FedEx Business Contact Manager

2 months ago


Wausau, United States Diversified Inc Full time

About Us:

Diversified Inc. is a dynamic organization committed to excellence and continuous improvement. We are seeking a dedicated individual to join our team as a FedEx Business Contact (BC) / Maintenance Coordinator. This role is pivotal in ensuring the smooth operation of our FedEx division while also coordinating maintenance activities across all divisions of Diversified Inc.


Role Overview:

The FedEx Business Contact (BC) / Maintenance Coordinator will be responsible for overseeing daily Pickup and Delivery (P&D) operations acting as a liaison between drivers and upper management and facilitating maintenance coordination across all divisions of Diversified Inc. This position reports directly to the Division Lead and requires strong leadership communication and organizational skills.


Primary Responsibilities:

Ensure the successful of daily P&D operations.
Utilize Dynamic Route Optimization (DRO) and plan routes daily/nightly.
Distribute daily routes to drivers and ensure attendance.
Support the development of company policies and procedures.
Attend daily FedEx meetings to review previous day results.
Complete and process all paperwork in a timely manner.
Facilitate communication between ISPs and Stations during load times.
Ensure driver compliance with daily route duties including pickups coding efficiency paperwork and hours of service.
Assist in the development and critique of training programs.
Collaborate with the Service Manager to schedule truck maintenance and ensure proper vehicle inspections by drivers.
Serve as a backup driver on delivery routes when necessary.
Coordinate and oversee maintenance activities for all divisions of Diversified Inc. including scheduling regular inspections and repairs for company vehicles and equipment.
Maintain accurate records of maintenance schedules repairs and expenses.
Collaborate with external vendors and suppliers to procure necessary parts and services for maintenance activities.
Ensure compliance with safety regulations and company standards for maintenance procedures.
Implement preventive maintenance programs to minimize downtime and maximize the lifespan of company assets.
Provide guidance and support to divisional maintenance staff as needed.



Requirements


Professional demeanor with strong organizational skills.
Attention to detail and ability to multitask effectively.
Energetic and able to operate in a fastpaced environment.
Excellent time management skills.
Team player with a positive attitude.
Proficient in creating todo lists projections and holding oneself accountable.
Strong technical knowledge and understanding of vehicle and equipment maintenance procedures.
Experience in coordinating maintenance activities in a fastpaced environment.
Ability to analyze maintenance data and identify trends or areas for improvement.
Excellent problemsolving skills and the ability to make sound decisions under pressure.
Effective communication skills to liaise with internal teams external vendors and upper management.
Detailoriented with a focus on accuracy and thoroughness in maintenance documentation and reporting.
Familiarity with relevant software and tools for maintenance management and scheduling.


This position offers an exciting opportunity for career advancement and personal growth within our organization. If you are a motivated individual with a passion for excellence we encourage you to apply and take the next step in your career journey with Diversified Inc.


This isnt just your next job; this is the next step in your career.


Experience Required:

Minimum of 2 years of FedEx or transportation delivery management general management or general operations experience.
Preferred 1 year of experience as a Delivery Driver.
A CDL is NOT required
Must be able to pass a DOT physical DOT drug screen background check and MVR screen
Must be reliable organized hardworking and timely
Able to lead by example
Able to work independently and in a group
Must be professional and courteous to all FedEx Ground employees and customers
Oversee others in such a way that they maximize their talents



Benefits


Pay will be discussed during the interview
Health and Dental Insurance
Company Matched Simple IRA
Paid Time Off
Paid Holidays
Flexible schedule
Dental insurance
Health insurance
Vision insurance
401(k) matching



A CDL is NOT required Must be able to pass a DOT physical, DOT drug screen, background check, and MVR screen Must be reliable, organized, hardworking, and timely Able to lead by example Able to work independently and in a group Must be professional and courteous to all FedEx Ground employees and customers Oversee others in such a way that they maximize their talents

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