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Customer Service Representative

2 months ago

Boulder, United States Stellar Consulting Solutions, LLC Full time

Job Title : Customer Service Representative

Job Type : Contract to hire

Location : Bridgewater, NJ; Boulder, CO (hybrid , 3 days onsite 2 days remote)


Job description: Our Customer Associate role supports our client’s sales team: managing information collection and application preparation from a team of sales people.


Job role & Responsibilities:


  • Serve as the first point of contact for prospective customers via the phone
  • Continuously improve your performance in a metrics-driven environment
  • Have access to consistent 1:1 coaching, ongoing learning and development opportunities, and mentorship
  • Ensure prospective customers receive unparalleled service
  • You have prior experience in a customer service environment, dealing with a sophisticated client base, either by email or telephone.
  • You have excellent customer manner and attention to details
  • You are service oriented with an eye to exceeding established service levels
  • You are self-motivated, ambitious, and excited to continue to grow in your career


If you find the role interesting or know someone who might be a good fit, email your resume at rajat.pandey@stellarconsulting.com to discuss the role further