Data Center Technician

4 weeks ago


Plano, Texas, United States Jones Lang LaSalle IP, Inc. Full time

Job Summary

Jones Lang LaSalle IP, Inc. is seeking a highly skilled Data Center Technician to join our team. As a Data Center Technician, you will be responsible for performing a variety of tasks to ensure the smooth operation of our data centers.

Responsibilities

  • Handle tape backup media and prepare for offsite storage if applicable.
  • Perform ad hoc requests as directed by on-site management.
  • Prepare and coordinate and receive incoming shipments. Compare packing lists with purchase details to ensure accurate make, model, and quantities are received. Receipt SRM.
  • Perform remote hands support e.g. power cycles, physical equipment and cabling inspections, swap out failed components, testing of copper and fiber cables, handle storage media, and enter troubleshooting commands.
  • Perform hardware installations - rack / stack.
  • Perform cable installations (routing, terminating) and testing.
  • Perform hardware cabling troubleshooting
  • Support Service Manager processes (e.g. Service Request, Incident, Change) by creating, updating, and closing associated tickets.
  • Support Power Maintenance Events (PME) - active involvement in the planning through an assigned role.
  • Track and maintain adequate sparing levels.
  • Perform physical audits and ensure the Service Manager database is updated and accurate.

Requirements

  • 2+ years of experience as a data center technician or similar discipline in a data center mission critical environment.
  • Strong technical, analytical, and problem-solving skills.
  • Ability to complete tasks and deliverables within expected timelines
  • Excellent organizational skills, strong attention to details, and willingness to learn and be methodical about following procedures.
  • Able to work independently as a part of a larger team in a global organization.
  • Able to multitask in high pressure situations and take ownership of project / tasks from planning, deployment, and post-deployment support.

Education

  • High School diploma or equivalent.
  • 2-year technical degree or equivalent work experience.

Work Environment

  • Ability and willingness to work shifts (day, evening, overnight, and weekend) and provide on-call support on a rotational basis.

Personalized Benefits

Jones Lang LaSalle IP, Inc. recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

Some of these benefits may include:

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays


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