Inside Sales Associate II

4 weeks ago


Charlotte, United States Resideo Technologies Full time

Inside Sales AssociateADI, part of Resideo Inc, is North America's leading wholesale distributor of security and low-voltage. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers. Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, employee development, and endless opportunities. This position is not eligible for US visa sponsorship.ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships.Job Duties:Grow Customer Accounts for ProfitMeet performance targets by growing revenue and increasing the margin of assigned accounts. Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.Increase customer base by adding new customersIdentify opportunities and convert customer purchases from competitionManage all existing accounts through steady communication using Customer DatabaseMake outbound calls and reach a minimum number of calls every day to present leads.Build Customer RelationshipPromote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers.Educate customers about new products and product lines by keeping abreast of new developments in the industry.Maintain and update customer interactions in the tracking systemDemonstrate Product KnowledgeApply knowledge of products and/or services and sell it to customersExplain features and advantages to customers in entire non-technical termsStay up to date on new offerings, technology trends through Industry News, and various other sources.Create Brand Value - Promote ADILeverage ADI Resources, Services, and Programs to educate customersProvide exceptional shopping experience in-store, by phone, and online.You Must Have:1 year of Sales ExperienceExcellent verbal and written communication skillsComputer literacy skills Basic Knowledge to Operate Microsoft OfficeDesire to be in a Sales role and be accountable for Sales RevenueWe Value:Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skillsKnowledge of Customer Relationship Management ToolsCandidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targetsPrior distribution experienceExcellent Negotiation SkillsAbility to work as part of a team and autonomouslyHighly competitive Sales Skills with a desire to contribute to a winning team/organizationWhat's In It For You:Monday to Friday working hours - no weekendsOpportunity to progress within a global business



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