Total Rewards Manager

The Total Rewards Manager is responsible for researching, designing, developing, implementing, and managing the Company’s total rewards programs, ensuring they align with the Company’s strategic objectives and support employee engagement and retention. This role requires a deep understanding of compensation, recognition programs, benefits, and other perks as well as the ability to analyze market trends and data to ensure our programs remain competitive and compliant. The ideal Total Rewards Manager will possess strong process and project management skillset in all areas of Total Rewards, including building strong relationships with colleagues and Company leaders.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Research, design, develop and implement a holistic total rewards strategy with extensive compensation structures, including base salary, incentives, benefits, recognition programs, and other rewards to motivate employee engagement, and to attract and retain top talents.
• Collaborate with HQ and zone HR teams and other stakeholders to integrate total rewards programs into our performance process to ensure alignment with organizational goals and overall HR strategy by building appropriate KPIs to determine success factors for total rewards.
• Conduct job evaluations and market analysis to recommend and update salary structures annually upon HQ approval.
• Evaluate and recommend adjustments to compensation and benefits programs based on market trends, industry benchmarks, and internal equity considerations to remain competitive.
• Lead job architecture project in partnership with key stakeholders.
• Review, update, maintain and organize all job descriptions.
• Develop and maintain salary structures, pay policies, and incentive plans that support the organization's talent management goals and to reflect market data.
• Lead annual and off-cycle salary and incentive planning processes, including salary surveys, benchmarking, and budgeting.
• Develop and facilitate training on total rewards programs for employees and leaders whenever is necessary.
• Conduct annual equal pay review to ensure compliance with all legal and regulatory requirements related to compensation, including wage and hour laws and pay equity regulations.
• Evaluate and negotiate vendor contracts and partnerships to optimize benefits offerings and cost-effectiveness; manage relationships with external vendors, consultants, and brokers to optimize compensation and benefits services.
• Oversee Payroll and Benefits Administration and provide guidance on design and administration of employee benefits programs, including health, retirement, and wellness benefits; coordinate benefit meetings to ensure clear communication of plan details and enhance employee understanding of their benefits
• Backup and process payroll whenever is necessary; conduct regular payroll and benefits audit to ensure accuracy, reconciliations of benefits and assist with escalated auditing matters.
• Monitor and analyze benefit utilization and employee feedback to identify areas for improvement and innovation.
• Manage employee communication through various channels and provide support for benefits related inquiries and issues; resolve complex employee benefit issues.
• Partner with HRBPs to oversee the processing and monitoring of leaves of absences, including FMLA, state paid sick leave and workers’ compensation in accordance with applicable State and Federal law.
• Evaluate and implement process/workflow improvements, such as benefit enrollment, leaves of absences, time & attendance, and data synchronization among ADP, SAP SuccessFactors, and other HR-related vendors/business partners to enhance efficiency and accuracy; ensure all HR-related systems comply with data privacy and security regulations and maintain the highest data protection standards.
• Develop and implement employee recognition and rewards programs and collaborate with the administration team to organize staff activities to promote a culture of appreciation and engagement.
• Design and administer performance-based recognition programs, spot awards, and other forms of recognition to reinforce desired behaviors and outcomes.
• Collaborate with HRBPs and business leaders to ensure alignment between recognition programs and organizational values and objectives.
• Other duties/projects as assigned.

COMPETENCIES

Problem Solving

Drive for Results

Managing & Measuring Work

Building Effective Teams

Motivating Others

SUPERVISORY RESPONSIBILITIES

This job has supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED EDUCATION, SKILLS and EXPERIENCES

• Bachelor’s degree in Human Resources, Business Administration, or related discipline from an accredited 4-year college/university is required.
• Certified in Total Rewards Professional (CTRP) and/or Certified Compensation Professional (CPP) is required; PHR/SPHR is highly preferred.
• Minimum of 5 years of related work experience of total rewards management, compensation, benefits, and recognition in which at least 3 years in a managerial position with team supervisory responsibilities.
• In-depth knowledge of compensation principles, practices, and trends, as well as applicable local, State & Federal laws and regulations (e.g. FLSA, EEO, ERISA, ADEA, FMLA, COBRA, HIPAA, USERRA, Social Security, and workers’ compensation).
• Experienced in payroll processing, benefits and leave administration in manufacturing industry for over 600 employees in US and Canada using ADP WFN or other comparable systems.
• Demonstrated proficiency with MS Office products (Outlook, Excel, PowerPoint and Word) and MS Teams; to include advanced MS Excel skills (Pivot-Tables, VLOOKUP’s, MACROs, using advanced-level formulas and etc.) required.
• Must have strong analytical skills, with the ability to interpret data, perform market analysis, and make data-driven decisions.
• Strong customer service orientation with demonstrated ability to establish and sustain relationships with both internal and external customers.
• Demonstrated ability to work independently and within a collaborative team-oriented environment using sound judgment in decision-making.
• Excellent communication skills, cross-functional collaboration skills, strong planning, and project management skills, and be able to work well with stakeholders and colleagues at all levels.
• Proven ability to multi-task and drive major projects from initiation to completion.
• Ability to be flexible and adapt to changing priorities and meet deadlines.
• Excellent organizational skills and attention to detail that transfers through day-to-day work and interactions, fostering sustained confidence in the HR team.
• Self-starter and willing to take initiative.
• Unequivocal commitment to the highest standards of personal and business ethics and conduct.
• Mission-driven, guided by core values, and a pleasure to work with.

LANGUAGE SKILLS

The individual must possess excellent written and verbal communication and presentation skills in English.

MATHEMATICAL SKILLS

The individual must apply fractions, percentages, ratios, and proportions to practical situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to use hands, arms and fingers while working at computer keyboard and office equipment to perform daily job functions.

Required to stand, sit, kneel, and walk when performing this job.

Occasional lifting and/or moving up to 20 pounds may be necessary.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The position is often in a typical office setting.

The noise level in the work environment is usually light and moderate.