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Inside Sales Coordinator

2 months ago


New York, United States Freshy Full time

Inside Sales Coordinator

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Freshy, a leading NY & DC based WordPress web design and development agency, is looking to hire a remote full-time Inside Sales Coordinator.


The ideal candidate must have extensive experience in sales, client-facing communication, and the digital agency / website design agency industry, and be highly motivated to excel in a fast-paced, results-driven environment.


The primary position responsibilities include: 

  • Execute ongoing sales activities and manage client relationships to achieve sales targets
  • Ensure effective and consistent communication with clients through various channels (calls, video calls, emails, etc.)
  • Scope, price, and manage sales proposals to ensure accuracy, competitiveness, and alignment with client needs
  • Maintain high standards of sales performance by ensuring that all deals are executed with excellence and that what we sell is driving positive customer experiences
  • Foster and grow strong relationships with clients, ensuring satisfaction, retention, and loyalty through personalized attention and professional service
  • Assist and provide creative problem-solving support to other sales team members and the company as a whole
  • Track and report key metrics to the Sales Team Lead such as, but not limited to:
  • Meetings Booked, Proposals Sent, Conversion Rate, MRR Growth, Forecasting Future Sales Performance, etc



Freshy is seeking a candidate who will take initiative and approach our client relationships with a confident and positive attitude in a fast-paced environment.


*This is a remote work position*

Hours based on Eastern Time


Requirements:

  • 3+ years of digital, website, or similar sales or account management experience
  • Excellent communication and interpersonal skills
  • Excellent organizational skills & detail-oriented
  • Ready to work in a fast-paced environment
  • Customer service/support experience a plus
  • Understanding of and experience with WordPress, Web Design/Dev, DNS, Light HTML & CSS preferred
  • SEO and other digital marketing knowledge a plus


Salary Range:

Based on experience, starting at $55k + sales bonus schedule