Business Intelligence Business Analyst

3 weeks ago

Boca Raton, United States Cinch Home Services Full time

Position Summary:

Cinch Home Services, one of the nation’s leading providers of home service solutions, is seeking a BIBA to join our Analytics and Data Science team (or could report into Product & Strategy). In this role, you will bring your analytical and technical expertise, customer-focus, and strategic mindset to analyze complex datasets to identify patterns and trends and provide strategic and tactical recommendations to drive customer lifetime value inclusive of a key focus on retention growth. You will work closely with product, engineering, data scientists, and business stakeholders to ensure our technology facilitates customer-centric experiences and aligns with our strategic goals. The ideal candidate should be a self-starter, highly motivated, and curious.


Key Responsibilities:

  • Support the development and deployment of retention, upsell, and win back strategies to increase the profitability of our customer base, improve engagement and reduce church (maximize customer lifetime value) through analytical insights and informed business rules
  • Provide thought leadership against future modeling capabilities and renewal offers that enable acceleration of retention, revenue growth and improved operational efficiencies
  • Utilize data-driven insights and analytics to measure and track the effectiveness of initiatives, identify areas for improvement, and iterate on product features and functionalities
  • Leverage user data and A/B testing results to refine and optimize our initiatives, products and operating approach
  • Lead/Assist requirements gathering sessions with business and technical stakeholders to distill business and technical requirements, priorities, define key performance indicators (KPI) in development/support of the Bl, Data Warehouse & Data Science roadmap defined by the Business & Data Teams
  • Analyze business processes and functional requirements and steer the development of business cases in support of a data analytics outcome.

Conduct data analysis and collaborate with business and development teams to identify success criteria in analytics dashboards, alerts, and reports.

Design and develop analytic read-outs, and support reporting prototypes using industry standard tools

  • Present prototypes and documentation to convey complex information in a clear and concise manner

Champion data governance in congress with the BI Leader to provide data that is accurate, congruent, and dependable; this would be represented in Data Quality artifacts

  • Ensure the Data Analytics Information (Artifacts) are easily available to users for direct consumption
  • Collaborate with BIBA, Business Owners, Product Owners, PMs, and Quality Assurance teams to ensure timely delivery of projects

Be accountable for project results along with business and technology owners

  • Proactively, coach and motivate team members in analytics and business/system analysis practices
  • Perform other duties as assigned


Experience & Requisite Skills:

  • Adept at utilizing data analytics to derive insights on customer behaviors, communication effectiveness, business process performance improvements, and business planning
  • 5+ years’ experience leveraging data insights to design and implement key Customer Lifecycle Management strategies to boost profitability, elevate engagement and minimize churn (marketing, retention, and upselling) strongly preferred
  • 5+ years experience using data, data structures, and at least two analytics platforms and tech stacks such as Oracle, Teradata, Snowflake, AWS RDS/Redshift or MS SQL in an Agile environment
  • 5+ years experience with SQL and Business Intelligence report development tools such as Business Objects, SSRS, Cognos, MicroStrategy, Tableau, QlikView, Spotfire, etc.
  • 3+ years experience with Data Governance deliverables such as Business Glossary, Data Lineage, etc.
  • 3+ years’ experience in effective influencing and negotiation skills within an environment where resources may not be in direct control of this role, preferred
  • Subscription services experience, strongly preferred
  • Strong business acumen, with preferred industry experience in Retail, Warranty/Insurance, Field Service Management, Marketing, and/or Contact Center
  • Experience with at least two integration platforms, such as Talend, DataStage, Kafka, Oracle Data Integrator (ODI), etc.
  • Working knowledge of operations data platforms and Analytic Tools such as MicroStrategy and Tableau, Spotfire is a plus
  • Familiarity with working in an established design system and agile development teams
  • Proven ability to work in a fast-paced environment with multiple Solution Delivery teams and third-party vendors
  • Strong understanding of digital product development processes, methodologies, and best practices, with demonstrated experience in agile/scrum methodologies.
  • Ability to work with minimum supervision to achieve deliverables and exceed goals
  • Adept at navigating and leveraging a heavily cross-functional environment
  • MDM experience is a plus


Education:

Bachelor's degree in Statistics, Math or Computer Science or equivalent work experience

  • Business Intelligence Analyst

    2 days ago

    Boca Raton, Florida, United States Orangetheory Full time

    Job Title: Business Intelligence AnalystOrangetheory Fitness is seeking a highly skilled Business Intelligence Analyst to join our team. As a Business Intelligence Analyst, you will play a critical role in helping us make data-driven decisions and drive business growth.Key Responsibilities:Analyze business questions and communicate findings through briefs,...

  • Business Intelligence Business Analyst

    1 week ago

    Boca Raton, Florida, United States Cinch Home Services Full time

    Position Summary:Cinch Home Services is seeking a seasoned Business Intelligence Business Analyst to join our Analytics and Data Science team. As a key member of our team, you will leverage your analytical expertise to drive customer lifetime value, retention growth, and operational efficiency. You will work closely with product, engineering, data...

  • Business Intelligence Business Analyst

    2 weeks ago

    Boca Raton, Florida, United States Cinch Home Services Full time

    About the RoleCinch Home Services, a leading provider of home service solutions, is seeking a highly skilled Business Intelligence Business Analyst to join our Analytics and Data Science team. In this role, you will leverage your analytical expertise, customer focus, and strategic mindset to analyze complex datasets, identify patterns and trends, and provide...

  • Business Intelligence Business Analyst

    3 weeks ago

    boca raton, United States Cinch Home Services Full time

    Position Summary:Cinch Home Services, one of the nation’s leading providers of home service solutions, is seeking a BIBA to join our Analytics and Data Science team (or could report into Product & Strategy). In this role, you will bring your analytical and technical expertise, customer-focus, and strategic mindset to analyze complex datasets to identify...

  • Business Intelligence Business Analyst

    3 weeks ago

    Boca Raton, United States Cinch Home Services Full time

    Position Summary:Cinch Home Services, one of the nation’s leading providers of home service solutions, is seeking a BIBA to join our Analytics and Data Science team (or could report into Product & Strategy). In this role, you will bring your analytical and technical expertise, customer-focus, and strategic mindset to analyze complex datasets to identify...

  • Business Intelligence Business Analyst

    31 minutes ago

    Boca Raton, United States Cinch Home Services Full time

    Position Summary:Cinch Home Services, one of the nation’s leading providers of home service solutions, is seeking a BIBA to join our Analytics and Data Science team (or could report into Product & Strategy). In this role, you will bring your analytical and technical expertise, customer-focus, and strategic mindset to analyze complex datasets to identify...

  • Business Intelligence Director

    2 weeks ago

    Boca Raton, Florida, United States Shoes For Crews Full time

    About the RoleWe are seeking a highly skilled and experienced Business Intelligence Director to join our team at Shoes For Crews. As a key member of our leadership team, you will be responsible for providing strategic planning, leadership, and support to drive business growth and improvement.Key ResponsibilitiesLead research and analysis to support Marketing...

  • Senior Business Intelligence Developer

    5 days ago

    Boca Raton, Florida, United States Insight Global Full time

    Senior Business Intelligence DeveloperAbout the Role:We are seeking a highly skilled Senior Business Intelligence Developer to join our team at Insight Global. As a key member of our organization, you will be responsible for designing and implementing end-to-end enterprise Business Intelligence (BI) solutions using the latest Microsoft technologies.Key...

  • Business Analyst

    1 month ago

    Boca Raton, United States Fortune 500 Companies Full time

    Job Title: Business AnalystJob Location: Remote• Excellent Communication Skills: o Collaborate with stakeholders, including business users, developers, andproject managers, to gather and understand requirements e:ectively. o Clearly communicate project progress, challenges, and solutions to cross-functional teams. • Convert Business Requirements to User...

  • Business Analyst

    1 month ago

    Boca Raton, United States Fortune 500 Companies Full time

    Job Title: Business AnalystJob Location: Remote• Excellent Communication Skills: o Collaborate with stakeholders, including business users, developers, andproject managers, to gather and understand requirements e:ectively. o Clearly communicate project progress, challenges, and solutions to cross-functional teams. • Convert Business Requirements to User...

  • .Net Business Analyst

    1 month ago

    Boca Raton, United States Fortune 500 Companies Full time

    Job Title: Business Analyst/.Net Developer OR .Net Business Analyst OR Application Development Business AnalystJob Location: REMOTEThey support a .Net/C# critical "scheduling" application for ADT.This app schedules everyone, not just field services.This person will be fielding the requests and creating requirements for the Devs.They deal with a ton of web...

  • Business Systems Analyst

    6 days ago

    Boca Raton, Florida, United States ADMA Biologics Inc Full time

    Business Systems Analyst OpportunityWe are seeking a highly skilled Business Systems Analyst to join our team at ADMA Biologics Inc.Key Responsibilities:Facilitate the data solutions life cycle, including investigation, analysis, design, testing, and implementation.Collaborate with cross-functional teams to identify and resolve technical issues.Develop and...

  • Senior Business Analyst

    2 months ago

    Boca Raton, United States StevenDouglas Full time

    Title: Senior Business AnalystLocation: Boca Raton, FL, Fl Hybrid- 3 days onsiteWork Requirements: Those authorized to work in the United States without sponsorship are encouraged to apply.This role is not open to third party vendors.Summary:The Business Analyst plays a key role in supporting agile software development with a focus on Salesforce Commerce...

  • Lead Business Analyst

    4 weeks ago

    Boca Raton, Florida, United States StevenDouglas Full time

    Position: Senior Business AnalystLocation: Hybrid - 3 days onsiteEligibility: Candidates authorized to work in the United States without sponsorship are encouraged to apply.Note: This position is not open to third-party vendors.Overview:The Senior Business Analyst is instrumental in facilitating agile software development, particularly with a focus on...

  • Senior Business Analyst

    2 months ago

    Boca Raton, United States StevenDouglas Full time

    Title: Senior Business AnalystLocation: Boca Raton, FL, Fl Hybrid- 3 days onsiteWork Requirements: Those authorized to work in the United States without sponsorship are encouraged to apply.This role is not open to third party vendors.Summary:The Business Analyst plays a key role in supporting agile software development with a focus on Salesforce Commerce...

  • Lead Business Analyst

    1 month ago

    Boca Raton, Florida, United States StevenDouglas Full time

    Position: Senior Business AnalystLocation: Hybrid - 3 days onsiteEligibility: Candidates authorized to work in the United States without sponsorship are encouraged to apply.Note: This position is not open to third-party vendors.Overview:The Senior Business Analyst is integral in facilitating agile software development, particularly focusing on Salesforce...

  • Business Systems Analyst II

    1 week ago

    Boca Raton, Florida, United States SBA Communications Full time

    Business Systems Analyst IIThis position serves as a liaison between the business and IT to provide technical and business solutions that meet user needs.Primary Responsibilities:Act as a liaison between IT teams and business stakeholders.Provide technical and business solutions that meet user needs.Collaborate with IT teams to develop and implement business...

  • Business Support Specialist

    3 weeks ago

    Boca Raton, Florida, United States CCG Business Solutions, LLC Full time

    Job SummaryCCG Business Solutions, LLC is seeking a highly organized and detail-oriented Client Services/Hospitality Representative to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our office.Key ResponsibilitiesFront Desk Operations: Greet...

  • Senior Business Systems Analyst

    4 weeks ago

    Boca Raton, Florida, United States IQ-IA, Inc Full time

    Job OverviewWe are looking for two (2) Senior Business Systems Analysts to join our dynamic team.The Senior Business Systems Analyst will play a crucial role within the Planning, Accounting, and Ledger Management team. This position is part of a long-term initiative aimed at modernizing our financial management systems. The Analyst will engage with various...

  • Business Analyst

    2 months ago

    Boca Raton, United States Brooksource Full time

    Business Analyst 12 Month Rolling Contract Hybrid, Onsite 3 Days a WeekResponsible for coordinating and assisting the department to design, configure implement, test, and support a state-of-the-art omnichannel system. This includes ensuring a seamless transition between the legacy and a new omnichannel telephony system and integrated Voice Response (IVR) and...