Senior Manager, Account Management

2 weeks ago


Lebanon, United States CoWorx Staffing Services Full time

CoWorx Staffing Services is seeking a Senior Manager to work in Account Management in the retail space.


What you’ll do on a typical day:

  • Build and grow excellent customer relationships through shared goals, exceptional performance, open and direct communications, problem solving and collaboration
  • Cultivate new opportunities with customers to diversify and expand our core business
  • Handle account administrative activities such as collecting account information, maintaining operational dashboards and systems (e.g. Salesforce, BI dashboards, Excel files, etc.)
  • Host internal and external conference calls in support of account-related needs
  • Support RFQ responses and develop material for pursuits
  • Manage special projects and customer ad hoc requests
  • Partner with operations leaders to develop and implement customer-facing, consequential solutions that drive strong value for our customers
  • Communicate with senior account leadership to develop and implement selected courses of action
  • Lead advanced planning of renewals while identifying additional business to bring into scope; identify upselling opportunities to drive incremental revenue growth in the account

Requirements:

  • Bachelor’s degree or equivalent related work or military experience
  • 6 years of account management experience in supply chain, distribution or warehousing
  • Solid customer relationship management experience and skills


Don't miss out on this excellent opportunity- apply with us today to get started



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