Senior Consultant

3 months ago

Seattle, United States Infosys Consulting Full time

IRM Architect (Service Now)

Location:

· Boston, MA

· New York, NY

· Basking Ridge, NJ

· Atlanta, GA

· Chicago, IL

· Dallas, TX

· Houston, TX

· Seattle, WA

· Palo Alto, CA

· San Francisco, CA


About the Role

As an experienced ServiceNow IRM Architect, you will lead, plan, and deliver ServiceNow GRC projects. You will serve as the key technical resource contributing to the configuration, development, support, and maintenance of the ServiceNow IRM implementation. You will have fluency in ServiceNow IRM module development principles that enable team lead and stakeholders to develop enterprise business solutions for our customers that leverages industry processes and best practices.

Role expects you to:

  • Utilize GRC/IRM technical knowledge to lead developers, as well as being hands on, in driving solutions across the platform.
  • Work directly with clients by identifying important risks, designing frameworks to manage them and implementing GRC technology solutions to improve the effectiveness and efficiency of risk management programs.
  • Support project scoping and proposal development, driving the implementation and advising the project on viable technical solution options throughout the project lifecycle.
  • Craft and deliver workshop materials, perform elements of solution implementation, and drive the completion of key project deliverables.
  • Help create new practice solutions and offerings.
  • Help drive continuous improvement and optimization of our capabilities.
  • Lead efforts and provide guidance in requirements gathering and developing/documenting process workflows.
  • Develop ServiceNow solutions and push developments from DEV to TEST to PROD using Agile methodologies.
  • Translate requirements/stories and mock-ups into fully functional features by working closely with the team lead.
  • Lead efforts and provide guidance in requirements gathering and developing/documenting process workflows.
  • All other duties as assigned or directed


Additional Responsibilities:


Experience with creating workflows in ServiceNow.

Experience on Risk and Compliance Management Modules within ServiceNow.

Maintain proficient knowledge of the ServiceNow platform and products via webinars, case study, training, and all other resources available.

Help mentor Developers and Technical Consultants in relation to technical design standards and implementation of best practices.

Contribute to the continual improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of customer needs and requirements.

Comfortable in working in a high paced work environment and can adapt to rapidly changing business drivers.

Provide mentorship and guidance to other members of the team.


Basic Qualifications

  • Bachelor of Science Computer Science or related
  • Strong GRC/IRM technical background
  • 10+ years of experience in Financial Services with at least 5+ years of ServiceNow experience
  • Prior experience as a consultant or client-serving professional
  • Strong understanding of the ServiceNow best-practices and ongoing knowledge of latest ServiceNow features
  • ServiceNow Certified System Administrator
  • ServiceNow Certified System Implementation Specialist Certification


About Us:

Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world’s top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants:

· Ability to design and implement end-to-end solutions at scale

· A flat organization structure with direct access to our senior-most leaders

· An entrepreneurial environment full of bright, highly motivated consultants

· Opportunities for motivated consultants to impact local communities

· The ability to design your career and drive your professional learning and development

· A truly global culture


We have offices in over 20 countries. Our U.S. hub office cities are Atlanta, Boston, Chicago, Dallas, Houston, New York, Seattle and San Francisco.

Visit for more information.


Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays plus Paid Time Off


  • Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

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