Quality Placement Authority Full timeOPERATIONS MANAGERThe Operations Manager Provides Overall Management and Leadership of the Production Floor, including CNC Machining, Fabrication, Tube Cutting, Warehousing, Shipping and Receiving and Quality. He / She is focused on providing zero defect products delivered 100% on time. He / She reviews and approves staffing schedules to ensure staffing...
-
Operations Manager
2 weeks ago
Schaumburg, United States Quality Placement Authority Full timeOPERATIONS MANAGERThe Operations Manager Provides Overall Management and Leadership of the Production Floor, including CNC Machining, Fabrication, Tube Cutting, Warehousing, Shipping and Receiving and Quality. He / She is focused on providing zero defect products delivered 100% on time. He / She reviews and approves staffing schedules to ensure staffing...
-
Operations Manager
2 days ago
Schaumburg, United States Quality Placement Authority Full timeOPERATIONS MANAGERThe Operations Manager Provides Overall Management and Leadership of the Production Floor, including CNC Machining, Fabrication, Tube Cutting, Warehousing, Shipping and Receiving and Quality. He / She is focused on providing zero defect products delivered 100% on time. He / She reviews and approves staffing schedules to ensure staffing...
-
Field Operations Manager
2 weeks ago
Schaumburg, United States North Vending LLC Full timeWe are actively hiring, as the company keeps growing! Field and Technical services supplier for B2B sector of vending, POS solutions and coin operated machines is looking for a Field Operations Manager to bolster and support day to day operations and expansion. This job is best suited for those who have experience of B2B sales and services to street access...
-
Field Operations Manager
1 month ago
Schaumburg, United States North Vending LLC Full timeJob DescriptionJob DescriptionWe are actively hiring, as the company keeps growing! Field and Technical services supplier for B2B sector of vending, POS solutions and coin operated machines is looking for a Field Operations Manager to bolster and support day to day operations and expansion.This job is best suited for those who have experience of B2B sales...
-
Corporate Account Director
4 weeks ago
Schaumburg, United States Network Distribution Full timeThe CAD will also be responsible to: understand, design, and manage a complex business model with multiple shareholders across a wide range of ‘Retail’ businesses, which include - Grocery/Foodservice/Convenience Stores/Non-Food Retail, and others. Examples include large retail customers like Target, Macy’s, and many others. WHAT YOU'LL DO: Prospect,...
-
Business Operations Manager
4 days ago
Schaumburg, United States Motorola Solutions Full time**Company Overview**: At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across...
-
Engineer and Operations Manager
3 days ago
Schaumburg, United States US Main Full timeEngineer AND Operations Manager (Full time direct hire) Job Location: Schaumburg, IL (Onsite) Position Purpose: Drive performance through the development of short and long-term department goals and standards for safety, ensuring that industry standards are met or exceeded, continuous improvement, quality, cost reduction, efficient utilization of resources...
-
Leasing Contract Specialist
4 weeks ago
Schaumburg, United States Motion Recruitment Full timeDuties and Responsibilities: Liaison Role: Serve as a key liaison between internal teams (such as sales, legal, and finance) and external vendors and suppliers, ensuring that contract terms are clearly documented, communicated, and adhered to by all parties involved.CRM Administration and Data Management: Manage and administer CRM systems, ensuring the...
-
Leasing Contract Specialist
2 weeks ago
Schaumburg, United States Motion Recruitment Full timeDuties and Responsibilities: Liaison Role: Serve as a key liaison between internal teams (such as sales, legal, and finance) and external vendors and suppliers, ensuring that contract terms are clearly documented, communicated, and adhered to by all parties involved.CRM Administration and Data Management: Manage and administer CRM systems, ensuring the...
-
Leasing Contract Specialist
3 weeks ago
Schaumburg, United States Motion Recruitment Full timeDuties and Responsibilities: Liaison Role: Serve as a key liaison between internal teams (such as sales, legal, and finance) and external vendors and suppliers, ensuring that contract terms are clearly documented, communicated, and adhered to by all parties involved.CRM Administration and Data Management: Manage and administer CRM systems, ensuring the...
-
Customer Success Manager
1 month ago
Schaumburg, United States Convr Full timeCustomer Success Manager **About Convr**:Commercial Insurance Carriers are falling short on delivering compelling customer experiences. Outdated business processes, inaccurate data and technologies are holding them back from elevating and delivering on better customer experience. In addition, this is adding costs to doing business. Above and beyond the...
-
Customer Success Manager
4 weeks ago
Schaumburg, United States Convr Full timeJob Description Job Description Salary: Customer Success Manager About Convr: Commercial Insurance Carriers are falling short on delivering compelling customer experiences. Outdated business processes, inaccurate data and technologies are holding them back from elevating and delivering on better customer experience. In addition, this is adding costs to doing...