Remote Medical Customer Service Representative
3 weeks ago
Remote Medical Customer Service RepresentativeResponsibilities include conducting professional interviews and follow-up calls to gather personal and medical information. Review documents to obtain additional information and accurately enter data into the Application Interview System and Assistant Underwriting System. Provide accurate, prompt, and professional service to all inquiries and communicate App Assist policies effectively.Essential skills include three years of administrative or customer service experience, strong communication skills with proficiency in Microsoft Office, and medical knowledge. Additional skills include three years of customer service experience, preferably in a call center, and solid medical vocabulary.The position is remote, with shifts from Monday to Friday, either 8:30 am - 5:00 pm or 9:30 am - 6:00 pm. Candidates must have the ability to connect a computer to a router and maintain a private office space. The team consists of 7-10 case managers, and the initial phase involves learning through customer interviews. The company offers a massive office environment with over 400 employees, and the opportunity to transition to a permanent position with benefits.This is a contract position based out of Frederick, Maryland, with a pay range of $18.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits available include medical, dental & vision, critical illness, accident, and hospital insurance, 401(k) retirement plan, life insurance, short and long-term disability, health spending account, transportation benefits, employee assistance program, and time off/leave.Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions, we extend the capabilities of industry-leading companies. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law. If you would like to request a reasonable accommodation, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
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Frederick, United States Colorado Staffing Full timeCustomer Service Representative TSN, a Bunzl company, is seeking a Customer Service Representative for our office in Frederick, CO. The Customer Service Rep will answer inquiries on customer accounts, investigate any issues, and find resolutions in a timely manner. This position will serve as the liaison between Sales and the customer. At Bunzl, we know that...
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Frederick, United States Remote Staffing Full timeRemote Medical InterviewerThis position within the App Assist department involves assisting with scheduling and conducting interviews with applicants. The role requires professional and courteous interaction to gather personal and medical information necessary for processing life insurance applications.Responsibilities:Conduct professional, courteous, and...
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Frederick, United States Rotech Healthcare Full timeCustomer Service Representative Home Healthcare Intake & Insurance VerificationSupport Patients. Coordinate Care. Make a Difference.Rotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verificationand thrive in a...
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Frederick, United States Colorado Staffing Full timeCustomer Service RepresentativeTSN, a Bunzl company, is seeking a Customer Service Representative for our office in Frederick, CO. The Customer Service Rep will answer inquiries on customer accounts, investigate any issues, and find resolutions in a timely manner. This position will serve as the liaison between Sales and the customer. At Bunzl, we know that...
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Healthcare Customer Service Representative
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Frederick, United States Teleperformance USA Full timeCategory : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale...
