Claims Advocate

4 weeks ago


New York, United States C. Winchell Agency, Inc. Full time

Claims Advocate

Orange County, New York

Property and Casualty Insurance

Act as liaison between the client, carrier and producer. Advocate on behalf of the client in an effort to obtain a positive outcome with respect to claim matters. All claims handling aspects of assigned accounts. Communicate with insureds, carriers, and other necessary parties to monitor and track all open claims for assigned accounts. Request and gather necessary documents. Actively advocate on behalf of insureds and work claim towards resolution. Prepare claim narratives and attend claim reviews. Review and analyze insurance policies for all lines of business for claims handling and coverage. Identify coverage issues and explore resolution. Create claim notes and actively monitor claims diary. Strategize to develop plan to drive claims to resolution. Submit First Reports when necessary.

Bachelor’s Degree, 5+ years with insurance claims handling experience on all lines of coverage, commercial and personal. Brokerage experience preferred. Computer skills and proficiency with tools such as Outlook, Excel, Word, and Applied EPIC. Excellent verbal and written communication skills. Ability to work well under pressure. Ability to work independently and in a team environment. Must be flexible and have the ability to adjust to priorities.



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