Data Center Technician
4 weeks ago
Job Summary
Jones Lang LaSalle IP, Inc. is seeking a highly skilled Data Center Technician to join our team. As a Data Center Technician, you will be responsible for performing a variety of tasks to ensure the smooth operation of our data centers.
Responsibilities
- Handle tape backup media and prepare for offsite storage if applicable.
- Perform ad hoc requests as directed by on-site management.
- Prepare and coordinate and receive incoming shipments. Compare packing lists with purchase details to ensure accurate make, model, and quantities are received. Receipt SRM.
- Perform remote hands support e.g. power cycles, physical equipment and cabling inspections, swap out failed components, testing of copper and fiber cables, handle storage media, and enter troubleshooting commands.
- Perform hardware installations - rack / stack.
- Perform cable installations (routing, terminating) and testing.
- Perform hardware cabling troubleshooting
- Support Service Manager processes (e.g. Service Request, Incident, Change) by creating, updating, and closing associated tickets.
- Support Power Maintenance Events (PME) - active involvement in the planning through an assigned role.
- Track and maintain adequate sparing levels.
- Perform physical audits and ensure the Service Manager database is updated and accurate.
Requirements
- 2+ years of experience as a data center technician or similar discipline in a data center mission critical environment.
- Strong technical, analytical, and problem-solving skills.
- Ability to complete tasks and deliverables within expected timelines
- Excellent organizational skills, strong attention to details, and willingness to learn and be methodical about following procedures.
- Able to work independently as a part of a larger team in a global organization.
- Able to multitask in high pressure situations and take ownership of project / tasks from planning, deployment, and post-deployment support.
Education
- High School diploma or equivalent.
- 2-year technical degree or equivalent work experience.
Work Environment
- Ability and willingness to work shifts (day, evening, overnight, and weekend) and provide on-call support on a rotational basis.
Personalized Benefits
Jones Lang LaSalle IP, Inc. recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
Some of these benefits may include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
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