Store Director
4 weeks ago
Broken English Jewelry is seeking a full-time Store Director to join our team at our beautiful store in Santa Monica at the Brentwood Country Mart
Our luxury jewelry boutique is one of the leading retailers of jewelry. We are looking for someone who is is energetic and enthusiastic, willing to engage customers with a sales-minded attitude, displays pride in our stores through strong work ethics, organizational skills, and cleanliness. This candidate also possesses strong management and judgement, is a self-starter with exceptional customer service, and a great attention to detail. They will have an established client book, extensive high-end sales experience, and is a team player.
STORE DIRECTOR POSITION OVERVIEW
Operations
- Drive to meet and exceed performance expectations.
- Head all store operational tasks which include but are not limited to; inventory, cash protection, loss prevention, and overheard and supply costs.
- Screening resumes, reaching out, setting up interviews, and vetting potential new hires as well as making sure the store is always staffed properly.
- Creating monthly schedules, overseeing protocols, and making sure staff is always following company standards.
- Monitoring staff hours and holding all accountable for properly taking lunch breaks, clocking in and out, etc.
- Putting together semi-monthly payroll and commission reports ensuring all numbers are accurate.
- Maintain solid communication and feedback with the main office and upper management.
- Reporting to and communicating with CEO and General Manager about day-to-day workflow, goals, processes, and updates.
Sales and Revenue Growth
- Maintain responsibility for overall financial performance of their respective location and always striving to accomplish and exceed store wide sales targets.
- Develop strategies to maximize performance by keeping the store fresh with product, visual merchandising, and client development training.
- Looking over monthly sales to ensure accuracy and putting together monthly sales report.
- Assist the efforts of the store and all associates at the location while contributing to store sales.
- Retaining and building upon existing client relationships, as well as actively seeking new client relationships.
Staff Management
- Training, coaching, and working to keep exemplary retainment of retail staff.
- Assist sales associates with customer interactions to elevate the level of customer services and teach associates how to properly engage with customers.
- Maintain teamwork and uphold a safe, supportive, positive, productive, and inclusive environment.
- Lead with honestly, transparency, and a collaborative mindset.
- Comfortability in assisting CEO and General Manager with employee write ups, onboarding and offboarding, hiring, and firing.
Customer Service
- Demonstrate excellent product knowledge and delivering said knowledge to staff to ensure excellent client experience.
- Display best in class customer service techniques, clienteling standards, and sales interactions.
- Structuring clienteling framework for self and staff to meet store goals.
- Extensive knowledge and understanding of Fine Jewelry and all the materials, techniques, and fabrications.
Quality and Inventory Control
- Reporting to Inventory Coordinator about day-to-day inventory needs, discrepancies, loss, and damage in a timely manner.
- Lead and participate in monthly inventory counts and making sure they are completed by deadline keeping Inventory Coordinator updated on completion, delays, etc.
- Quality control of all merchandise, making sure all items are kept in pristine selling condition.
- Maintain active knowledge of store inventory while keeping things organized and knowing what all equipment is for and where it is located.
- Organizing and reorganizing supplies, restocking, and taking care of any necessary repairs in a timely manner.
- Ensure the interior and exterior of the store is kept in pristine condition and making sure the store, office, and storage facilities are properly stocked, maintained, and clean always.
PROFESSIONAL QUALIFICATIONS
- High School diploma or GED equivalent
- Minimum of 5 years of luxury retail store management experience or relevant customer related experience.
- Working knowledge of Lightspeed POS inventory management software and Shopify
- Proven track record in sales generation, managing the achievement of commercial results.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in market.
- Strong sales floor experience and a proven track record.
- Enjoy connecting with customers, staff, and corporate personnel, and demonstrate an enthusiastic and positive attitude.
- Knowledge and understanding of merchandise features, fitting techniques, and fashion trends.
- Communicate effectively, both verbally and in writing.
- Be a clear thinker, analyze and resolve problems exercising good judgment.
- Demonstrates a willingness to take on new tasks with a general attitude that no task is too small, impossible, or cannot be improved.
Salary:
Competitive salary PLUS commission
Benefits:
PTO, Sick Days, Health Care
-
Store Leader
7 days ago
Los Angeles, California, United States The Container Store Full timeJob Summary:The Container Store is seeking a highly skilled and experienced Store Leader to join our team. As a Store Leader, you will be responsible for leading a team of sales associates and managers to achieve sales goals and provide exceptional customer service.Key Responsibilities:Lead and develop a team of sales associates and managers to achieve sales...
-
Store Leader
4 weeks ago
Los Angeles, California, United States The Container Store Full timeJob Summary: The Container Store is seeking a highly skilled and experienced General Manager to lead our store team. As a General Manager, you will be responsible for managing the store's operations, driving sales growth, and delivering exceptional customer service. Key Responsibilities: Lead and develop a high-performing team to achieve sales goals and...
-
Store Manager
1 month ago
Los Angeles, California, United States The Container Store Full timeJob Title: General ManagerThe General Manager is the leader of the store, responsible for managing the values and attitudes of the people they lead to provide exceptional customer service, drive our business, and achieve our business goals.Key Responsibilities:Lead and develop a high-performing management team, including a Visual Sales Manager, a Training...
-
Store Leader
2 weeks ago
Los Angeles, California, United States The Container Store Full timeJob Title: General ManagerOverview:The General Manager is a key leadership position responsible for driving business growth, achieving sales goals, and fostering a culture of exceptional customer service and team development.Responsibilities:As a General Manager, you will be responsible for:Leading a team of managers and staff to achieve sales and payroll...
-
Store Manager
4 weeks ago
Los Angeles, California, United States The Container Store Full timeJob Title: General ManagerAt The Container Store, we are seeking a highly skilled and experienced General Manager to lead our store team to achieve exceptional results. As a General Manager, you will be responsible for managing the store's operations, driving sales growth, and providing exceptional customer service.Key Responsibilities:Lead and develop a...
-
Executive Store Leader
3 weeks ago
Los Angeles, California, United States The Container Store Full timeAbout This RoleThe Container Store is seeking an experienced Executive Store Leader to lead our store team and drive business results. As a key member of our management team, you will be responsible for managing the store's operations, leading a team of sales associates, and delivering exceptional customer service.Key ResponsibilitiesTeam Management: Build...
-
Store Director
1 month ago
Los Angeles, United States Broken English Jewelry Full timeBroken English Jewelry is seeking a full-time Store Director to join our team at our beautiful store in Santa Monica at the Brentwood Country Mart!Our luxury jewelry boutique is one of the leading retailers of jewelry. We are looking for someone who is is energetic and enthusiastic, willing to engage customers with a sales-minded attitude, displays pride in...
-
Store Director
3 weeks ago
Los Angeles, United States Broken English Jewelry Full timeBroken English Jewelry is seeking a full-time Store Director to join our team at our beautiful store in Santa Monica at the Brentwood Country Mart!Our luxury jewelry boutique is one of the leading retailers of jewelry. We are looking for someone who is is energetic and enthusiastic, willing to engage customers with a sales-minded attitude, displays pride in...
-
Store Director
2 weeks ago
Los Angeles, California, United States GUESS?, Inc. Full timeJob Title: Store ManagerAt GUESS?, Inc., we are seeking a highly skilled and experienced Store Manager to lead our retail store team. As a Store Manager, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of store operations.Key Responsibilities:People Development: Recruit, train, and develop a...
-
Store Director
2 weeks ago
Los Angeles, California, United States GUESS?, Inc. Full timeStore Manager **Job Summary** We are seeking a highly motivated and experienced Store Manager to join our team at GUESS?, Inc. The ideal candidate will have a proven track record of driving sales and profit results, as well as training and developing a team of individuals. **Key Responsibilities** * Recruit, hire, develop, and retain high-quality...
-
Retail Store Director
2 weeks ago
Los Angeles, California, United States Cole Haan Full timeAs a key member of the Cole Haan team, the Evening Store Manager will be responsible for driving sales and profitability targets while ensuring long-term business growth.The ideal candidate will have a strong background in retail management, with experience in leading teams and achieving sales goals.Key responsibilities will include:Directing and controlling...
-
Assistant Store Manager
5 months ago
Los Angeles, United States The Salvation Army Full time $18Assistant Store Manager - Pico BlvdPay Rate: $18.28/PHBecome part of the dedicated Sales team at Salvation Army! Together we can continue to serve and impact our local community. We are hiring for a full-time Assistant Store Manager at our Pico Location. It is a great opportunity to improve your leadership skills and experience while contributing to the...
-
Retail Store Director
2 weeks ago
Los Angeles, California, United States Jenna Cooper | LA Full timeThe Retail Store Manager plays a pivotal role in ensuring the store runs efficiently, meets sales targets, and provides excellent customer service. This managerial position oversees all retail responsibilities within the shop, including staff management, scheduling, clienteling, customer service, sales strategy, and inventory control.The job includes sales...
-
Retail Store Director
4 weeks ago
Los Angeles, California, United States Jenna Cooper | LA Full timeThis is a key leadership role at Jenna Cooper | LA, overseeing all retail responsibilities within the store. We are seeking a reliable, action-oriented, and personable individual to coordinate store operations, including staff management, scheduling, clienteling, customer service, sales strategy, and inventory control.The successful candidate will be...
-
Visual Merchandising Director
4 weeks ago
Los Angeles, California, United States Guitar Center Full timeJob Title: Visual Merchandising DirectorGuitar Center is seeking a highly skilled Visual Merchandising Director to lead our visual merchandising efforts and drive sales across our retail stores. As a key member of our marketing and creative services team, you will be responsible for developing and implementing visual merchandising strategies that enhance the...
-
Los Angeles Store Manager Position
2 weeks ago
Los Angeles, California, United States Spinelli Kilcollin Full timeLos Angeles Store Manager Job DescriptionSpinelli Kilcollin, a fine jewelry brand, is seeking a dynamic store manager for its Los Angeles location. This role is pivotal in serving as a brand ambassador by generating new leads, delivering exceptional customer service, demonstrating product expertise, and providing leadership within the Retail team.Key...
-
Director of Merchandise Planning and Buying
2 weeks ago
Los Angeles, California, United States Joe's Jeans Full timeJob Title: Director of Planning and BuyingCentric Brands is seeking a highly skilled and experienced Director of Planning and Buying to join our team. As a key member of our leadership team, you will be responsible for directing and overseeing the planning, buying, and allocation functions for Joe's Jeans e-commerce and stores.Key Responsibilities:Develop...
-
Los Angeles Store Manager Position
2 weeks ago
Los Angeles, California, United States Spinelli Kilcollin Full timeJob Title: Los Angeles Store ManagerSpinelli Kilcollin, a renowned fine jewelry brand, is seeking a dynamic and experienced Store Manager to lead its new Los Angeles location. As a key member of the Retail team, this individual will be responsible for driving sales, delivering exceptional customer service, and fostering a positive work environment.Key...
-
New York Store Manager
3 weeks ago
Los Angeles, United States Spinelli Kilcollin Full timeNew York Store ManagerLos Angeles-based fine jewelry brand Spinelli Kilcollin is seeking a dynamic store manager for its New York City store. As we expand our direct-to-consumer operations and prioritize client-facing sales, this role is pivotal in serving as a brand ambassador by generating new leads, delivering exceptional customer service, demonstrating...
-
New York Store Manager
1 month ago
Los Angeles, United States Spinelli Kilcollin Full timeNew York Store ManagerLos Angeles-based fine jewelry brand Spinelli Kilcollin is seeking a dynamic store manager for its New York City store. As we expand our direct-to-consumer operations and prioritize client-facing sales, this role is pivotal in serving as a brand ambassador by generating new leads, delivering exceptional customer service, demonstrating...
