Customer Service Representative

Customer Service RepresentativeTSN, a Bunzl company, is seeking a Customer Service Representative for our office in Frederick, CO. The Customer Service Rep will answer inquiries on customer accounts, investigate any issues, and find resolutions in a timely manner. This position will serve as the liaison between Sales and the customer. At Bunzl, we know that our employees are our number one asset. We seek to recruit and retain the right people who are passionate about our business and we provide opportunities for our employees so that they may progress within our company based on their talents, experiences, and their aptitude.Responsibilities:Answering inquiries from distributors, end-users, and manufacturer's repsEntering and processing ordersInvestigating customer problems and/or complaints to successful resolutionMaintaining relationships with both internal and external customers with exceptional serviceFunction as a liaison between Customer Service and other departments in the company to address customer needsExpediting orders, as requiredCustomer Pricing coordinator duties as neededWorking effectively in a team environment to meet business goals and objectivesHybrid Schedule - In office and remote daysRequirements:High school graduate or equivalent with a minimum of 2+ years of customer service experienceExperience in customer service, pricing, and c-store chain operations.Ability to effectively work in a Windows environment with experience in Outlook, Word and ExcelAS400 experience is highly preferredExcellent verbal and written communication skillsHighly organized and able to identify and prioritize tasksProblem solver with the ability to multi-task using judgment and decision-making skillsExcellent detail-oriented customer service skillsThe perks of being a Bunzl team member don't stop at being part of a great team or being valued as our #1 asset. We offer a full range of benefits to help our employees take care of themselves and their families today, tomorrow and for the future.Medical, Dental & Vision Benefits on the 1st of the month after 30 daysFlex Care and Health Care Spending AccountLife InsurancePaid Time Off - Vacation, Sick, Holidays and Personal TimeParental Leave401K with generous company match after 30 daysTuition Reimbursement programHybrid Schedule: in-office and remoteAdditional benefit information can be found on the Bunzl Careers home page under Benefits and Perks.Salary: $20.00 - $22.50 / hourSchedule: Monday - FridayBunzl accepts ongoing applications.Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 5,000 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America.Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match.Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.