Business Intelligence Business Analyst

4 months ago

boca raton, United States Cinch Home Services Full time

Position Summary:

Cinch Home Services, one of the nation’s leading providers of home service solutions, is seeking a BIBA to join our Analytics and Data Science team (or could report into Product & Strategy). In this role, you will bring your analytical and technical expertise, customer-focus, and strategic mindset to analyze complex datasets to identify patterns and trends and provide strategic and tactical recommendations to drive customer lifetime value inclusive of a key focus on retention growth. You will work closely with product, engineering, data scientists, and business stakeholders to ensure our technology facilitates customer-centric experiences and aligns with our strategic goals. The ideal candidate should be a self-starter, highly motivated, and curious.


Key Responsibilities:

  • Support the development and deployment of retention, upsell, and win back strategies to increase the profitability of our customer base, improve engagement and reduce church (maximize customer lifetime value) through analytical insights and informed business rules
  • Provide thought leadership against future modeling capabilities and renewal offers that enable acceleration of retention, revenue growth and improved operational efficiencies
  • Utilize data-driven insights and analytics to measure and track the effectiveness of initiatives, identify areas for improvement, and iterate on product features and functionalities
  • Leverage user data and A/B testing results to refine and optimize our initiatives, products and operating approach
  • Lead/Assist requirements gathering sessions with business and technical stakeholders to distill business and technical requirements, priorities, define key performance indicators (KPI) in development/support of the Bl, Data Warehouse & Data Science roadmap defined by the Business & Data Teams
  • Analyze business processes and functional requirements and steer the development of business cases in support of a data analytics outcome.

Conduct data analysis and collaborate with business and development teams to identify success criteria in analytics dashboards, alerts, and reports.

Design and develop analytic read-outs, and support reporting prototypes using industry standard tools

  • Present prototypes and documentation to convey complex information in a clear and concise manner

Champion data governance in congress with the BI Leader to provide data that is accurate, congruent, and dependable; this would be represented in Data Quality artifacts

  • Ensure the Data Analytics Information (Artifacts) are easily available to users for direct consumption
  • Collaborate with BIBA, Business Owners, Product Owners, PMs, and Quality Assurance teams to ensure timely delivery of projects

Be accountable for project results along with business and technology owners

  • Proactively, coach and motivate team members in analytics and business/system analysis practices
  • Perform other duties as assigned


Experience & Requisite Skills:

  • Adept at utilizing data analytics to derive insights on customer behaviors, communication effectiveness, business process performance improvements, and business planning
  • 5+ years’ experience leveraging data insights to design and implement key Customer Lifecycle Management strategies to boost profitability, elevate engagement and minimize churn (marketing, retention, and upselling) strongly preferred
  • 5+ years experience using data, data structures, and at least two analytics platforms and tech stacks such as Oracle, Teradata, Snowflake, AWS RDS/Redshift or MS SQL in an Agile environment
  • 5+ years experience with SQL and Business Intelligence report development tools such as Business Objects, SSRS, Cognos, MicroStrategy, Tableau, QlikView, Spotfire, etc.
  • 3+ years experience with Data Governance deliverables such as Business Glossary, Data Lineage, etc.
  • 3+ years’ experience in effective influencing and negotiation skills within an environment where resources may not be in direct control of this role, preferred
  • Subscription services experience, strongly preferred
  • Strong business acumen, with preferred industry experience in Retail, Warranty/Insurance, Field Service Management, Marketing, and/or Contact Center
  • Experience with at least two integration platforms, such as Talend, DataStage, Kafka, Oracle Data Integrator (ODI), etc.
  • Working knowledge of operations data platforms and Analytic Tools such as MicroStrategy and Tableau, Spotfire is a plus
  • Familiarity with working in an established design system and agile development teams
  • Proven ability to work in a fast-paced environment with multiple Solution Delivery teams and third-party vendors
  • Strong understanding of digital product development processes, methodologies, and best practices, with demonstrated experience in agile/scrum methodologies.
  • Ability to work with minimum supervision to achieve deliverables and exceed goals
  • Adept at navigating and leveraging a heavily cross-functional environment
  • MDM experience is a plus


Education:

Bachelor's degree in Statistics, Math or Computer Science or equivalent work experience

  • Business Intelligence Analyst

    7 days ago

    Boca Raton, United States Orangetheory Full time

    In anticipated future growth among our Business Intelligence / Data & Analytics team, Orangetheory Fitness will be accepting applications for our Business Intelligence Analyst (Pool) position. Once received, your application will be entered into our Business Intelligence Analyst talent database, where you will be contacted (if selected) at the start of the...

  • Key Business Intelligence Analyst

    3 days ago

    Boca Raton, Florida, United States Cella Careers Full time

    **Drive Strategic Growth through Data Insights**Cella Careers is seeking a highly skilled Senior Data Analyst to join our team. This role offers a unique opportunity to shape the trajectory of our company by directly contributing to high-level decisions and driving business growth.The ideal candidate will possess a strong background in Call Center Operations...

  • Business Intelligence Analyst

    4 weeks ago

    Boca Raton, Florida, United States FlexShopper Full time

    Job OverviewWe are seeking a highly skilled Business Intelligence Analyst - Data Modeling to join our team at FlexShopper. As a key member of our analytics department, you will be responsible for designing and implementing data visualization tools and dashboards to support business decision-making.In this role, you will work closely with our leadership team...

  • Business Intelligence Business Analyst

    4 months ago

    Boca Raton, United States Cinch Home Services Full time

    Position Summary:Cinch Home Services, one of the nation’s leading providers of home service solutions, is seeking a BIBA to join our Analytics and Data Science team (or could report into Product & Strategy). In this role, you will bring your analytical and technical expertise, customer-focus, and strategic mindset to analyze complex datasets to identify...

  • Business Intelligence Business Analyst

    6 days ago

    Boca Raton, United States Cinch Home Services, Inc. Full time

    Business Intelligence Business Analyst (Digital Product Lifecycle Management - LCM)Position Summary: Cinch Home Services, one of the nation's leading providers of home service solutions, is seeking a BIBA to join our Analytics and Data Science team (or could report into Product & Strategy). In this role, you will bring your analytical and technical...

  • Business Intelligence Business Analyst

    4 months ago

    Boca Raton, United States Cinch Home Services Full time

    Position Summary:Cinch Home Services, one of the nation’s leading providers of home service solutions, is seeking a BIBA to join our Analytics and Data Science team (or could report into Product & Strategy). In this role, you will bring your analytical and technical expertise, customer-focus, and strategic mindset to analyze complex datasets to identify...

  • Business Intelligence Data Insights Specialist

    6 days ago

    Boca Raton, Florida, United States Zeta Global Full time

    Zeta Global is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently.The RoleWe are seeking a skilled Data Analyst in Boca Raton, FL to join our team. As a key member of our organization, you will be...

  • Business Intelligence Strategist

    4 days ago

    Boca Raton, Florida, United States Cella Careers Full time

    Transform Your Career with a Senior Data Analyst Role at Cella CareersWe are seeking a highly skilled Senior Data Analyst to join our team and contribute to the growth and success of our organization. As a key member of our data analytics team, you will play a critical role in enhancing our call center operations, marketing strategies, and overall business...

  • Business Transition Specialist

    3 weeks ago

    Boca Raton, Florida, United States Business Exit Advisors Full time

    Join Business Exit Advisors as a Business Transition Specialist and take your career to new heightsIn this critical role, you will be responsible for driving process improvements, ensuring smooth operations, and delivering exceptional client experiences. If you have a passion for business brokerage and possess excellent organizational skills, we encourage...

  • Business Operations Manager

    3 weeks ago

    Boca Raton, Florida, United States Business Exit Advisors Full time

    Job DescriptionWe are seeking a skilled Business Operations Manager to join our team at Business Exit Advisors. As a key member of our organization, you will be responsible for coordinating meetings, developing operational systems, and providing exceptional client satisfaction.Key Responsibilities:Coordinate Meetings: Schedule, prepare, and follow-up on...

  • Business Intelligence Director Lead

    3 weeks ago

    Boca Raton, Florida, United States Shoes For Crews North America, LLC Full time

    At Shoes For Crews North America, LLC, we're on a mission to revolutionize workplace safety with our cutting-edge protective footwear solutions. As a Business Intelligence Director Lead, you'll play a pivotal role in driving strategic planning and leadership for our company.About the JobWe're seeking an exceptional individual to fill this key position,...

  • Business Analyst

    1 month ago

    Boca Raton, United States Pursuit Software Full time

    Position: Business Analyst Location: Boca Raton, FL (Day 1 Onsite) Duration: Long Term Contract Visa : Any Responsibilities: •Work with technology teams, business teams, vendors, and subject matter experts to perform daily activities and serve as a conduit between them through triage, research, requirements, testing, and support. •Serve as a business...

  • Senior Business Operations Manager

    3 weeks ago

    Boca Raton, Florida, United States Business Exit Advisors Full time

    Are you a highly motivated and detail-oriented professional seeking a challenging role in business operations? We are looking for an experienced Senior Business Operations Manager to join our team at Business Exit Advisors.About the RoleThis is a unique opportunity to leverage your skills in process improvement, project management, and team leadership to...

  • Business Intelligence Specialist

    5 days ago

    Boca Raton, Florida, United States Crisis24 Full time

    Career Opportunity at Crisis24Crisis24 offers a unique opportunity for individuals to join a dynamic team that is dedicated to delivering high-quality risk management and crisis response solutions to clients worldwide.The Financial Analyst (Entry-Level) position is an excellent opportunity for individuals who are passionate about finance and eager to learn...

  • Business Intelligence Delivery Manager

    3 weeks ago

    Boca Raton, Florida, United States Data Meaning Full time

    Job Summary:We are seeking an experienced Data Visualization Lead to join our team at Data Meaning. The successful candidate will have a strong background in data visualization, business intelligence, or analytics, with at least 3+ years in a leadership role.The ideal candidate will be responsible for leading and managing data visualization projects, team...

  • Senior Business Analyst I

    6 days ago

    Boca Raton, United States LexisNexis Risk Solutions Full time

    Salesforce Service Cloud Business Systems Analyst. This hybrid role must sit in either Alpharetta Georgia or Boca Raton Florida. Are you looking for an innovative Business Systems Analyst Role to Support our critical Salesforce initiatives? About the role: As a Business Systems Analyst supporting Salesforce Service Cloud you will work with users from...

  • Senior Business Analyst

    5 days ago

    Boca Raton, Florida, United States wiZeHR Solutions Full time

    Job Description:wiZeHR Solutions has retained a highly skilled and detail-oriented Senior Data Analyst to join our client's innovative team. This role is ideal for a data professional with 5-10 years of experience in data analysis, data-driven decision-making, and advanced analytics. The successful candidate will be instrumental in developing and maintaining...

  • Business Intelligence Expert

    3 weeks ago

    Boca Raton, Florida, United States LendingOne Full time

    About LendingOneLendingOne is a direct private lender for real estate professionals, specializing in business-purpose mortgage loans for non-owner-occupied investment properties.We offer fix/flip bridge loans and long-term rental financing, and have provided over $5 billion in real estate capital. Our company values its employees and provides a platform that...

  • Business Analyst I, II, III

    7 days ago

    Boca Raton, United States Windward Risk Managers Full time

    Job DetailsJob Location Corporate Office - Boca Raton, FL Remote Type Optional Work from Home Position Type Full Time Education Level 4 Year Degree Travel Percentage None Job Shift Day DescriptionPosition Summary: We are looking for a self-driven, detail-oriented Property and Casualty (P&C) Business Analyst with a strong sense of ownership and a...

  • Government Pricing and Contracting Analyst

    4 days ago

    Boca Raton, Florida, United States ADMA BIOMANUFACTURING LLC Full time

    Job DescriptionADMA BIOMANUFACTURING LLC is committed to excellence and integrity in the biopharmaceutical industry. We currently have an exciting opportunity available for a Government Pricing and Contracting Analyst to support our market access operations.Primary ResponsibilitiesSupport ADMA BIOMANUFACTURING LLC's government pricing, commercial...