Receptionist

3 weeks ago


Los Gatos, United States First Tek, Inc. Full time

Receptionist

Payrate: $25/hour on w2

Location: Los Gatos, CA-Onsite

3 months contract-with the possibility of extension


Major Entertainment Company is looking for a receptionist, who will act as the first point of contact for all guests, vendors and candidates, provide general assistance to visitors and internal employees, have an onsite presence, and deliver exceptional customer service with enthusiasm.

General Responsibilities:

● Provide excellent service by greeting guests, candidates and visitors to ensure they have a stunning lobby experience.

● Communicate and coordinate with internal employees for guest, vendor & candidate arrival

● Assign, monitor, and complete employee requests via Helpdesk Ticketing System (Zendesk, ServiceNow), Slack channels, email distribution lists, and front desk walk-ups.

● Daily campus walkthrough audits of each building

● Partner closely with key stakeholders including N-Tech (IT), Talent Coordinating team, Employee Services, Security, and the broader Workplace Teams

● Ensure Workplace Support Desk and Lobbies are tidy and stocked with necessary supplies

● Manage distribution of access badges for all new and current employees

● Create new hire materials and help facilitate the on-boarding experience

● Perform administrative tasks such as compiling reports, performing audits, tracking data, and scanning.

● Improve current workflows and processes through innovation

● Assist the Workplace Team with special projects as needed


Requirements:

● 1-2 years administrative support or customer service experience.

● Must be able to work onsite.

● Must be a team player, flexible, and professional.

● Must be organized and detail oriented.

● Ability to multi-task and work in a fast-paced environment.

● Ability to be resourceful and proactive.

● Experience with Google Suite (Google Docs, Google Sheets, etc.)

● Experience with a ticketing system (Zendesk, ServiceNow, etc.) preferred.

● Experience using Slack preferred.


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