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Claims Supervisor

3 months ago


Cincinnati, United States Great American Insurance Group Full time

Essential Job Functions and Responsibilities

  • Responsible for coordinating and supervising the day-to-day activities of employees:
  • Supervises employees and provides file guidance. Assigns and checks work.
  • Investigates and maintains claims:
  • Reviews and determines coverage and/or liability.
  • Secures and analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, reports, or other documents) in the investigation of claims.
  • Works towards the resolution of claims files, and attends arbitrations, mediations, depositions, or trials as necessary.
  • May affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
  • Ensures that claims payments are issued in a timely and accurate manner.
  • Ensures that claims handling is conducted in compliance with applicable statues, regulations, and other legal requirements, and that all applicable company procedures and policies are followed.
  • Advises reporting staff on claim files and extends settlement authority as necessary after reviewing files.
  • May establish reserves and make recommendations or reports for Corporate Claims or senior management.
  • Responsible for performance and coaching of staff and has a participatory role in decisions regarding talent selections, development, and performance management. Provides training to new members of the team.
  • Performs other duties as assigned.


Job Requirements

Education: Bachelor’s Degree or equivalent experience.

Field of Study: Liberal Arts, Business or a related discipline.

Experience: Generally, 3 to 5 years of related experience, 0 to 2 years of leadership experience.