Claims Supervisor
1 month ago
Essential Job Functions and Responsibilities
- Responsible for coordinating and supervising the day-to-day activities of employees:
- Supervises employees and provides file guidance. Assigns and checks work.
- Investigates and maintains claims:
- Reviews and determines coverage and/or liability.
- Secures and analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, reports, or other documents) in the investigation of claims.
- Works towards the resolution of claims files, and attends arbitrations, mediations, depositions, or trials as necessary.
- May affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
- Ensures that claims payments are issued in a timely and accurate manner.
- Ensures that claims handling is conducted in compliance with applicable statues, regulations, and other legal requirements, and that all applicable company procedures and policies are followed.
- Advises reporting staff on claim files and extends settlement authority as necessary after reviewing files.
- May establish reserves and make recommendations or reports for Corporate Claims or senior management.
- Responsible for performance and coaching of staff and has a participatory role in decisions regarding talent selections, development, and performance management. Provides training to new members of the team.
- Performs other duties as assigned.
Job Requirements
Education: Bachelor’s Degree or equivalent experience.
Field of Study: Liberal Arts, Business or a related discipline.
Experience: Generally, 3 to 5 years of related experience, 0 to 2 years of leadership experience.
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