Digital Experience Specialist
1 month ago
Company Overview:
FlutterHabit was launched in 2019 by Kasey Jackson and her husband Tim, creating salon-quality style lashes, in less time, for less money. They launched with one lash style, The Original, and haven’t slowed down since, continuing to be fueled by their two core values, empowerment and self-care. While amassing tens of thousands of monthly subscribers and hundreds of thousands of customers around the world, FlutterHabit continues to expand and innovate to fill the needs of gaps in the market with an additional lash category, application tools, and a brand-new eyebrow category.
FlutterHabit is committed to continuing to disrupt the beauty industry with products that meet the needs of customers while never compromising on safety, quality, or the values that have helped us build our incredible community.
Job Summary:
Working across the Lash Division, the Digital Experience Specialist will be responsible for optimizing our online presence and ensuring a seamless, engaging, and intuitive digital experience for our customers. This role involves working closely with marketing, design, and our ecommerce teams to enhance our digital touchpoints, ensuring they align with our brands’ goals and drive customer satisfaction and conversion.
Primary Responsibilities:
User experience:
- Collaborate with design and development teams to create a cohesive experience from ads to conversion on our website.
- Propose ideas and innovative solutions for on-site experience
- Stay up to date with the latest digital trends and best practices.
Digital Strategy and Analytics:
- Monitor and analyze website performance metrics using tools such as Google Analytics, Hotjar, etc and identify opportunities for improvement as it relates to the digital marketing experience.
- Work closely with the ecommerce coordinator and director to develop and execute an A/B test roadmap to optimize digital channels and enhance user engagement.
Project Management:
- Plan and oversee content updates and ensure consistency in tone, style, and branding across all digital platforms.
- Organize Asana projects and ensure full ecommerce experience is considered based on campaign level.
- Cross collaborates between internal and external teams to ensure tasks are completed and components are delivered in a timely manner.
- Ensure all stock issues and project movements are communicated efficiently to avoid performance issues.
Email, SMS, Loyalty and Subscription:
- Own the planning process for email and SMS from strategy to sending.
- Work closely with the creative team to continually refresh content and make edits to programs to drive performance.
- Work closely with the ecommerce coordinator to ensure loyalty and subscription programs deliver a strong user experience, while working to evolve and grow the respective programs based on best practices.
Cross-functional Collaboration:
- Partner with marketing teams to align digital experience strategies with broader marketing goals and campaigns.
- Work closely with internal and external teams to drive a strong user experience and deliver quality content at every stage of the digital funnel.
- Work closely with the customer service team to address related concerns.
Experience / Abilities:
- Bachelor’s degree in Business, Marketing, Communications, or other related field
- 2+ years of experience in an ecommerce role, with an understanding of ecommerce best practices, KPIs and reporting. The preferred candidate should have experience using Shopify Plus, Google Analytics, Asana and content management systems
- Previous beauty or CPG (consumer packaged goods) experience is desired
- Experience with Adobe Photoshop and/or Figma is a plus
- Proficient with Microsoft Office Suite; Excel (vlookup, pivot tables) and PowerPoint (presentation building) skills required.
- Experience with A/B testing and conversion rate optimization.
- Strong attention to detail with exceptional project management and organizational skills
- Excellent problem-solving and communication skills, both oral and written
- Team player who works well both collaboratively and autonomously
- Must be able to work in Frisco, Texas office
Competencies:
INTERPERSONAL SKILLS – This role demonstrates the ability to understand relationship-orientated aspects of social effectiveness and to operate successfully in a variety of social exchanges
PRUDENCE – This position must demonstrate a willingness to see the perspective of others and an inherent respect for divergent opinions
COMPETENCE – The incumbent should demonstrate proficiency in their area of expertise
DECISION MAKING – This role will be required to display the ability to make good decisions and / or lead a sound decision-making process
INFLUENCING SKILLS – This Leader will have the ability to successfully inspire peers, subordinates, and managers
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Employees are regularly required to talk or hear
Employees frequently are required to stand, walk, and use hands and arms to reach for items and / or materials
Employees are occasionally required to lift office products and supplies, up to 20 pounds.
Hours:
This position is a full-time position
Hybrid work schedule
EEO Statement:
It is Company policy to provide equal opportunity in employment, development and advancement for all qualified persons without regard to age (40 and over), ancestry, sex/gender (including gender identity, gender expression, pregnancy, childbirth and related medical conditions), color, marital status, registered domestic partner status, medical condition, genetic characteristics/information, national origin, physical or mental disability, race, religion (including religious dress and grooming practices), sexual orientation, military and veteran status, or any other classification protected by applicable law.
-
Digital Experience Specialist
1 month ago
Frisco, United States FlutterHabit Full timeCompany Overview:FlutterHabit was launched in 2019 by Kasey Jackson and her husband Tim, creating salon-quality style lashes, in less time, for less money. They launched with one lash style, The Original, and haven’t slowed down since, continuing to be fueled by their two core values, empowerment and self-care. While amassing tens of thousands of monthly...
-
Digital Cinema Support Specialist
4 days ago
Frisco, Texas, United States Cinemark Full timeAbout the RoleCinemark is seeking a highly skilled Digital Cinema Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing first-level technical support for digital cinema and theatre systems equipment across all Cinemark locations in the US.Key ResponsibilitiesTechnical Support: Respond to...
-
Digital Product Manager
2 weeks ago
Frisco, United States ThemeSoft Full timeJob Title- Technical Product ManagerLocation- Atlanta, GA or Frisco, TXCustomer is looking for strong and recent experience in-1. Digital customer experiencea. Frontend Designb. CDN ( Content Delivery Network)c. Page performanced. Web Security2. Product Owner Experience in Front End Web Development a. Product Vision b. Roadmaps c. Product Breakdown and lead...
-
Digital Product Manager
3 weeks ago
Frisco, United States Themesoft Inc. Full timeJob Title- Technical Product ManagerLocation- Atlanta, GA or Frisco, TXCustomer is looking for strong and recent experience in-1. Digital customer experiencea. Frontend Designb. CDN ( Content Delivery Network)c. Page performanced. Web Security2. Product Owner Experience in Front End Web Development a. Product Vision b. Roadmaps c. Product Breakdown and lead...
-
Digital Product Manager
3 weeks ago
Frisco, United States Themesoft Inc. Full timeJob Title- Technical Product ManagerLocation- Atlanta, GA or Frisco, TXCustomer is looking for strong and recent experience in-1. Digital customer experiencea. Frontend Designb. CDN ( Content Delivery Network)c. Page performanced. Web Security2. Product Owner Experience in Front End Web Development a. Product Vision b. Roadmaps c. Product Breakdown and lead...
-
Customer Experience Specialist
2 months ago
Frisco, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Digital Media Coordinator
2 weeks ago
Frisco, Texas, United States AEG Full timeAbout the RoleWe are seeking a highly motivated and creative Content Creation Specialist to join our team at AEG. As a key member of our digital media team, you will have the opportunity to work with our experienced staff to develop and implement engaging content strategies that showcase our brand and values.Key ResponsibilitiesProduce high-quality content...
-
Championship Digital Product Manager
4 weeks ago
Frisco, Texas, United States teamworkonline Full timeJoin a team of proud, passionate, and caring people that together share their diverse talents and backgrounds to serve our members and grow the game of golf. Being at the PGA of America means you are supported, respected, and appreciated for your contributions.The Digital Product Manager will oversee critical product executions, product updates and vendor...
-
Championship Digital Product Manager
4 weeks ago
Frisco, United States teamworkonline Full timeJoin a team of proud, passionate, and caring people that together share their diverse talents and backgrounds to serve our members and grow the game of golf. Being at the PGA of America means you are supported, respected, and appreciated for your contributions.The Digital Product Manager will oversee critical product executions, product updates and vendor...
-
Client Engagement Specialist
2 weeks ago
Frisco, Texas, United States Christy Brott - State Farm Agent Full timeJob OverviewCompany Overview: Christy Brott State Farm Agency is a pioneering and vibrant player in the insurance sector, actively seeking dedicated and driven individuals to join our ranks as Client Engagement Specialists. If you possess a strong desire to foster relationships and drive sales, this is a remarkable opportunity to launch your career in...
-
Retail Associate
11 hours ago
Frisco, Texas, United States Sam's Club Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate - Member Experience Specialist. In this role, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...
-
Guest Experience Specialist
3 months ago
Frisco, United States The Pinnacle Companies Full timeJob DescriptionJob DescriptionSalary: 25At The Pinnacle Companies, we're more than just a business; we're a family that thrives on enhancing the lives of others. As a world-class leader in the lifecycle of luxury vacation homes, we excel in architecture, construction, interior design, property management, and vacation rentals. Our culture is our...
-
Digital Cinema Call Center Representative
2 months ago
Frisco, United States Cinemark Full timeJoin Our Team As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global presence of 20,000 movie lovers working together to make unforgettable experiences. Role Summary: The Digital Cinema Call Center Representative acts as first level...
-
Digital Cinema Call Center Representative
2 weeks ago
Frisco, United States Cinemark Full timeJoin Our Team As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global presence of 20,000 movie lovers working together to make unforgettable experiences. Role Summary: The Digital Cinema Call Center Representative acts as first level...
-
Customer Experience Specialist
1 month ago
Frisco, United States Cottonwood Residential Full timeHiring Immediately! Customer Experience/Leasing Specialist needed at Stonebriar of Frisco Apartments in Frisco, TX! Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to...
-
Customer Experience Specialist
1 month ago
Frisco, United States Cottonwood Residential Full timeJob DescriptionJob DescriptionHiring Immediately! Customer Experience/Leasing Specialist needed at Stonebriar of Frisco Apartments in Frisco, TX!Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your...
-
Client Success Specialist
2 weeks ago
Frisco, Texas, United States Lexipol Full timeContract Media Client Success SpecialistFull-time contract positionThis role is hybrid.No agencies.At Lexipol, we are dedicated to fostering safer communities and empowering frontline professionals with top-tier content and technology. Our exceptional team collaborates closely with law enforcement, fire services, EMS, corrections, and local government...
-
Marketing Engagement Specialist
2 weeks ago
Frisco, Texas, United States University of North Texas System Full timeJob Title: Marketing Engagement SpecialistCompany: University of North Texas SystemAbout Us: The University of North Texas System stands as a premier educational establishment in the Dallas-Fort Worth area, dedicated to fostering excellence, innovation, and transformative educational experiences. We invite you to join our team and contribute to a culture...
-
Marketing Communications Specialist
2 weeks ago
Frisco, Texas, United States University of North Texas System Full timeJob Title: Marketing Communications SpecialistCompany: University of North Texas SystemAbout Us: The University of North Texas System stands as a premier educational institution in the Dallas-Fort Worth area, dedicated to fostering excellence, innovation, and transformative educational experiences. We invite you to join our team, where we uphold a culture...
-
Digital Content Creator
1 week ago
Frisco, Texas, United States AEG Full timeAbout the RoleWe are seeking a highly skilled and motivated Video Production Specialist to join our team at AEG. As a key member of our communications and media department, you will be responsible for creating engaging video content that showcases our organization's mission and values.Key ResponsibilitiesDevelop and produce high-quality video content for...